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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Steven H.

Ideal Meeting Platform

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
There are multiple advantages to using ZOOM. Let's begin with the quality of the video and audio, both performing well and exceeding expectations assuming one has a good internet connection. The ability to control entry into meetings, who and when one can screen share, how the chat function can be utilized, and other options are beneficial to the meeting manager. Opportunities exist for users to ask questions. Various options are available for video backgrounds. Group members can be put into groups and then re-group. Managers can offer polls for the audience. Overall, the quality is excellent and multi-functions are useful. The user is given options for viewing other members of the group. Meetings can be recorded and reviewed later. The annual cost is reasonable. The software is user-friendly and intuitive.
What do you dislike about the product?
Frankly, I cannot think of any downside to using ZOOM. There is more sophisticated meeting software available if you need a more robust program for your meeting needs, but ZOOM will meet the needs likely 95% of the time.
What problems is the product solving and how is that benefiting you?
I use ZOOM regularly as an alternative to meeting in person. Due to the nature of our business, we have a lot of team meetings with individuals who are widely scattered making in-person meetings much more challenging. ZOOM enables us to have those meetings saving both time and money.


    Terri D.

Zoom is my go-to for online meetings and workshops

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is the most dependable method I have used for client meetings as well as online classes. I like that it is easy to use and there are tools for recurring meetings, polls, and screen sharing.
What do you dislike about the product?
Nothing. Zoom has been very dependable and helpful for me.
What problems is the product solving and how is that benefiting you?
Zoom was there when sessions went virtual with COVID and it continues to be my favorite platform for online meetings and workshops. I appreciate that it keeps being improved and updated.


    Virginia W.

Love Zoom for my business!

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use, self-explanatory, and readily available. I use it several times a week. Without it I would not have been able to pivot so quickly during the pandemic. Now it has become an integral part of my online offerings.
What do you dislike about the product?
Some of my students have difficulty connecting, but I think it may be a user error. I do not like how the Zoom backgrounds look and are not tight to my silhouette, so I stopped using them.
What problems is the product solving and how is that benefiting you?
It solved every problem I had connecting with people when physical proximity was impossible. But more than that, it has opened up my business from local to GLOBAL!


    Steven T.

ZOOM - Best medium to conduct meetings from multiple locations

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use; robust features; the ability to share your screen of host and participants.
What do you dislike about the product?
There is no good way to close the rooms and have everyone enter the main room without having to wait until the room times out. You should be able to close the rooms and put everyone in the main room with a single command and no delay.
What problems is the product solving and how is that benefiting you?
Actually conducting mediations in person throughout the state.


    Jeff L.

Consistency

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
It is intuitive and consistent. I have never had connection issues outside of attendees own service issues. The value of consistency is rarely as acknowledged as it should be.
What do you dislike about the product?
There are still a few features I would like added, but they had regularly updated so I expect that to progress positively.
What problems is the product solving and how is that benefiting you?
I am able to meet with many of the people I work with and need to sometimes just quickly connect with by having office hours in the personal meeting room.


    Marketing and Advertising

Zoom is the best way for my remote company and I to collaborate and meet!

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows for our communications to be taken out of our inboxes and Slack, and face to face. It's a great way to meet quickly for 10 minutes, or do longer quarter planning meetings too.
What do you dislike about the product?
We sometimes run into connectivity issues, or issues with people who don't have Zoom accounts. It would work better for us if the platform was faster and with less tech issues!
What problems is the product solving and how is that benefiting you?
It helps us solve all of our communication problems! Our team works more efficiently because we can collectively meet and answer everyone's questions face to face!


    Individual & Family Services

great HIPAA compliant telehealth option!

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very easy to use, and the video quality is excellent compared to other video conferencing options. I also love the variety of features available, including the whiteboard, waiting room, and virtual backgrounds.
What do you dislike about the product?
Sometimes, people who are less comfortable with technology have a difficult time setting it up without help. Even if you use the link, you still need to download software.
What problems is the product solving and how is that benefiting you?
A lot of people are familiar with the Zoom platform. It allows me to work virtually. I love the whiteboard and annotation features; they really help me interact more, especially when I was teaching classes using Zoom.


    monica k.

It is very convenient and easy to use

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to schedule meetings and to copy and share invitation. I like the chat room features and annotate feature the best
What do you dislike about the product?
Sometimes it is hard to see other video screens when there are a lot of people. Also, sometimes the settings are hard to navigate
What problems is the product solving and how is that benefiting you?
I have clients from all over the world. Zoom allows for face to face meetings when I can't meet in person


    Jacqueline T.

Consistent and reliable business soultion.

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
The ease in scheduling a meeting and sending the invites to partners and clients.
What do you dislike about the product?
There are times connectivity is an issue, however, this is not Zoom's issue, this is an internet provider issue.
What problems is the product solving and how is that benefiting you?
I am able to meet with clients throughout the pandemic. Clients that distance was issue in receiving services are now able to be served. It has made a difference in many families' lives.


    Program Development

Staying Connected via Zoom

  • August 26, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been a lifesaver throughout the past two and a half years (the Pandemic). We were able to continue connecting with team members and clients, so that work could continue seamlessly.
What do you dislike about the product?
Occasionally, a new upgrade would make a change that wasn't apparent. Sometimes things may have moved or a new function was introduced but did not have adequate information about how to use it.
What problems is the product solving and how is that benefiting you?
Zoom allows us to cross time zones and connect with people from literally around the world. This expands our reach tremendously! We have yet to maximize our potential, but Zoom is paving the way.