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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Mireille L.

Effortless Communication and Collaboration with Zoom Workplace

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
We use Zoom Workplace for our day to day communication due to its ease of use and video and audio quality. Supports document sharing,video and audio conferencing, business instat meaaging, sheduling of calls and team collaboration. Integrates seamlessly with Hubsport marketing hub.
What do you dislike about the product?
When the internet bandwith is low we experience disconnection.
What problems is the product solving and how is that benefiting you?
We use the tool for our video and audio conferencing. The quality of the video are in HD. It has helped to streamline communication in our workplace. With the integration of Hubspot Marketing Hub, we are able to reach a large target audience.


    Tehreem G.

Effortless Collaboration and Reliable Performance Every Time

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is how reliable and easy it is to use, even for long or back-to-back meetings. The audio and video quality stay consistent, and features like screen sharing, breakout rooms, chat, and recording are well integrated without feeling overwhelming. It works smoothly across devices and doesn’t require a steep learning curve, which makes collaboration fast and stress-free.
What do you dislike about the product?
One downside of Zoom Workplace is that some useful features are locked behind higher-tier plans, which can be limiting for individuals or small teams. The desktop app can also feel a bit heavy at times, especially on older systems, and long sessions may occasionally impact performance. Additionally, managing notifications across meetings, chat, and email can sometimes feel cluttered.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of remote communication and fragmented collaboration by bringing meetings, chat, screen sharing, and recordings into one reliable platform. It reduces the need to switch between multiple tools and makes it easier to connect with teams, clients, or learners from anywhere. For me, this means smoother collaboration, fewer technical interruptions, and more productive meetings overall.


    Moksh M.

Intuitive UI and Seamless Virtual Meetings

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace because it enables seamless virtual meetings without needing to travel. It has a very simple UI and is beginner-friendly, which I find great. I also appreciate Zoom's integration with tools like Google Calendar, making scheduling and collaboration seamless. The initial setup was extremely easy, which is a big plus.
What do you dislike about the product?
Zoom's video quality can sometimes drop rapidly in low bandwidth situations.
What problems is the product solving and how is that benefiting you?
Zoom Workplace enables us to have seamless virtual meetings without having to travel. Its simple UI is beginner friendly, and integration with tools like Google Calendar makes scheduling and collaboration seamless.


    Dalycia M.

Reliable and User-Friendly Collaboration Platform

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoom workplace is reiable and easy to use web, video and audio conferencing platform. The tool supports team collaboration as everyone can join a call from rremote area. It supports screan sharing, callender, video capture, digital signage among others.
What do you dislike about the product?
The only challnege is overiliance with the internet.
What problems is the product solving and how is that benefiting you?
We use the tool for video and audio conferencing. The too brings collaboration and scales up business communication. Clients and staffs are able to join the call from different location even in remote areas.


    Shiva Mahara_CSE .

Smooth Meetings, High Usability

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace for online meetings, team collaboration, and virtual discussions related to my work. I like the ease of use and reliable video and audio quality, which makes online meetings smooth and efficient. These features save time, reduce technical problems, and make online meetings smooth and productive, which adds real value to my work. The initial setup was very straightforward. It didn't take much time, and I was able to start using Zoom Workplace without any issues.
What do you dislike about the product?
At times, video or audio quality can be affected by network issues, and the app can feel heavy on some devices. Better optimization would improve the experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves communication and coordination issues by allowing quick online meetings and real-time collaboration, saving time and reducing technical problems for smooth, productive meetings.


    paavan c.

Seamless Scheduling and Quick Connect for Meetings

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its easy setup and scheduling features. It helps in quick connecting, even for adhoc meetings, and mostly works well with no lags in audio or video.
What do you dislike about the product?
For setting meetings with people in different time zones, it would be great if it could help by showing another time zone apart from the default one for scheduling meetings.
What problems is the product solving and how is that benefiting you?
Zoom Workplace streamlines scheduling future meetings and ensures everyone is on the call simultaneously. The easy setup and scheduling features simplify quick connections for adhoc meetings, with reliable audio and video quality.


    Arshad A.

A Unified, Reliable Platform for Modern Hybrid Work

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace stands out for its reliability, clarity, and ease of use across video meetings, chat, and scheduling. Video and audio quality remain stable even on lower bandwidth, and the interface is intuitive for first-time users. Features like screen sharing, breakout rooms, whiteboards, and calendar integration work seamlessly, making it suitable for both quick meetings and structured sessions like training or classrooms.
What do you dislike about the product?
Some advanced features are locked behind higher-tier plans, which can be expensive for large teams. The interface, while simple, can feel crowded as more workplace features are added. Occasional UI inconsistencies appear between desktop and mobile apps, and heavy reliance on Zoom for everything may limit flexibility if teams prefer specialized tools.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication by bringing meetings, chat, scheduling, and collaboration into one platform. It reduces meeting setup friction, improves remote and hybrid collaboration, and ensures reliable communication across locations. This leads to faster decision-making, fewer missed meetings, and more productive team interactions.


    Pallavi J.

Streamlining Collaboration and Productivity with Zoom Workplace

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Users have praised the platform for its excellent video and audio quality during meetings, noting that this greatly enhances both communication and collaboration. Additionally, the platform is recognized for its reliable performance, maintaining stability even when multiple participants are present.
What do you dislike about the product?
Zoom fatigue, or video overload, is a real concern. Spending long periods on video calls, especially when they are scheduled back-to-back, can be mentally draining. Many users experience a constant pressure to remain attentive and engaged, which often results in exhaustion and a noticeable drop in productivity.
What problems is the product solving and how is that benefiting you?
There is a significant issue with poor collaboration across departments, mainly due to communication silos and inefficient information sharing, which ultimately slows down our work. The Zoom platform addresses this problem by offering features such as chat, file sharing, and integrated tools like Meetings and Channels. As a result, cross-team communication improves, follow-ups and knowledge sharing become easier, and discussions are centralized.


    Yaragadda S.

Zoom Makes Planning and Scheduling Effortless

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
Maeking plans and scheduling in Zoom is my go to place.
What do you dislike about the product?
Ease of scheduling a call, recording calls, screen sharing, and also the best feature giving access to other to use my screen.
What problems is the product solving and how is that benefiting you?
The main problem it is solving is the communication gap between the remote employees. And getting the meeting notes in the end using the AI.


    shubham S.

Zoom Workplace Makes Remote Work and Teaching Easier

  • December 18, 2025
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace because it fits naturally into my daily routine. I use it for online patient follow-ups, team discussions, and also while teaching medical students. Joining meetings is quick and hassle-free, even for patients who are not very tech-savvy. Video and audio quality are reliable, and screen sharing really helps when I explain reports, presentations, or case studies. I don’t have to spend time setting things up it just works when I need it.
What do you dislike about the product?
During long meetings, Zoom can feel a bit heavy on the system, especially on older laptops. Sometimes updates pop up at inconvenient times. Also, a few advanced features are only available in paid plans, which may not be ideal for individual users or small clinics.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps me manage communication without being limited by location. It allows me to connect with patients, students, and collaborators from one place. I can teach medical students online, review cases with my team, and handle content-related meetings without travel or delays. This saves time, keeps my schedule flexible, and helps me balance clinical work, content creation, and teaching more smoothly.