Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom has assisted me personally and professionally to be successful.
What do you like best about the product?
It's very easy to create or schedule meetings. It's also very easy to join a meeting in progress that I was invited to. The screen sharing feature allows us to share ideas and convey concepts.
What do you dislike about the product?
The Zoom feature seems hyper-sensitive to fluctuations in internet or wi-fi service. A service disruption for any application can be disappointing. However, Zoom meetings or classes are usually of a much higher importance and attendees are often instructors, doctors, board members, etc. The service is being paid for and the disruptions are not what we pay for.
What problems is the product solving and how is that benefiting you?
Communication, attendance, file sharing, committee meetings, classes and consultations are all reasons we have used Zoom. Our organization has benefited most by being able to communicate via Zoom.
Zoom makes the world go round
What do you like best about the product?
It's easy to navigate, saves time, and connects me with my customers and team members quickly. I love the ability to see others and share documents. We use it for teaching and training sessions.
What do you dislike about the product?
I get knocked out at times and have to sign back in. Or if the internet is unstable, the screen freezes. It takes a while to have the recording download to my computer.
What problems is the product solving and how is that benefiting you?
Connections with customers and team members timely. Allowing everyone to participate even if remote. Zoom helps me save time by reducing travel and speed decision-making
almost flawless, for meetings and teaching
What do you like best about the product?
I manage my schedule using google calendar. I can create new appointment and upload it in google calendar, then share it with all the participants. I don' thave to worry about time zones and changing appointment is easy.
It also has whiteboard functionality (which I occasionally use) and high quality virtual background of my choice.
It also has whiteboard functionality (which I occasionally use) and high quality virtual background of my choice.
What do you dislike about the product?
when somebody joins and is waiting in the waiting room, pop up alert can be bigger.
There should be a functionality to notify the speaker of approaching time limit for the allotted speaking time.
Even better, there should be a timer set up that's visible to the speaker and the host.
There should be a functionality to notify the speaker of approaching time limit for the allotted speaking time.
Even better, there should be a timer set up that's visible to the speaker and the host.
What problems is the product solving and how is that benefiting you?
I do a lot of collaboration wiht colleagues around the world. Virtual meeting and sharing screen are essential for my work. Zoom makes international collaboration easy.
Zoom in the best virtual conferencing platform
What do you like best about the product?
Zoom is extremely user-friendly and has many features, such as the whiteboard, which makes it easy to collaborate across teams. Zoom is also my preferred platform to conduct training sessions and workshops because it allows you to create and assign breakout rooms, allowing smaller groups to work closely together.
What do you dislike about the product?
Nothing. I wish Zoom was the standard, honestly. At my job, I'm forced to use Google Meets, which is a truly inferior conferencing tool. Also, when I've used Microsoft Teams, I've had a similar experience where the features are less user-friendly, and it is hard to navigate the tool.
What problems is the product solving and how is that benefiting you?
Zoom helps me to communicate quickly and efficiently. When I need to hold face-to-face meetings for my business or something personal, I can easily schedule meetings and invite those I need to. Zoom is also very accessible so even if someone needs to join the meeting by phone, it is easy to do so.
The best video conference platform on the market
What do you like best about the product?
Zoom's interface is extremely user-friendly -- it's easy to navigate the various functions via the bar at the bottom of the screen, whether you want to view participants, react, change your background, etc.
What do you dislike about the product?
I wish the free version of Zoom allowed users to meet for longer than 30 minutes; all of my recent meetings have been cut short for this reason, and it's not clear to me whether or not I can restart the meeting so that my guests and I can continue to meet
What problems is the product solving and how is that benefiting you?
Communicating remotely with colleagues; interviewing and being interviewed by people; staying in touch with friends who live in different parts of the world; etc.
Easy to use for any Novice
What do you like best about the product?
Zoom is extremely easy to use - especially for people who are not familiar with web-based virtual meetings. It was easy to install and had been extremely useful when conducting meetings and online training.
What do you dislike about the product?
I wish that it had a breakout room feature. Otherwise, I can't think of any downsides.
What problems is the product solving and how is that benefiting you?
Being able to perform live training across the country from the comfort of my home.
Excellent Video Conferencing Service
What do you like best about the product?
Easy to connect to and there are many features to facilitate various kinds of meetings. Screen sharing and annotating are often great for 1-1 meetings and really seeing what the other person is seeing. Being able to mute everyone is great for group calls to avoid feedback loops.
What do you dislike about the product?
I haven't figured out if it is possible to integrate a Zoom meeting into my Google Calendar events on my mobile device. I can do it on my computer but part of this problem may come from having a different email address for my Zoom account which is my business email and my Google Calendar which is a personal email.
What problems is the product solving and how is that benefiting you?
How to connect with people across large distances and still have ease of communication as if it were in person. I am able to easily communicate with people in other states and countries with no problem.
Group study
What do you like best about the product?
Effective tool to start your group work and prepare for presentation with all your team at once and help each other to ready for most important tasks like online classes and group meetings.
What do you dislike about the product?
Sometime hard for the new user to find the meeting conference ID and password which makes it difficult. Simple way to connect is to one time generate one time link without sign in.
What problems is the product solving and how is that benefiting you?
Education industry and business used this tool in the pandemic time as everyone was working from home. It makes everyone life easier to meet up online as offices were closed.
Indispensable video meeting and collaboration tool
What do you like best about the product?
Zoom is by far the best video meeting and collaboration tool in our arsenal. Reliability and quality of communication are top-notch and exceed the performance of any other meeting tool.
What do you dislike about the product?
Occasionally the integration with Google Calendar is flaky - especially when dealing with recurring meetings (for some reason such meetings do not show up within the Zoom desktop app for quick join)
What problems is the product solving and how is that benefiting you?
We use Zoom to communicate between team members and external parties - whether potential business partners, candidates, or other third-parties. It's the key tool we use for any video meeting.
Best app for video calls by far!
What do you like best about the product?
Zoom is easy to use, has lots of features and works on all platforms.
What do you dislike about the product?
I dislike when I am sharing my screen and the menu bar gets in the way of what I am doing. I wish it could be hidden for a bit with a keystroke.
What problems is the product solving and how is that benefiting you?
I use Zoom in my business because I have customers and teammates all over the country and world, and when we need to (or want to) have a business meeting or share product testimonials, or have classes, Zoom is there for us. It is also very helpful for keeping in touch with my family and friends who live out of state.
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