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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
    0
  • 2 star
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  • 1 star
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External reviews

10,064 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Keanna E.

A Very Useful Way to Communicate with Colleagues

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
A very useful way to communicate with my colleagues.
What do you dislike about the product?
There isn’t anything about Zoom Workplace that I dislike.
What problems is the product solving and how is that benefiting you?
I like being able to connect and collaborate with other departments within the organization.


    Professional Training & Coaching

Smooth, Easy-to-Navigate UI That Makes Global Communication Effortless

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
I think it’s wonderful and amazing that we can talk to and see other people anywhere in the world, at any time. It definitely makes work much more efficient and helps communication feel easier overall.
What do you dislike about the product?
I haven’t found anything to dislike about it. It didn’t take any time at all to get used to the UI; everything runs smoothly, and it’s easy to navigate. Great job, developers.
What problems is the product solving and how is that benefiting you?
At the moment, none—but that’s only because we already took care of it in Zoom Workspace. Group meetings are a breeze.


    Harshit M.

Good Connection Features, But Needs Reliability Improvements

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
I like Zoom Workplace for its good multiple people connecting capabilities. The template and design of the platform attract my attention quickly.
What do you dislike about the product?
I don't like that Zoom Workplace lags, has connection issues, and sometimes there are voice problems. It's also not easy to set up initially.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and connecting with family and friends. It has good multiple people connecting capabilities, and its template and design quickly attract my attention despite some connection and voice issues.


    Higher Education

Excellent Video Quality and Feature-Rich Remote Meetings

  • February 16, 2026
  • Review provided by G2

What do you like best about the product?
It is widely used by everyone in my network. The quality of video calls is very good, and it has a lot of features that make remote meetings easier.
What do you dislike about the product?
I can't find anything that I don't like about Zoom right now.
What problems is the product solving and how is that benefiting you?
It helps coworkers connect remotely and collaborate while they are far away from each other. It saves a lot of time. It gives a lot of features to users that make the meeting feel like an in-person meeting.


    Akhil R.

Great AI assistance, but glitch issues

  • February 14, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace because it provides good AI collaboration. It has proven to be very helpful for me in the home workplace, gives correct answers to all my queries, and also helps me a lot in studying. I like the Zoom Workplace microphone the most because it is very useful for me and helps a lot.
What do you dislike about the product?
I think Zoom Workplace has a glitch problem. Sometimes it hangs and stops while running. This glitch problem should be solved. Also, its speed is quite slow.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has proven to be very helpful for me. It answers all my questions and also assists well in studies. Its AI collaborative feature is also very good.


    Pawan S.

Quick to Start, but Video Quality Suffers

  • February 14, 2026
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace is very quick. It opens very fast, which is a big plus for me. I also find the one click entry feature really convenient. The initial setup was very easy, which made getting started with Zoom Workplace smooth and hassle-free.
What do you dislike about the product?
I find the video quality very bad, and it does lag sometimes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is quick, opens fast, and offers one-click entry, which is great, although the video quality is very bad, and it tends to lag.


    sagar k.

Stable Video Conferencing, Easy to Use

  • February 14, 2026
  • Review provided by G2

What do you like best about the product?
I use Zoom Workplace daily for video conferencing and live meetings, and I find it very good. I like features like screen sharing, collaboration tools, recording, and chat features, as well as meeting scheduling. I also appreciate the app's stable audio quality and good camera quality. The interface is professional and easy to use, making it simple to start video conferences without any confusion.
What do you dislike about the product?
I am not dislike the app and app is good and very helpful in daily life.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for video conferencing and live meetings daily. I like features such as screen sharing, collaboration tools, recording, chat, and scheduling. It provides clear audio and good camera quality, making it easy to set up meetings without confusion.


    Rajib B.

Easy setup, need improvement in quality

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
Look, fun things are shown in Zoom Workplace and it looks quite good to watch. There are some contents that look good to watch and are also good for learning. Its setup is also easy - when I downloaded and opened it for the first time, I didn't think it could be so easy. Besides, I would like to share it with a rating of nine and a half.
What do you dislike about the product?
Look, there is a bit more of a connection problem in it and the quality is a bit low. Yes, so increase its quality a bit and bring updates a bit more quickly.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for entertainment and to watch some fun and learnable content, which I like.


    Nikku A.

Ideal for saving time, with login issues

  • February 13, 2026
  • Review provided by G2

What do you like best about the product?
I like screen sharing in Zoom Workplace because it makes group study easier to understand. It also helps in online meetings from home and saves time. Additionally, its initial setup is very easy.
What do you dislike about the product?
I am facing login issues in Zoom Workplace. Additionally, there are frequent network problems as well.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for online meetings and study from home, which saves time. Screen sharing makes it easier to understand group study.


    Pharmaceuticals

All-in-One Communication with High-Quality Video Calls and Scheduling

  • February 12, 2026
  • Review provided by G2

What do you like best about the product?
Communication and collaboration in one place, with high-quality video calls and scheduling.
What do you dislike about the product?
Performance can occasionally be affected.
What problems is the product solving and how is that benefiting you?
Connecting different partners through conference meetings for business professionals.