Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Simple and reliable
What do you like best about the product?
Zoom is very user friendly. It's intuitive and new users catch on very quickly.
What do you dislike about the product?
No complaints at this time. We haven't found any issues.
What problems is the product solving and how is that benefiting you?
Time saving by allowing for virtual internal and external meetings. Especially makes life easier with hybrid work schedules when employees are working from home on different days.
Easy, accessible, and affordable
What do you like best about the product?
I like how easy it is to set up and share meetings. I also really appreciate the closed captions options...and the ability to save the full transcript at the end of the session even if I'm not the account owner. I also appreciate that I get multiple file types when I do a recording - so I can share the one/s that fit my situation best at that time (whether I'm sending to a client or posting as a complete event on my website or social media pages, etc.).
What do you dislike about the product?
I honestly don't think there's anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Zoom is helping me meet virtually with individual clients and teach groups. The CC function was truly life-changing for me when it was added. I'm very grateful.
Best Virtual Meeting Product
What do you like best about the product?
The intuitive functionality which allows even a novice to run a meeting.
What do you dislike about the product?
I wish that green screens weren't still needed for some backgrounds.
What problems is the product solving and how is that benefiting you?
Zoom helps me teach a certification course over 12 weeks for 2 hours each week and provide good virtual training to the students.
Excellent Product
What do you like best about the product?
It is easy to use. Due to the pandemic, a lot of people are familiar with it and know how to use it. This makes scheduling the meetings with third parties much easier. Resulting in fewer technical issues or user errors.
What do you dislike about the product?
I think the pricing could be a little more reasonable and/or they could have been more reasonable plans. It would be nice if it had better integrations with the products it does integrate with. However, it integrates with a lot of products so that is at least helpful. Even if some are somewhat useless.
What problems is the product solving and how is that benefiting you?
It makes scheduling video meetings much easier with clients who might not be as technically savy. This helps us to run a more virtual firm while still maintaining "face-to-face" type interactions.
Zoom allows me to teach students all over the world, as easily as if they were in the room with me
What do you like best about the product?
My ability to use Zoom videoconferencing to interact with students/clients all around the world has vastly expanded my market opportunities. Instead of serving merely a local market, I can work with families that live (pun intended) virtually anywhere on the planet, provided they have broadband access. Right now, I work with students/clients on five continents.
What do you dislike about the product?
The only downside to using Zoom is that it requires a faster upload speed than my rural internet can consistently offer. I do hope that America's increased federal investment in rural broadband connections will alleviate that issue in the not-too-distant future.
What problems is the product solving and how is that benefiting you?
The ability to use Zoom to interact virtually was invaluable at the start of the covid-19 pandemic, when all of America went into 'lockdown' for several weeks. I was able to use the platform to convert all my student/client interactions to virtual ones. Since then, I've remained virtual and no longer offer in-person instruction. Honestly, I think I am going to leave things this way, because teaching on Zoom is so incredibly time-efficient and I've developed a host of pedagogical strategies to help my students flourish in the virtual environment.
Life saver app!
What do you like best about the product?
Sharing screen, breakout room, annotations... Everything perfectly works for my job as a language teacher.
What do you dislike about the product?
Setting up for polling. At one point in the last year, the format was changed. I liked the one before. Very easy to set up the polling questions and answers with copy and paste. Now, somehow I am very annoyed with it. But I think getting used to it though. I guess, that's not big deal anymore.
What problems is the product solving and how is that benefiting you?
I moved to Boston, and then NH from NYC in 2020-21. It was because of the pandemic, also I married and ended up with settle down in New Hampshire.
But I can continue my job with same students from NY area! Zoom helps me to keep connected with my students for many years even with long distance! I'm so happy with that. This is all thanks to zoom!
But I can continue my job with same students from NY area! Zoom helps me to keep connected with my students for many years even with long distance! I'm so happy with that. This is all thanks to zoom!
love how Zoom allows me to comunicate
What do you like best about the product?
how easy it is to use, how easy to share our knowledge, to have meetings with peopple that are not able to be close to us.
What do you dislike about the product?
nothing, in reality I think zoom has filled a void needed in communication
What problems is the product solving and how is that benefiting you?
easy to have meetings, to teach clases. to take clases. to be present at events that in the past we were not able to do.
Easy to use, all you need
What do you like best about the product?
It's so user-friendly, easy to use and has everything you need.
What do you dislike about the product?
It would be helpful to have a permanent chat function, like Teams has.
What problems is the product solving and how is that benefiting you?
Zoom is great for all online meetings, teaching online, tutoring, havin meetings with supervisors, catching up with friends for a social call, having a family talent night over zoom. All kinds of meetings are made possible.
Without zoom I wouldn't have been able to provide the services that I do to participants every day!
What do you like best about the product?
breakout rooms are great to use and easy
What do you dislike about the product?
repeat meetings option is not user friendly
What problems is the product solving and how is that benefiting you?
reaching all over the state
Better than Webex, Gotomeeting and Meets - SO EASY TO USE!
What do you like best about the product?
Easy to install and use. Intuitive interface. Easy enough for seniors/non-techies to use. Stable and consistent audio and video. Prioritizes audio quality and frames per second over higher resolution, critical to actual real-time communication.
Interfaces well with OBS and Streamdeck.
Keeps adding more and obviously well-tested features, never feels like a buggy release.
Price is comparable or competitive to the other paid options out there.
Interfaces well with OBS and Streamdeck.
Keeps adding more and obviously well-tested features, never feels like a buggy release.
Price is comparable or competitive to the other paid options out there.
What do you dislike about the product?
Only 1GB cloud storage for a Pro account? C'mon, that's just being cheap! $50/month for additional cloud storage? That's highway robbery?
Would love to see at least 10gb storage included or dramatically lower the price of the cloud storage. I don't record to the cloud much due to this high price.
Would love to see at least 10gb storage included or dramatically lower the price of the cloud storage. I don't record to the cloud much due to this high price.
What problems is the product solving and how is that benefiting you?
Kept my business alive and pivot-able during the height of the pandemic and is paving the way forward for a brick-and-mortar business to extend into e-commerce!
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