Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
ZOOM works great for my business and personal use
What do you like best about the product?
It is easy for the host and participants to use. It has plenty of features that are enough for me on the Basic Plan.
What do you dislike about the product?
The free plan does not include as much so I had to pump up to a paid plan for what I use it for
What problems is the product solving and how is that benefiting you?
Being able to run my business 100% virtual is AWESOME and also use it for bible study groups and such online. Virtual use engaging with one or more persons is great.
Always Reliable & Easy to Start Meetings
What do you like best about the product?
Integrations with Google Calendar is probably how I interact with Zoom the most. Zoom is far more reliable than Slack for ad hoc meetings even though we use Slack for chat.
What do you dislike about the product?
Sometimes it's difficult to find where to draw on the screen and how to invite people to the meeting. Perhaps making the different buttons more obvious on the screen.
What problems is the product solving and how is that benefiting you?
Daily collaborating with colleagues since we're remote. Team meetings. Webinars.
Zoom is an essential tool for my remote business
What do you like best about the product?
I can meet with anyone, anywhere. I love that I can record the meetings, use it for big groups and small, and the extra tools are also great.
What do you dislike about the product?
Sometimes there are audio or mic connection issues for my clients that are tricky to work through, but that's not necessarily a problem with the software/platform.
What problems is the product solving and how is that benefiting you?
I use Zoom for all of my business meetings and being able to see and hear my clients over Zoom is so valuable, and you don't get the same benefits over the phone.
Works well for video meetings when face to face isn't possible.
What do you like best about the product?
Audio and video set up is easy. Nice options between speaker view, gallery view, etc.
What do you dislike about the product?
Overall zoom is great. I've heard concerns about its security but I have not had any issues personally. I know a lot of clients have what they called "Zoom fatigue" as well, meaning they want to get back to in person meetings.
What problems is the product solving and how is that benefiting you?
Meeting "face to face" during a pandemic. It's allowed me to meet clients and convey information much more effectively than if I had to only use telephone or email.
Why Zoom is such a good medium!
What do you like best about the product?
Zoom is easy to access for everyone. The medium is universal, has good tools, and is of good quality. Screen sharing is an added bonus.
What do you dislike about the product?
The least helpful aspect of Zoom depends mainly on the host's inability to correct sound, visuals, or mute people.
An initial coaching is necessary for newbies
An initial coaching is necessary for newbies
What problems is the product solving and how is that benefiting you?
Zoom is so perfect for Distance Learning and meetings. It is an all-inclusive forum that lends itself to teaching, meetings, and individual sessions. issues like appearance are solved by the special features and personal screen backgrounds are available for the host.
Easy to use!
What do you like best about the product?
My favorite thing about Zoom is the screen share option. It's so helpful and gives you the feeling of standing next to a co-worker and collaborating.
What do you dislike about the product?
The only thing that isn't ideal about zoom is the fact that it's web-based and not every user has efficient internet. This isn't zoom's fault, but can still cause discourse from time to time.
What problems is the product solving and how is that benefiting you?
Obviously, in today's world, zoom is keeping us connected while we're staying safe in our homes. Not just from COVID-19, but all illnesses. As we move into flu season, I'm grateful for it yet again.
Zoom Kept Us Going Through COVID
What do you like best about the product?
Rather than just hearing a voice, Zoom allows me to see faces, share screens, share files, field questions in an organized manner, conduct remote meetings and training.
What do you dislike about the product?
Personally, I find using dual monitors challenging — it works well some of the time, but … While I like the ability to let our Bible study teachers use the church's Zoom accounts for their remote class members, I never know when they are going to have to log in and when it will work without logging into the account. I have missed some requests for the log-in code.
What problems is the product solving and how is that benefiting you?
When COVID-19 struck and we decided to shut down the church temporarily, Zoom allowed many of our Bible study classes to continue. We still have members who have not returned to church functions and Zoom continues to meet that need.
Zoom is the Best for Virtual Meetings
What do you like best about the product?
Love the collaboration we are able to accomplish with Zoom. They are continuously adding new features and app capabilities from within the platform. Zoom has the best audio and video quality, especially for Apple product use.
What do you dislike about the product?
Some users complain of Zoom not being as easy to use as other platforms like Google Meets or Microsoft Teams. Personally, I think Zoom is the easiest to use and they probably just need a little training.
What problems is the product solving and how is that benefiting you?
Zoom fosters a productive Hybrid work environment and saves time by hopping on a video call. We have other platforms where task discussion is necessary, but sometimes a problem can be solved much quicker and in a better way if users just hop on a video call to discuss it and get the human feelings into the task at the same time. Zoom helps us connect with clients as well as internally.
Zoom is the pandemic leader for virtual calls!
What do you like best about the product?
- Convenient
- No hassle
- Accessible via mobile and desktop
- Phone options for those who need to dial in with audio only
- Options to integrate with many different types of systems
- No hassle
- Accessible via mobile and desktop
- Phone options for those who need to dial in with audio only
- Options to integrate with many different types of systems
What do you dislike about the product?
- Significant limitations on the free plan
- Best experience requires app download
- A lot of options and features (pro and con); add-ons can add up
- Each option has plenty more options (Webinars, Events, Meetings all have separate options and settings to familiarize yourself with)
- Setting up "scheduling privilege" could be a lot easier
- Best experience requires app download
- A lot of options and features (pro and con); add-ons can add up
- Each option has plenty more options (Webinars, Events, Meetings all have separate options and settings to familiarize yourself with)
- Setting up "scheduling privilege" could be a lot easier
What problems is the product solving and how is that benefiting you?
- Communication in real-time
- Travel savings; people do not have to come to a physical location to have a productive meeting
- Accessibility in many countries
- Accessibility on many platforms (mobile, desktop, CODEC, etc)
- Travel savings; people do not have to come to a physical location to have a productive meeting
- Accessibility in many countries
- Accessibility on many platforms (mobile, desktop, CODEC, etc)
Zoom is Best for Video Meetings
What do you like best about the product?
Zoom has the best video and audio quality, and is the most fun way to collaborate with coworkers remotely. They have a great Chat feature that allows you to stick in links and emojis!
What do you dislike about the product?
The security features that only allow someone to enter the meeting either with a password or if they are logged in, or have to be admitted from a waiting room. It makes it harder for participants to join.
What problems is the product solving and how is that benefiting you?
Using Zoom remotely is a great way to have successful meetings, and Zoom periodically provides video conferences to help you get the most from their software. We were able to learn a lot of new things from Zoom the last time we attended a video conference about meetings in a Hybrid work environment.
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