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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Management Consulting

One of the three most important tools in my daily work

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom offers me a reliable video conferencing service that I use daily. The quality is good; breakouts come in handy in workshops, and reactions help to engage participants. Compared to other video conferencing services I like the video quality and filters. I don't even have to put on make-up because it's already in the studio effects.
What do you dislike about the product?
Sometimes it seems difficult for people to connect to the audio. However, I'm not sure if that is an issue of Zoom or their hardware or skills. It also takes a bit to switch between breakout rooms, that could be a bit more fluid.
What problems is the product solving and how is that benefiting you?
I work remotely as a coach and with a distributed team. Zoom keeps us connected. It is the basis for my remote coaching and workshop. If it wasn't for Zoom I would either have to travel or acquire clients locally, both I don't want.


    Education Management

Zoom Review

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is simply just easy. Its interface is user-friendly, loads quickly, versatile across different devices (cell phones, laptops/Macbooks, PC's, etc) and looks clean and professional. It is easy to invite others to meetings, especially just by sending a link. Having a conference is easy by muting everyone so that only one person is speaking at a time. Zoom has a bunch of advanced settings and options like screen sharing and whiteboard use for presentations. It is an amazing tool! Zoom is so much better than Microsoft Teams, Go To Meeting, Skype or WebEx.
What do you dislike about the product?
Some of the settings are difficult to find and it's not always clear where settings are located. Otherwise, Zoom is an incredible application.
What problems is the product solving and how is that benefiting you?
Zoom is making it possible to meet anywhere and at any time. Set up is fast and easy and users can use a variety of devices to log in (cell phone, laptop/Macbook, PC, etc).


    Daniel D.

Awesome, Amazing, WOW

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I love having to meet new people and I am able to enjoy meetings so I can be the one to help as many as possible. The price is definitely right also
What do you dislike about the product?
Nothing so far. You definitely get more of what you pay
What problems is the product solving and how is that benefiting you?
Having meetings and to interact with people.


    Real Estate

ZOOM BOOM

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I love how multifaceted zoom is when it comes to hosting meetings, joining meetings, sharing your screen for presentations and being able to choose different filters and virtual backgrounds to add privacy or to enhance your face.
What do you dislike about the product?
There aren't too many features I don't like but I believe there's always room for heightened security and keeping the customers' information safe from 3rd parties or hackers who have infiltrated zoom meetings in the past. I personally and thankfully haven't been a victim of that.
What problems is the product solving and how is that benefiting you?
Well since the pandemic it was extremely difficult to connect with business partners and team members due to the shutdown. However, we still had a business to run. Zoom has played a pivotal part in helping me connect with business partners and foster relationships as far as the west coast from the east coast region. Without zoom I'm not sure how I would have accomplished that goal


    Glen L.

Gotta Luv it 1 . . .

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
It works GR8 - I never have a problem with it.
What do you dislike about the product?
No Complaints - it always works - I suppose if it was less expensive I'd like it even more
What problems is the product solving and how is that benefiting you?
With COVID - we do not have to meet in person - & saves Gas + Wear & Tear on my vehicle


    Tavares P.

Zoom is a great and affordable tool

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use and control. Easy to explain to our older users.
What do you dislike about the product?
Would like a few more features unlocked at my price level.
What problems is the product solving and how is that benefiting you?
It's allowing us to have important church meetings and services for those who can't physically be in person.
I am also able to bring my family together from long distances.


    Sarah S.

A must have tool in my business

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows me to meet with clients wherever they are in the world. Apart from chatting, we can easily share screens so I can help them practically and also share documents.
What do you dislike about the product?
The follow up emails could have better options for segmenting and personalisation.
What problems is the product solving and how is that benefiting you?
Apart from chatting with clients, we can easily share screens so I can help clients practically and also share documents.


    Donna B.

Excellent and very professional platform to hold meetings, workshops, or presentations

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been incredibly easy for me to navigate. I am not as technically savvy as others so I rely on easy-to-follow instructions when scheduling appointments or events on Zoom.
What do you dislike about the product?
The downside of Zoom is that if I forget to unclick boxes for the waiting room or passcode those I am meeting with have to remember to write it down prior to logging in.
What problems is the product solving and how is that benefiting you?
Zoom assists with connecting me to people who live far away or can not for some reason meet in person. They have virtual backgrounds that are helpful and assist me in creating a professional backdrop no matter where I happen to be logged in to Zoom.


    Rhian J.

Great Service - Better than Teams!

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
I particularly like the transparent ability to record meetings and the transcript element.
What do you dislike about the product?
No further improvements from me - save for once again I would like a more prominent timer and the ability to move windows - namely order the people in the meeting myself.
What problems is the product solving and how is that benefiting you?
Zoom tends to be much easier to use for client's compared with Teams. People are content to download an app on the phone, whereas teams doesnt seen to help. The create an account section is very easy.


    Andy L.

Works seamlessly with Calendly and my business

  • August 19, 2022
  • Review provided by G2

What do you like best about the product?
Sharing my screen, regulating control beforehand with settings like passwords, customizable waiting rooms, and now the whiteboard feature are all intuitive and work seamlessly. It also integrates perfectly with Calendly.
What do you dislike about the product?
Occasionally I will have to adjust the settings for things like default audio and video. I use a mac and often will end up using my blue yeti microphone and headset setup as opposed to my wireless AirPods. There's often a moment when I am not sure if the other person can hear me.
What problems is the product solving and how is that benefiting you?
The ability to be able to brainstorm, write notes or drawings, or work through content on the new whiteboard feature has aided in communication when my clients cannot draw on their own devices with a local app. I often use my iPad and apple pencil to elaborate or draw something out, similar to drawing on a napkin when in person.