Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Classes
What do you like best about the product?
Zoom is quite easy to set up for use. The ability to schedule meetings ahead of time is extremely helpful. Customers also report ease of use on their end. Sometimes their connectivity is an issue.
What do you dislike about the product?
Using Zoom to teach classes and recording them for future reference at the level of Zoom we have contracted for is limited. I found out the hard way after 6 hours of recording only to find out only a portion of the class was actually recorded. New users often have navigation issues. It is sometimes difficult to assess these problems as there are various devices used in any given session.
What problems is the product solving and how is that benefiting you?
I believe Zoom is continuously assessing ways to better serve customers. I don't have any specifics, however, they do distribute and notify us when there are updates. Whenever we encounter an issue during a broadcast, they do respond with advice.
The ROI On Zoom is insane!
What do you like best about the product?
It's so easy to use that a novice user can easily use zoom. They just have to click a single link.
What do you dislike about the product?
I think they've fixed everything. It's a great product! I do wish they had an easy way to have subtitles show while people are speaking.
What problems is the product solving and how is that benefiting you?
We are a fully remote company, we have employees all over the place. Zoom allows us to conduct meetings with our team members. It also allows my salespeople to get more sales meetings in a day vs meeting in person.
Zoom -the best meeting partner
What do you like best about the product?
Zoom is easy to use ,having default configurations already set which requires zero intervention in settings by user.The quick creation of zoom link makes it faster to share with colleagues .
What do you dislike about the product?
Sometimes even after being logged in,it does log out and does not give option to record the meeting which makes it little annoying sometimes.
What problems is the product solving and how is that benefiting you?
Zoom is solving our communication gap problem from the last two years working from home.All our standup meetings with team and meeting with customer are being held in Zoom.
Works very well for this small Charity
What do you like best about the product?
It is simple and straightforward to use
Simplicity
Simplicity
What do you dislike about the product?
Nothing as it works all the time
It is very reliable
It does all we need
It is very reliable
It does all we need
What problems is the product solving and how is that benefiting you?
We started to use Zoom at the first UK lockdown to run Trustee Board meetings. It worked so well that we spread the use to various groups in the Charity - fundraising, communications and forward planning. It has meant that we have saved money and time both for the charity and for the individual trustees.
User friendliness.
What do you like best about the product?
Easy to navigate. Well known to users. No tutorial needed to use with first timers
Ability to refer to unshared Documents on the laptop while in meeting
Quick responses to customer care email
Meetings with people from different time zones
Ability to refer to unshared Documents on the laptop while in meeting
Quick responses to customer care email
Meetings with people from different time zones
What do you dislike about the product?
Automated customer care chat is sometimes difficult to get answers from
What problems is the product solving and how is that benefiting you?
We no longer have phisical offices. All meetings are on zoom.
Webinars for marketing are held on zoom
Training programs are conducted on zoom too.
Participants from different time zones are able to meet and discuss seamlessly
Webinars for marketing are held on zoom
Training programs are conducted on zoom too.
Participants from different time zones are able to meet and discuss seamlessly
Zoom works for me
What do you like best about the product?
When Covid-19 struck we wanted to continue worshipping together without being in the same room. Zoom seemed like the best choice. Folks at home could not only watch worship but share prayer concerns. I could talk to the children during children's time and they could respond. We thought we were only providing an option for Covid but the Zoom audience has been growing even after we return to in-person worship. Shut-ins, snowbirds, vacationers and folks that have moved away all attend on Zoom. The weather is bad, people log on.
What do you dislike about the product?
The only downside was one Sunday morning when the Zoom dropped offline. No church that week.
What problems is the product solving and how is that benefiting you?
We have had people in quarantine able to attend meetings.
Intentions
What do you like best about the product?
Zoom allows for a larger platform of individuals for around the world to participate at the same time. The individuals can call in, or be online. They can also be in person and interact with those online or be phone without having to use multiple devices.
What do you dislike about the product?
The ability to watch movies. The share screen function can sometimes be hard to navigate. Once a quarter the youth enjoy a movie night. With several of them being in different states it would be helpful if the share my screen was more user friendly.
What problems is the product solving and how is that benefiting you?
I do not have a business issue. The meeting are recordable, there is no time limits or restrictions. Church services can be recorded and played back on zoom anytime. Yes. The number of Zoomers has increased over the past two years.
Love it for church meetings
What do you like best about the product?
Being able to have meetings when everyone can't be in the same room. It has been extremely helpful during Covid times but also for meetings with people across the states.
What do you dislike about the product?
The downsides is it is hard to hear when everyone is talking over one another and sometimes there is a serious delay.
What problems is the product solving and how is that benefiting you?
They have really stepped up their security measures which is helpful.
The Perfect Solution at the Perfect Time
What do you like best about the product?
Zoom is a user friendly, multi-platform, video AND audio solution for business or personal life. As a professional that relies on face-to-face interaction Zoom capabilities saved my business during COVID restrictions.
What do you dislike about the product?
Zoom is constantly improving. The only thing I dislike is the fact that corporate believes we can Zoom our life away. Since Zoom meetings are efficient they can be shorter. File sharing would be helpful.
What problems is the product solving and how is that benefiting you?
Zoom is my primary clirnt-facing solution now. The whiteboard feature has been immensely useful. I would like to see Zoom integrated notes instead of dealing with add-ons.
Zoom in!
What do you like best about the product?
Being able to connect without having to physically be in the same location. The different options to participate as an individual or a business.
What do you dislike about the product?
Not be able socially connect and not knowing if there are others in the same room.
What problems is the product solving and how is that benefiting you?
I haven't had any issues.
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