Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I use Zoom daily in my business
What do you like best about the product?
I work as a certified sex counselor. During COVID I couldn't meet people in person and Zoom allowed me to continue to work with my clients. I have been using zoom for nearly 12 years. I first started using it back when I had a marketing business as we way to present webinars to clients. I chose it because the competitor at the time WebEx was out of my budget but Zoom was perfectly priced for what I needed.
What do you dislike about the product?
I don't like that everyone who uses it has to download it but that isn't a big deal to me. At this point, almost everyone has Zoom so it's not as much of a problem as it was when I first started using it.
What problems is the product solving and how is that benefiting you?
Zoom allowed me to stay connected to my clients during the pandemic. It also allows me to be international and work with anyone anywhere in the world. By being able to connect on Zoom, I am able to expand my reach around the world.
Zoom Enhanced My Business!
What do you like best about the product?
Zoom was easy to learn and helped me collapse time frames! It gave me the ability to be in many places virtually versus driving all over our province.
What do you dislike about the product?
There wasn't anything I didn't like. It worked wonders for me and my team!
What problems is the product solving and how is that benefiting you?
Due to Covid in 2020, we were worried and concerned about our business and income, because as Financial Representatives, we were use to seeing families in their homes in person and Covid stopped that. So along comes Zoom and we were able to connect with people from the comfort of my home and still do business, so business kept on going and we had the two best years in business.
Zoom is my go-to for video conferencing
What do you like best about the product?
It's versatile so that I can be on it via phone or computer. I like being able to store the videos for later.
What do you dislike about the product?
Sometimes its hard to get tech support to help you directly.
What problems is the product solving and how is that benefiting you?
I need to train multiple people and sometimes being on-site is unrealistic. This has expanded my opportunity to share my knowledge with others.
Absolutely amazing
What do you like best about the product?
Length of time that a meeting can last with paid subscription. plus bonus features such as the chat functions and the whiteboard are features that I like too.
What do you dislike about the product?
The main thing that I do not like is the time limitations with the free subscription and the many updates.
What problems is the product solving and how is that benefiting you?
Teleworking. I work with a remote location job where I need to see and talk to people that are nowhere near me.
Easy to use features for seamless communication
What do you like best about the product?
I like the advanced features such as sharing audio only and multiple screen sharing. Also it's easy to control settings to manage the chat and access or share recordings and transcripts.
What do you dislike about the product?
I wish there were a few more basic editing options for when you choose to record a seminar or meeting. It only currently has the ability to trim at the beginning or end.
What problems is the product solving and how is that benefiting you?
Hosting virtual events for All Staff and easily including different components to keep the meeting engaging and can easily be managed by one person whether it's sharing screens, sound, polls, or any combination.
Great Virtual Meeting Tool
What do you like best about the product?
I like the ability to share PowerPoint and use the whiteboard. I also like sharing videos during team meetings.
What do you dislike about the product?
Can't think of anything! It is a great help.
What problems is the product solving and how is that benefiting you?
We are an international organization so this keeps me connected to our staff in the USA and in Honduras. We are definitely more productive using zoom for our weekly meetings.
Sleek Convenience Anytime and Anywhere
What do you like best about the product?
The most helpful thing about zoom is its user-interface. Even if someone isn't tech savvy it's easy to use
What do you dislike about the product?
The application bugs that causes lagging or sometimes even though the internet is fine it would say there's no internet.
What problems is the product solving and how is that benefiting you?
Zoom helps me with my work problems by being able to reach out to clients. It benefits me with its sleekness and access to anytime and anywhere I go.
Pretty standard, no complaints.
What do you like best about the product?
We use Zoom nearly every day to communicate both with clients and internally amongst our team. We love being able to share our screen, annotate any visuals being shared to make sure everyone is on the same page, and record any conversations we want to refer back to in the future.
What do you dislike about the product?
The things we seem to dislike about Zoom honestly seem to mostly be on the user error side. One thing that could be improved upon that would make our lives much easier would be if the meeting details were easily accessible when you're in a meeting. Being able to access and send the dial-in number or re-issue the invite without having to navigate out of an active room would be super helpful.
What problems is the product solving and how is that benefiting you?
I'm not sure clear on what Zoom is actively working on solving. I do think their past adjustments to allowing the host to control user settings, privacy, and who can share/annotate have been reassuring.
Zoom really is the market leader
What do you like best about the product?
Zoom can do anything that you might want video conferencing to do. Beyond the basics that anyone can do, Zoom can easily share an application with your computer's audio, allow annotations, or even allow someone else to control your computer. Zoom tolerates low bandwidth better than many alternatives, and has the best moderation tools for when you have a big event and need to maintain control (like keeping the audience from unmuting themselves). For basic video with screen sharing, most of the options work very similarly (excepting Webex - their video capabilities are still terrible and connecting is a pain). Where Zoom kills the competition is when you want to have an event with 100s of participants. I've run virtual conferences on Zoom, and I can't imagine running them on anything else.
What do you dislike about the product?
Zoom should connect audio by default (at least it connects fast, unlike Webex - the best day of my career was the day my day job dropped Webex in 2018). Based on some past incidents that I understand have been corrected, I have concerns about who can access Zoom data from China, but I don't think they would be in their current position if China was doing large scale industrial espionage through Zoom. Zoom is currently our 2nd choice conferencing solution at my day job and since we have rooms designed for our first choice, using Zoom in our conference rooms isn't as nice of an experience, but who expects competitors to play nice with each other?
What problems is the product solving and how is that benefiting you?
I have used Zoom for office hours in a 350 student class for a major university's online program. I have used Zoom to produce a counseling conference with hundreds of attendees on three continents that went off flawlessly. Both of these scenarios have been much more of a challenge with different tools. Hosting the conference changed my opinion of Zoom from "why would anyone pick this one?" to "clearly the best tool for this job".
It's really easy to use and has become industry standard
What do you like best about the product?
Pretty easy to utilize this meeting tool across different industries. I love how it integrates into my Google calendar and it has a pretty nifty interface inside of the app.
What do you dislike about the product?
I sometimes run into issues with the scheduling through Google Calendar where it will create an event that was scheduled for 1979 but I think that's mostly a user error.
What problems is the product solving and how is that benefiting you?
I think that zoom is something many of my colleagues have become accustomed to over the last few years. I love how easy it is to implement recording and impromptu meetings too.
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