Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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An essential part of my communication needs
What do you like best about the product?
It is not always feasible to communicate face-to-face physically so having the ability to have a face-to-face interaction via an online interface is imperative for my communication needs. Zoom effectively provides the medium for accomplishing this need.
What do you dislike about the product?
I really can't identify anything that I dislike or a suggestion for something to be changed as it seems that all the bases have been covered. I haven't had any issues with the user interface or the quality of the audio or video.
What problems is the product solving and how is that benefiting you?
I conduct studies with individuals which require the option to study from home and Zoom resolves this by providing the comfort of engagements from home, which increases the likelihood for the studies to take place.
Zoom has made my small business operations easier!
What do you like best about the product?
As a small business owner, finding a location to meet with you, interested clients has always been difficult. Discovering zoom during the pandemic has made a world of difference in my ease of connecting with potential parties who would like to use our services.
What do you dislike about the product?
At times, audio can pose difficulties, especially when using the share screen function to share video.
What problems is the product solving and how is that benefiting you?
Being able to meet with anyone, anywhere at any time is a new and innovative way to add to businesses.
A great solution for meetings, classes and communication
What do you like best about the product?
Ability to see the other person, their expressions and responses. Phone calls are great, and you can't always read the other person's true responses or even know if they are paying attention. Ability to have a direct conversation with others around the world without the expense and discomfort of traveling.
What do you dislike about the product?
Limitations on security. I've had trolls come into public meetings and the steps to prevent that create a number of hoops I and others need to go through to get on a meeting. Finding settings on Zoom is also a challenge.
What problems is the product solving and how is that benefiting you?
I do not know.
Easy to learn and use. Fantastic service for reasonable price.
What do you like best about the product?
Zoom has helped our meetings immensly with its secure platform, the ability to add authorized users to our account, send a simple link to attendees to join without requiring a large program download. Some of our users are not tech-savvy, and yet have little to no issues using Zoom for our needs. It is easy and self explanatory to share a screen, a window, or just your computer sound.
What do you dislike about the product?
The only thing that I don't love could very well be a "PICNIC" (Problem in Chair, not in Computer). When sharing something with multiple monitors, the Zoom video screen becomes no longer visible. With a large group, it would be good to see both what is being shared, as well as the attendees.
Secondly, just as a caution, not really a problem. Be careful when sharing specific windows. If the chat, etc float over top, the other attendees will see a black box covering that area of the shared material.
Secondly, just as a caution, not really a problem. Be careful when sharing specific windows. If the chat, etc float over top, the other attendees will see a black box covering that area of the shared material.
What problems is the product solving and how is that benefiting you?
The biggest thing that Zoom has helped us with is staying in contact with our members that are throughout the world. Phone calls are great, but seeing people in video is so much better. The communication is wonderful.
Hands down the best
What do you like best about the product?
I was shocked with the quality of Zoom after the horrible experience with other platforms. I've been using zoom for years and was impressed with the speed in which they upgraded and improved post 2020 when everyone started using zoom from home. I'm now a Zoom lifer!
What do you dislike about the product?
Nothing, I look forward to seeing what perks Zoom comes up with next to keep at the top of the comeptition. They have yet to disappoint.
What problems is the product solving and how is that benefiting you?
Having a reliable connection with current and potential clients. I have not been able to get this from any other platform.
The most reliably videoconferencing platform
What do you like best about the product?
Zoom literally saved our company during COVID. We used to use WebEx and it always had issues and we needed an IT tech and wasted 15 minutes every time to start. This was never an issue with Zoom and we have moved everyone over to Zoom. We even bought the Zoom conference room equipment after COVID and really like it!
What do you dislike about the product?
Not much to dislike. Maybe the background library can be extended a bit and have more options. Also the face detection is not perfect and it's obvious that there's a background being used. I like having this option in general as by background is not always tidy but this is a feature that can be improved.
What problems is the product solving and how is that benefiting you?
We had to all move to work remotely when COVID happened and had to go 100% remote. Zoom helped us with a cost effective and scalable way to grow and survive the pandemic. Quite literally for our company!
Zoom is extremely practical.
What do you like best about the product?
As an attorney, it helps with efficiency and allows for greater flexibility in scheduling as events do not have to be in person. Ease of scheduling is great. Very functional platform. Definitely, the platform that I prefer.
What do you dislike about the product?
Break out room are only available when using either a desk top or a laptop not on any mobile devices, such as iPads. I would like that function to be available on these other devices.
What problems is the product solving and how is that benefiting you?
Since the onset of the pandemic, this platform has allowed our business to continue to operate. Our overall performance has been helped because it allows for less travel time to Court.
Couldn't run my online tutoring business without Zoom
What do you like best about the product?
The whiteboard feature is the best I've used. It's easy to annotate PDFs or anything else on my screen. Their drawing tools seamlessly integrate. It's a great solution.
What do you dislike about the product?
Occasionally I'll go to launch my Zoom Meeting just a minute or two before my scheduled appointment and be told it has to install an update, which makes me late.
What problems is the product solving and how is that benefiting you?
Zoom makes the world a smaller place by enabling me to connect with my students from around the world. We can work through concepts and practice questions together in a live environment as if we were face-to-face. The sound and video quality is excellent and doesn't require technical expertise to use.
Zoom has helped me confidently show up for client meetings with ease.
What do you like best about the product?
Zoom helps me have clear communication with my clients. I love that I never have issues with it cutting out or losing signal like Skype used to. I can easily screen share and show them what I am working on.
What do you dislike about the product?
I dislike that zoom automatically cuts off after 40 minutes. I feel like most calls are typically an hour long, which makes me have to pay for the service. I think the cost per month for that feature is too high.
What problems is the product solving and how is that benefiting you?
Zoom helps me communicate with clients that live in other states from me. I can get a more in person connection- much better than anything on the phone. It has helped me feel more confident.
PRETTY MUCH FLAWLESS!
What do you like best about the product?
Not needing to travel or relocate to meet with a team saves valuable time. It is easy to share files and discuss as a group. The chat functions work very well and have been quite helpful. There are SO many options...breakout rooms etc.
What do you dislike about the product?
How you appear on camera - lol. What I dislike is more user errors than the program itself.
What problems is the product solving and how is that benefiting you?
Ability to continue business without interruption when factors keep team members apart.
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