Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is the best video conference solution
What do you like best about the product?
Gallery view
Face filter
It works
Ease of logging in
Quality
Face filter
It works
Ease of logging in
Quality
What do you dislike about the product?
Want option to have even more screens on a page, but this is a small complaint
What problems is the product solving and how is that benefiting you?
Ease of weekly meetings with our WFH policy
We use Zoom in place of satellite hook-ups
Perfect for remote interviews
More time meeting, less time fiddling with controls
We use Zoom in place of satellite hook-ups
Perfect for remote interviews
More time meeting, less time fiddling with controls
Zoom's been a game changer for my business
What do you like best about the product?
I love the continued improvements and features always rolling out! Adding emojis and reactions has been a wonderful feature that helps us bridge the in-person and digital world. I love being able to share the audio from my computer giving participants the ability to choose breakout rooms has made hosting complicated events online so much better!
What do you dislike about the product?
I wish there was a way to chat something to ALL breakout rooms at once, rather than just broadcasting a message that disappears quickly and people may miss.
What problems is the product solving and how is that benefiting you?
Zoom allows me to share complicated info with my teams via screen sharing that otherwise would've required an in-person meeting and so it allows my team to continue to work remotely. Zoom allows for me to easily and affordably connect with clients all over the world which expands my prospecting pool and allows me to serve more people.
Functional and Reliable
What do you like best about the product?
I love the livestream recording features it allows me to stream live while recording. I have the recording features linked to my vimeo account which instantly transfers after the session is done, making it easier for my subscribers to watch at a later date or time.
What do you dislike about the product?
the internal speaker when playing music through the system at times is out of sync. There's feedback and often times my voice can be drowned out or sound very tiny. I use a headset and external mic to adjust.
What problems is the product solving and how is that benefiting you?
Zoom is consistently making improvements with software updates. I've noticed that with email updates and when I log in it alerts me that there has been an upgrade. My business performance has remained pretty steady.
Excellent tool for any meeting where one cannot be in-person.
What do you like best about the product?
Not only can you share data, pdf documents, etc. but you can also record and keep a record of the meeting.
What do you dislike about the product?
If any party has a weak internet connection, there can be difficulty in the meeting.
What problems is the product solving and how is that benefiting you?
Zoom has become more robust and secure as it goes forward. This helps us build confidence in using it.
Zoom is a great business tool!
What do you like best about the product?
Zoom is a great tool for businesses to connect on smaller and larger levels, for meetings, team building sessions and getting to know each other better in a remote environment. The emoji feature is fun as well!
What do you dislike about the product?
Sometimes all of the admin settings can be tricky to navigate, if the standard meeting settings are not a great fit for your specific company's needs. The chat feature can also be a bit distracting when you have a company-wide meeting.
What problems is the product solving and how is that benefiting you?
Zoom is a tool that helps our team come together and connect in our remote-only environment. It also provides a better (less glitchy) connection than Google Meet often provides.
Universal
What do you like best about the product?
That I am able to connect with my team and clients any time anywhere, the connection is stable and background option.
What do you dislike about the product?
45min limit free version 1/1 meetings. It should be kept as it was.
What problems is the product solving and how is that benefiting you?
I own a global company, so I am able to communicate effectively with my team and clients.
I use Zoom for my business!
What do you like best about the product?
Zoom is easy to use and is well recognized. When I present a link for a course, my students are able to connect easily
What do you dislike about the product?
Occasionally we have to take everyone off video to keep the course going. It bogs down with too many people on video. It would be helpful to have Zoom to allow full video capability
What problems is the product solving and how is that benefiting you?
Allowing people to attend classes if they are remote.
Our one stop shop for meetings, webinars, phones, trainings for our international association.
What do you like best about the product?
that the system has plenty of self-help articles, constantly evolving the system based on feedback from users. The monthly zoom improvements are great with the summary emails letting us know the additions, usually based on feedback.
What do you dislike about the product?
Not being able to add sub-user accounts under the master - having to have separate ones. Also, we need to be able to hand over host ability to non-account holders without staff having to login to allow a teacher to record a meeting/class. Right now staff have to login as the host and hand over host control.
What problems is the product solving and how is that benefiting you?
Hosting international events that allow for us to stay connected and allow presenters access to screen share etc across all countries. We have seen greater engagement from presenters being able to simply use the system to present.
Easy Peasy
What do you like best about the product?
Zoom has made some great enhancements over the last few years with the features being very easy and front and center for the host and or cohosts to see. The security features are excellent. LOVE the ability to do bulk chats with everyone. One of my favorite features is the record to the cloud - So easy then to distribute a recording after the meeting. I also like the screen-sharing capability and the recurring meetings.
What do you dislike about the product?
The features are limited on a mobile device compared to a desktop device. It is not a big deal if you are a participant but if you are the host - there is a huge difference.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with anyone anywhere at any time from the luxury of my home office at a good price point. Makes business and even personal calls easy. The video is also really fun with the family when travel is a challenge.
Makes connecting easy
What do you like best about the product?
I like that I can connect with my clients no matter where they are. It has made them attending my class a possibility and I love the apps you can utilize! Zoom is easy to navigate which makes it my pick !
What do you dislike about the product?
Sometimes my passwords I send out don't work for attendees which has possibly cost me clients. this could be better by fixing the bug that causes this to happen.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of having no way to get people educated in important areas of their lives and made it so those who aren't able to leave home to still participate.
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