Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom has the best features for interaction and easy training.
What do you like best about the product?
The interactive features and the way that we can easily build training for people and clients. Makes it super easy and accessible. Also, it's easy to do breakout rooms and other features that make the experience better.
What do you dislike about the product?
At this time, I don't like the way breakout room setup can be challenging. Specifically, I'm referring to the ways it's sometimes challenging to change the groups or rebuild specific setups.
What problems is the product solving and how is that benefiting you?
Zoom gives us access to many different clients and populations that we wouldn't be able to reach if it wasn't for how easily accessible Zoom is for all. Zoom reaches many diff folks.
The Go To Meeting App for Business
What do you like best about the product?
I love the amount of integrations available via Zoom with other software such as my calendar and Eventbrite.
What do you dislike about the product?
The difficulty in doing concurrent sessions.
What problems is the product solving and how is that benefiting you?
Connecting with communities around the world is a necessity for the community outreach work we do. This way of meeting allows us to capture audiences we wouldn't otherwise have access to.
Keeps My Business Zooming
What do you like best about the product?
As a professional photographer I have clients that work all types of hours. Zoom allows me to meet with a client and review images or edits at a time convenient for my client without me having to meet them at the studio.
What do you dislike about the product?
Since Zoom functions differently on different types of devices; tablets, phone, laptop, I do have to spend time helping a client new to zoom learn how to use it on their specific device. Maybe offer a quick video tutorials related exactly to their type of device, when new clients sign up to use zoom.
What problems is the product solving and how is that benefiting you?
It's pretty obvious that after 2 years of pandemic clients and collaborating contractors may never go back to meeting in person as often. I'm grateful that in a zoom meeting I can share ANY type of software that I have on my laptop with those in my zoom meeting, including video and audio.
Effortless in all areas for myself and while serving my clients.
What do you like best about the product?
The recording feature, so my clients don't feel the need to take notes and can be fully present during coaching sessions.
What do you dislike about the product?
That I'm either having trouble finding an audio alert feature for when my clients enter the waiting room, or there isn't one.
What problems is the product solving and how is that benefiting you?
Being able to expand my business from inperson sessions to virtual sessions. I now have the ability to serve clients across the US and overseas.
Zoom has transformed how we do business for the better
What do you like best about the product?
Zoom has changed our business from and in person only model to a more flexible in-person and virtual process. We can reach clients and prospects in a way that would have seemed impossible before. The intergration with our current programs has made things easier with Zapier and reduced the amount of man hours used to do daily tasks.
What do you dislike about the product?
How to organize and edit webinar videos. I am not tech savvy by any means and would like the opportunity to edit and share my videos right from the Zoom platform.
What problems is the product solving and how is that benefiting you?
It has made reaching clients that were not able to get into the office much easier. We are now able to send our educational webinars immediately or rebroadcast them when before our clients and prospects would have had to wait for our next live seminar.
Zoom is an essential tool for our Marketing Agency
What do you like best about the product?
Zoom is a Universal tool that people from any level of tech knowledge can use. We use it to stay connected with clients from other states or to meet more frequently.
What do you dislike about the product?
Sometimes the audio quality can be less than ideal, but Zoom has done a lot to decrease the number of audio issues. There is not much to complain about the platform.
What problems is the product solving and how is that benefiting you?
If we cant stay connected with our clients, it is difficult to serve them to the level that we would like. Zoom helps us stay connected through audio and video.
Best video software
What do you like best about the product?
I like how seamless everything is. I rarely experience any glitches and the software is easier to use.
What do you dislike about the product?
Really can't think of too much not to like about zoom. Maybe one day the video technology will get to a point where we have no connection errors or feedback delays.
What problems is the product solving and how is that benefiting you?
Zoom is the only video software we use. Our group has experienced issues in the past with other video software platforms. We are more productive using zoom.
Long Time Believer
What do you like best about the product?
What I like best about Zoom is the presentation POWER. I have been using Zoom for: Simulcasting live training events for those who cannot attend in person. This beats Webex and Teams hands down. How do you say, I've tried the rest ... I'll stick with the best. Great pricing too! I have 2 paid accounts and 2 free accounts.
What do you dislike about the product?
I cannot think of anything that is a let-down. The add-ons with games and such is "next level" thinking.
What problems is the product solving and how is that benefiting you?
Zoom helped immensely with keeping in contact during the pandemic, and has become "the new normal" in business. Reduces travel, yet keeps the team together. In my personal life, we have even had dance parties and costume parties over Zoom that were a blast!
BEST SERVICE EVER
What do you like best about the product?
how easy it us to use, and no downtime. I find that the background blur tool is great so no one sees your house and it feels more professional. This makes it easier to focus as well.
What do you dislike about the product?
nothing, zoom works really well i have not had any issues with zoom. I think the one thing that can be better is being able to add users at a cheaper price point
What problems is the product solving and how is that benefiting you?
being able to communicate long distance and seeing people's faces across the world. This makes it so much easier for my team to do their job and understand what we do and why.
Zoom runs my business
What do you like best about the product?
Zoom has been the backbone of my company. We love how easy it is to use, and integrate into all our day-to-day activities. It makes everything we do at my company simplified for communication.
What do you dislike about the product?
There is very little that I dislike about zoom. I think the only issue I have with zoom is that there are so many features to toggle on and off in settings. Sometimes I have to play with the system before it grows the way I want.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of having to have a physical location for meetings or trying to talk to prospects in person. My project managers, leaders, and sales team all use zoom to meet across the globe without issues.
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