Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
User-Friendly with Essential Features, But Connectivity Needs Work
What do you like best about the product?
I use Zoom Workplace for online meetings, which helps me set up meetings without traveling, saving me time. I like the various features that make online communication easier, such as screen sharing. The screen sharing is a perfect tool for distance education. Additionally, it's a user-friendly software with easy setup, which I find very convenient.
What do you dislike about the product?
I think Zoom can improve their connectivity because sometimes, we have problem to connect. For instance, Zoom can improve their server size and capacity to make it better to have more people online at the same time.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to set up online meetings without traveling, saving time. Screen sharing makes online communication and distance education easier.
Better than the Most
What do you like best about the product?
I really enjoy using the whiteboard; it feels incredibly smooth and effortless, almost like gliding a hot knife through butter.
What do you dislike about the product?
Sometimes, it can be quite difficult to locate the link needed to join.
What problems is the product solving and how is that benefiting you?
With the availability of recordings and transcripts, Zoom effectively addresses the challenge of documenting meetings and maintaining their records.
Seamless Team Collaboration and Effortless Communication
What do you like best about the product?
I really enjoy using Zoom workplace and I love how it integrates and easy communication method for my team to use! It helps us get way more work done because we don't physically need to be with one another to have a meeting.
What do you dislike about the product?
I don't like that Zoom Workplace isn't as good on the mobile application compared to the desktop version. There are problems when it comes to connecting to calls, there are less features than the desktop version, and the quality just isn't as good.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps my team immensely. Thanks to Zoom Workplace my team can communicate seamlessly without having to be physically with each other. This is amazing because my team is consistently traveling from state to state and it is virtually impossible for us to all be in the same building together. Without Zoom Workplace my team couldn't even exist! I love how easy this application makes it for us to get work done together!
All in One Collaboration That Saves Time
What do you like best about the product?
I appreciate how Zoom Workplace combines meetings, chat, calendars, and AI tools in a single platform. This makes it easier for teams to communicate and accomplish their work without constantly switching between different apps. The AI features are especially helpful, as they save time by summarizing and organizing information.
What do you dislike about the product?
AI summaries and other smart features can be inaccurate or unreliable sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace addresses the problem of app overload by combining meetings, chat, and AI tools in a single platform. This integration helps me save time, avoid confusion, and maintain my focus and productivity.
Effortless, High-Quality Video Calls with Smart Productivity Tools
What do you like best about the product?
Love the ease of use, reliable high-quality video and audio, and love the AI-powered productivity tools.
What do you dislike about the product?
Maintaining constant eye contact can be exhausting, especially when you also have to deal with glitches and lag. Trying to stay engaged under these conditions can become quite tiring.
What problems is the product solving and how is that benefiting you?
I really appreciate the remote connectivity and collaboration features, which make face-to-face communication possible and support effective teamwork. The platform allows for flexible work arrangements, whether working remotely or in the office, thanks to its high-quality video, audio, screen sharing, and chat capabilities.
Effortless Collaboration and Smart AI Features Make Workflows Smoother
What do you like best about the product?
What I appreciate most about Zoom Workplace is the ease it brings to collaboration. The interface is straightforward, meetings proceed without issues, and all the tools I need—from chat to file sharing—are conveniently located in one place. I also value the AI features, such as meeting summaries and action items, which help save time and ensure everyone stays on the same page.
What do you dislike about the product?
At times, Zoom Workplace can seem a bit overwhelming because of the sheer number of features included, and it does take some time to figure out where everything is located. Additionally, getting used to managing meeting settings and notifications can be somewhat challenging in the beginning.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables us to deliver urgent support to users by maintaining an open meeting throughout our shifts, allowing anyone to join immediately when assistance is required. The addition of new AI features has made transcribing and generating meeting notes effortless, which not only saves time but also enhances accuracy. Furthermore, the tools for managing breakout rooms and participants have simplified the process, making collaboration more seamless and efficient.
Effective communication outside the office with Zoom Workplace
What do you like best about the product?
All of its features seem very useful to me for the virtual meetings I attend, and I also feel that it can improve contact with the teams in the field...
What do you dislike about the product?
Integration with external calendars is not always the best option.
What problems is the product solving and how is that benefiting you?
solve communication issues with our staff who are out of the office or in other countries
Unmatched Collaboration and Seamless Integration
What do you like best about the product?
This is the best tool for fostering collaboration between teams for quick connect, and it integrates seamlessly with our video consultation apps. Super easy to use with zero efforts to implement.
What do you dislike about the product?
The cost is somewhat higher compared to other competitors.
What problems is the product solving and how is that benefiting you?
Our main use for this product is video consultations with our patients. It integrates seamlessly with our VC applications and is straightforward to use. Additionally, various departments across our organization rely on it for video calls and screen sharing.
Reliable Video Conferencing with Outstanding Quality
What do you like best about the product?
Zoom stands out as a top video conferencing platform, recognized for its dependable performance during meetings, webinars, and collaborative team sessions. It consistently provides excellent audio and video quality, even when the internet connection is less than ideal. This reliability has made it an essential tool for remote work and virtual gatherings.
What do you dislike about the product?
I have no complaints about this product. It's very easy to use, and the customer support is excellent.
What problems is the product solving and how is that benefiting you?
It tackles poor remote connectivity with reliable video/audio quality, multilingual captions, and AI summaries that capture action items from recordings. Communication delays from scattered apps are resolved via seamless Team Chat integration that continues across meetings, plus tools like breakout rooms and real-time collaboration on docs or whiteboards.
Reliable, Easy-to-Use Platform with Excellent Audio and Video Quality
What do you like best about the product?
Zoom Workplace is the best easiest easy to use and reliability product for perform to delivers best audio and video quality on basis of internet then you can crete a meeting for day to day and one to one or one to all. and you can share your screen and video recording and good communication about all join members.it is secure to use.
What do you dislike about the product?
There are more useful product but there are some drowbacks of this product is that is the product used all the sectors and used advanced features and admin setting but when new user are not easily used to this. when we used large meeting that used many conjume max memory and major is internet because internet is the key point of this without this we do not crete and join meetings.
What problems is the product solving and how is that benefiting you?
There are many tools for meetings, calling and messaging but zoom workplace is best for single platform for this using.you can record, transfer files and others. this product are centralized admin control for helping consistent policies.
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