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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Joyce P.

Zoom has made a viable online teaching business possible and profitable.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is reliable. We have (knock on wood) had no problems. It offers just what we need for teaching immune and communicating with our students before and after class almost like you would in person.
What do you dislike about the product?
Takes some seniors a awhile to learn and they may not understand or inks his to keep their computer and zoom updated so I do some handholding at times. The tutorials are good for average level tech savvy people but are not simple enough for seniors
What problems is the product solving and how is that benefiting you?
Being able to teach without travel and high overhead renting space. Teaching students anywhere! We have been able to create a solid base of students to offer our chases to and no one has to travel.


    Ron H.

Works very well

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Everything works well. Easy to set up calls and administer while on the call. Easy for others to join. The call quality is good. Many features are available like the ability to record a call. The price is also reasonable. I have had no issues for many years using ZOOM and it is my preferred product.
What do you dislike about the product?
Nothing. The only issue is many companies are now standardizing on TEAMS. I don't believe TEAMS is better than ZOOM but when the parent company or your clients specify TEAMS, what are you going to do.
What problems is the product solving and how is that benefiting you?
ZOOM helps us communicate in a virtual work environment and save travel costs.


    Media Production

A Vital Part of my Day to Day

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Being able to create a personal connection with someone remotely. Screen sharing makes it easier to bridge the gap of distance. There is a higher video quality than Slack or Google Meets.
What do you dislike about the product?
Zoom takes up a lot of bandwith which makes it easy to lose connection & drop calls. Fixing the code to provide a higher video quality at a lower bandwith. When we have all employees in the office on zoom (15-20), the internet speed takes a significant hit.
What problems is the product solving and how is that benefiting you?
Bridging the gap of distance. We have a few office locations and hopping on a zoom, chatting face to face, & being able to screen share so we can show what we are working on together really allows the team to learn and work with one another.


    Kimberly M.

We use it DAILY! So many amazing uses.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
The most useful part of Zoom is just how easy it is to use. No matter what kind of device you have, it's going to be compatible. Even if all you have is the option to dial in with a phone! One of my favorite features is the screen share. Sharing presentations, reviewing documents with the entire team, the list really is endless.
What do you dislike about the product?
I don't have many cons to report......In fact, as I'm thinking about it, I don't think I have any!
What problems is the product solving and how is that benefiting you?
We embraced Zoom when covid hit, much like many other users, and it has allowed us to become almost 100% remote as we grow our business. It has allowed us to meet with vendors all across the world to find the BEST companies to work with. It also allows us to stay in touch with our current vendors on a regular basis.


    Becky D.

Zoom has changed the way I work.

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has made it possible for us to connect with people all over the world. We are no longer confined to the local geographic area. We have recently noticed that we have more followers as a result.
What do you dislike about the product?
Sometimes it is difficult to make true connections when meeting virtually but the more familiar and comfortable people are becoming when using Zoom, the easier it is getting.
What problems is the product solving and how is that benefiting you?
Zoom is allowing people who are not comfortable in crowds to attend meetings. It also allows those who are ill to continue to attend. Without Zoom, we would be missing out on hearing all voices.


    Jon M.

If you're using anything besides Zoom you're wrong

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Joining a meeting from anywhere is so easy
What do you dislike about the product?
I would like to be able to open my waiting room instead of requiring people to land there.
What problems is the product solving and how is that benefiting you?
Connections. You can work with a group of people around the world and still have a personal connection with them through zoom.


    Brett G.

Zoom Review - Essential

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has changed the way many of us communicate for work, business, and even social. I remember being a beta tester for Zoom several years back. At that time it was a tool that was mostly only being used in the online education space. It has come a long way since then. Zoom has become essential for many businesses small and large to operate. It is easy to with a quick learning curve and intuitive navigation.
What do you dislike about the product?
Have not experienced many downsides directly related to Zoom itself. There is always the possibility of dropped connections and audio/video lag time; however, those are usually related to an internet connection. Meetings with multiple participants can sometimes lead to individuals speaking at the same time in which case it's difficult to follow the conversation as audio is overlapped (however, again this is not an issue related to Zoom itself, just a nuance of meeting etiquette.
What problems is the product solving and how is that benefiting you?
Zoom helps me to connect with customers, clients and collaborators for business. It has allowed me to work from home efficiently and effectively with a high level of productivity and success.


    E-Learning

Excellent Features!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I love that I can share my screen and I really love that I can use the remote control feature with my students to help them along. I generally will work with groups of students as well so the screen sharing and annotation helps tremendously.
What do you dislike about the product?
I don't like that is that there are too many add ons for subscriptions. Some of the features should be included.I feel that many of the features could easily be included in my subscription.
What problems is the product solving and how is that benefiting you?
I do online tutoring. Many times I'm able to annotate right on the screen share or I'm able to remote control the screen so that I can help with certain assignments.


    Health, Wellness and Fitness

Zoom Into your most effective meetings

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
The Screen sharing and the reverse screen sharing. Screen sharing is a must in my business allowing me to share my screen with clients. Reverse screen sharing is as well. Oftentimes my clients are not well versed in computer technology. RS allows them to share their screen with me, I can ask for permission to access their screen and complete tasks on their behalf, or demonstrate a product. This was a game-changer for me.
What do you dislike about the product?
So far I have not found any aspect of the software that I don't like. I have issues with my background screen, I contribute that to the age of my computer. For older computers, the use of virtual backgrounds could be improved.
What problems is the product solving and how is that benefiting you?
Working from home, especially during the pandemic. Zoom has provided a means for me to connect with my customers without having to leave my home office. On a personal level several organizations I participate in have continued to grow and function at a level they had prior to the pandemic.


    Management Consulting

What Did We Do Without it?

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has allowed several organizations, including my business stay connected during the pandemic and keep our projects running. It has also been an efficient solution for conducting virtual focus groups and one-on-one market research interviews. The recording feature is very helpful for reviewing interviews during results reporting.
What do you dislike about the product?
It is nice to meet in person at times and stay connected that way. I am unfamiliar with how to set up Zoom rooms but the feature has been useful when I have been a participant.
What problems is the product solving and how is that benefiting you?
It is an efficient solution to bring together people from all over the country without having to actually travel.