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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Marketing and Advertising

Zoom is the best way for my remote company and I to collaborate and meet!

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows for our communications to be taken out of our inboxes and Slack, and face to face. It's a great way to meet quickly for 10 minutes, or do longer quarter planning meetings too.
What do you dislike about the product?
We sometimes run into connectivity issues, or issues with people who don't have Zoom accounts. It would work better for us if the platform was faster and with less tech issues!
What problems is the product solving and how is that benefiting you?
It helps us solve all of our communication problems! Our team works more efficiently because we can collectively meet and answer everyone's questions face to face!


    Individual & Family Services

great HIPAA compliant telehealth option!

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use, and the video quality is excellent compared to other video conferencing options. I also love the variety of features available, including the whiteboard, waiting room, and virtual backgrounds.
What do you dislike about the product?
Sometimes, people who are less comfortable with technology have a difficult time setting it up without help. Even if you use the link, you still need to download software.
What problems is the product solving and how is that benefiting you?
A lot of people are familiar with the Zoom platform. It allows me to work virtually. I love the whiteboard and annotation features; they really help me interact more, especially when I was teaching classes using Zoom.


    monica k.

It is very convenient and easy to use

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to schedule meetings and to copy and share invitation. I like the chat room features and annotate feature the best
What do you dislike about the product?
Sometimes it is hard to see other video screens when there are a lot of people. Also, sometimes the settings are hard to navigate
What problems is the product solving and how is that benefiting you?
I have clients from all over the world. Zoom allows for face to face meetings when I can't meet in person


    Jacqueline T.

Consistent and reliable business soultion.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
The ease in scheduling a meeting and sending the invites to partners and clients.
What do you dislike about the product?
There are times connectivity is an issue, however, this is not Zoom's issue, this is an internet provider issue.
What problems is the product solving and how is that benefiting you?
I am able to meet with clients throughout the pandemic. Clients that distance was issue in receiving services are now able to be served. It has made a difference in many families' lives.


    Program Development

Staying Connected via Zoom

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been a lifesaver throughout the past two and a half years (the Pandemic). We were able to continue connecting with team members and clients, so that work could continue seamlessly.
What do you dislike about the product?
Occasionally, a new upgrade would make a change that wasn't apparent. Sometimes things may have moved or a new function was introduced but did not have adequate information about how to use it.
What problems is the product solving and how is that benefiting you?
Zoom allows us to cross time zones and connect with people from literally around the world. This expands our reach tremendously! We have yet to maximize our potential, but Zoom is paving the way.


    Charles B.

I can't do my job without Zoom

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very user-friendly, it does everything I need it to do. As an online teacher/tutor, there is no tool I recommend more. Parents who are skeptical about online sessions are surprised by how effective Zoom is as an educational tool. I. LOVE. ZOOM.
What do you dislike about the product?
Honestly, Zoom is one of those rare apps that doesn't really have any downsides. It glitches every once in a while as all apps do, but I've noticed a remarkable lack of glitches since I started using Zoom a few years back. It is so intuitive, the only thing I notice is that sometimes I can't annotate on someone else's screen.
What problems is the product solving and how is that benefiting you?
Zoom frequently updates its program to fix glitches and improve things. The whiteboards use keyboard shortcuts and the new whiteboards are phenomenal. The new whiteboards make it easier to drag around drawings and even copy-paste problems, which is terrific.


    Ruth R.

How Did We Work or Play Without It?

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Very easy to schedule calls and make changes in a regularly scheduled series of calls. I especially like the ease with which you can share screens and highlight speakers.
What do you dislike about the product?
I would like a more automatic way to send calendar invites to participants. Otherwise, no negatives to report
What problems is the product solving and how is that benefiting you?
I have worked via phone conferences for many years but it is much more satifying to be able to interact visually with my colleagues and share and edit materials on the screen


    Law Practice

A Shining Light in a Pandemic Sea, or, "I'm a Cat"

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
As a family law attorney, the show had to go on; especially with time-sensitive cases like child welfare. Zoom allowed courts to continue.
What do you dislike about the product?
Like yoga pants, there are places where Zoom is appropriate and places where it is not. Evidence heavy trials; no. Routine hearings; yes.
What problems is the product solving and how is that benefiting you?
Security was initially a serious issue; walking the line between public access to the Courts and confidentiality where needed. Zoom's work in that regard had made it possible for the Courts to use this tool even though most courtrooms are open.


    Jillian S.

Great for work!

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Love that you can use for video calls, and screen sharing. So easy to schedule ahead of time and send out to all parties in the meeting. Also love the "Copy invite" feature to send out link to all parties!
What do you dislike about the product?
Nothing! This is much easier to use on all platforms than other meeting programs we have used in the past. Would continue using Zoom in the future for all virtual meetings
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to be more efficient with our time. Whenever in person meetings are not necessary, hopping on Zoom saves everyone time and keeps us safe when needing to social distance as well.


    Steve G.

Always Reliable

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Scheduling is simple, quick and easy. In addition, the App integrates with Calendly and Outlook so I don't miss appointments.
What do you dislike about the product?
Share control does not work when other party's internet is slow.
What problems is the product solving and how is that benefiting you?
I am able to do business and teach all over the US at will. Fantastic!