Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Awesome communications/meeting solution, including support for end/TI users
What do you like best about the product?
Constant updates are a demonstration that the solution is alive and the company cares about its product. It's customer-focused, and Security is a top priority. Also, being multi-platform is really wonderful.
What do you dislike about the product?
Users are based on emails, and every single email has to be a licensed user; this is, it lacks support for User Aliases, which would be neat for a more smooth transition and easiness of access.
Another one is the lack of easy transition to request admin level when performing remote support.
Another one is the lack of easy transition to request admin level when performing remote support.
What problems is the product solving and how is that benefiting you?
Providing End-User/IT Support. This solution is used to provide customers with a great experience for providing them assistance when needed. This is really useful, and we also use it for introducing our solutions to our customers (technical and sales presentations).
Amazing experience.
What do you like best about the product?
The fact that I can get in touch with everyone for meetings in my business without physically being there.
What do you dislike about the product?
Nothing it's works as intended for me and my business is concerned
What problems is the product solving and how is that benefiting you?
It is solving the issue of not being able to meet at the same time with busy schedules.convenience
Zoom is the best video platform!
What do you like best about the product?
Zoom is the best, easy-to-use and dynamic video conferencing platform. I have used it for years for meetings, and have hosted webinars as well. When I have to video conference on almost any platform, I complain. I love all the features and thought put into this platform.
What do you dislike about the product?
I don't think there is anything I dislike about Zoom, other than when I go to get on a meeting and suddenly it has to update. It does sometimes make me late to the meeting by a minute or two.
What problems is the product solving and how is that benefiting you?
We have a remote team so we are able to hold our one-on-one and team meetings, as well as project meetings via Zoom. Not to mention we do consulting and have been able to complete trainings, workshops, and other sessions via Zoom.
Zoom is simply an incredibly useful tool.
What do you like best about the product?
Scheduling a large amount of recurring meetings is really simple. In addition, I like that Zoom keeps the meetings cleanly laid out and organized for easy access to me as the host to both open meetings and re-send information to participants.
What do you dislike about the product?
The least helpful thing about Zoom is the occasional issues that I've experienced with login. Either getting logged out from one location or device to the next, or server connections that prevent login.
What problems is the product solving and how is that benefiting you?
Zoom solves the problems of organizing people into one place. I host a number of events, discussions, and meetings, and the availability of people is always shifting. Zoom helps to bridge the gap of attendance.
Using Zoom has Established Successful Future For Our Non-Profit, Women in Neuroscience
What do you like best about the product?
Using Zoom connects our students to knowledge and resources across the nation - and is accessible for them from wherever they are
What do you dislike about the product?
Not sure if it is zoom or if it is my lack of knowledge about using capabilities beyond the basics of screensharing, polling, breakout rooms - perhaps more trining needed
What problems is the product solving and how is that benefiting you?
It solves the problems for meetings and/or presentations of time demanded for travel both locally within the same city as well as from elsewhere. This is true for Women in Neuroscience and also for a support group I lead
Essential
What do you like best about the product?
Zoom provides outstanding access, simplicity, functionality.
What do you dislike about the product?
Person to person is always preferable. Teaching children,zoom can provide unnecessary distractions with filters, but easy for teachers to disable.
What problems is the product solving and how is that benefiting you?
It's the only way to do my job safely and consistently these days! I also use for volunteer work.
great service for meetings
What do you like best about the product?
The Zoom interface is easy to use to setup and then host your meeting. There are many addons you can use including a new white board. It is very easy to share external content with my participants
What do you dislike about the product?
So far there is very little to disappoint me. If I had to pick someting it would be the notifications that bombard you when you sign into the interface for your account.
What problems is the product solving and how is that benefiting you?
So far I have not had any problems
Zoom is the best!
What do you like best about the product?
Zoom is reliable, easy to use, and has great features.
What do you dislike about the product?
That the chat to Everyone from the host doesn't carry over into breakout rooms.
What problems is the product solving and how is that benefiting you?
Debugging and increasing security. Adding features. Benefits me by now being able to share my screen or a slide to the breakout rooms.
Zoom is great
What do you like best about the product?
It enables me to connect with others face to face and allow me to have a virtual meeting with people far away. Also like the screen share
What do you dislike about the product?
You have to pay to get more than 40 minutes of meeting time
What problems is the product solving and how is that benefiting you?
Very helpful for the last 2-3 years with pandemic being able to have meetings virtually
Zoom is the perfect program for meetings and recordings.
What do you like best about the product?
Zoom has allowed me to easily create course videos. I simply record the teaching, share my screen, and then edit when done. This has been really valuable for my business.
What do you dislike about the product?
The downside of Zoom is the webinar format costs more to use. It would be handy to have that feature included in the base pricing model. Though, you are able to simply get the webinar feature for a month at a time, which helps the cost.
What problems is the product solving and how is that benefiting you?
Easily allows my business to create and record training videos. Whether we have extra people in the meeting, or if it's simply a "meeting of 1," we end up with a quality recording.
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