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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Archana B.

Best Platform for Meetings and Team Connectivity

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes collaboration incredibly smooth and reliable. The video and audio quality are consistently great, even with large meetings or remote participants. I like how everything—chat, calls, meetings, and whiteboards—is well integrated in one place, which makes communication effortless. The interface is clean, easy to navigate, and doesn’t require any extra setup or training. It’s a tool that just works when you need it most.
What do you dislike about the product?
There’s very little to dislike, but sometimes the app can use up more system resources, especially during long video calls. Also, integrating with certain third-party tools could be smoother. These are minor issues compared to the overall reliability and experience Zoom provides.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps bridge the communication gap between remote and in-office teams. It makes meetings, brainstorming sessions, and daily check-ins more interactive and productive. Features like screen sharing, breakout rooms, and whiteboards make collaboration easy, while the AI meeting assistant helps save time by summarizing key points. Overall, it improves team coordination, reduces meeting fatigue, and enhances overall work efficiency.


    Ana M.

Keeps Our Remote Team Connected Effortlessly

  • October 21, 2025
  • Review provided by G2

What do you like best about the product?
We've been using Zoom for many years now and it helps our remote company stay connected
What do you dislike about the product?
Sometimes the image enhancement is a bit too much, but otherwise there's nothing to complain about.
What problems is the product solving and how is that benefiting you?
It helps my team stay connected through the week, no matter where we are. It's easy and everyone knows how to use it.


    aishavarya y.

User-Friendly and Reliable, But Can Be Resource-Heavy in Long Meetings

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I like that Zoom Workplace offers a very user-friendly interface and reliable video quality. Meetings are easy to schedule, join, and manage, even for large groups. It’s great for remote collaboration and communication.
What do you dislike about the product?
Sometimes the platform uses a lot of system resources, which can slow down performance during long meetings. Apart from that, it works really well overall.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps solve the problem of communication gaps in remote and hybrid teams. It brings meetings, chat, and collaboration tools together in one platform, making it easier to stay connected and productive from anywhere. It saves time and improves teamwork.


    Melissa C.

Great for Remote Meetings, No Dislikes

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
It is help when meeting with employees that work from home.
What do you dislike about the product?
I do not find anything I dislike about Zoom
What problems is the product solving and how is that benefiting you?
There is not any problems with Zoom It benefits me because I can meet with offsite employees.


    Erik Fernando C.

Unify All Our Communication Tools

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
unify the communication tools
What do you dislike about the product?
more work is needed from AI TO SPEED UP THE WORK
What problems is the product solving and how is that benefiting you?
Combine multiple communication tools (meetings, chat, phone, email) into a single application


    Gayane A.

Unified Collaboration Made Easy, Though a Bit Feature-Heavy

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
I like how Zoom Workplace seamlessly combines meetings, chat, and collaboration tools in one unified platform—it keeps communication effortless and organized.
What do you dislike about the product?
Sometimes it can feel cluttered with too many features, making it harder to find specific tools quickly.
What problems is the product solving and how is that benefiting you?
It solves communication and collaboration gaps by bringing video meetings, messaging, and file sharing into one space, reducing the need for multiple separate apps.


    Brian H.

Ease of use and intuitive functionality are highlights of Zoom Workplace

  • October 20, 2025
  • Review provided by G2

What do you like best about the product?
It's easy to use and the calendar that incorporates my google schedule is so useful.
What do you dislike about the product?
I havent found a negative as of yet so nothing bad about it honestly.
What problems is the product solving and how is that benefiting you?
Zoom Workplace really brings teams together, whether they are in the same office or across the world.


    vedansh A.

“A Complete and Reliable Collaboration Platform for Modern Workplaces

  • October 18, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace offers an excellent all-in-one collaboration experience. The most helpful part is how seamlessly it integrates video meetings, chat, calendar, whiteboard, and project management tools in one platform. The interface is clean, intuitive, and user-friendly, making it easy to organize and join meetings without any technical difficulties. I also appreciate the high-quality audio and video performance, even with low internet bandwidth. The virtual backgrounds, breakout rooms, and AI companion features make remote collaboration engaging and productive. It’s a reliable solution for both small meetings and large-scale webinars, providing great flexibility for hybrid work environments.
What do you dislike about the product?
While Zoom Workplace is highly effective, it can sometimes consume significant system resources, especially during long video meetings or when multiple tools like whiteboard and screen sharing are active simultaneously. The licensing plans can be slightly expensive for smaller teams, and certain advanced features are locked behind higher-tier subscriptions. Additionally, the chat and file-sharing experience could be more tightly integrated to match the smoothness of dedicated communication platforms. Occasional updates also require restarting the application, which can interrupt workflow during a busy day.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has helped solve several challenges related to communication, collaboration, and productivity in a hybrid or remote work environment. It eliminates the need to switch between multiple tools by combining meetings, chat, calendar, and project collaboration in one platform. This integration saves a lot of time and keeps all team members aligned and informed.

The reliable video and audio quality ensure smooth virtual meetings without disruptions, which helps maintain professional communication with clients and colleagues. Features like screen sharing, whiteboard, and AI-powered summaries make brainstorming and documentation easier and faster. Overall, it has improved our team’s coordination, reduced miscommunication, and allowed us to stay connected and productive from anywhere.


    Kirstie P.

Excellent Platform for Seamless Remote Connections

  • October 18, 2025
  • Review provided by G2

What do you like best about the product?
It's a great platform for connecting with customers, clients and interested parties who aren't able to meet in person.
What do you dislike about the product?
Nothing, it's a great tool that I use regularly.
What problems is the product solving and how is that benefiting you?
It saves travelling time and expense, connecting you with global colleagues and stakeholders.


    Asem A.

Smooth Collaboration and Top-Notch Features, But Resource-Heavy at Times

  • October 18, 2025
  • Review provided by G2

What do you like best about the product?
oom Workplace offers a very smooth and reliable experience for meetings and collaboration. The interface is clean and easy to use, and scheduling or joining meetings takes only seconds. I also appreciate the high-quality audio and video, even with lower internet speeds. The screen sharing, breakout rooms, and recording features make teamwork simple and productive. It’s a complete tool for both remote and hybrid work environments.
What do you dislike about the product?
Sometimes the app consumes noticeable system resources, especially when running multiple meetings or sharing screens in HD. Also, integrating some external apps or calendar tools can take extra steps. The pricing for premium plans might be a bit high for small teams. However, overall performance remains excellent compared to most competitors.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps us connect teams across different locations with clear audio and video quality, making meetings more productive and professional. It solves communication gaps and saves time by allowing quick collaboration without the need for physical presence. Features like screen sharing and recording also help document discussions and decisions efficiently.