Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great resource for our church!
What do you like best about the product?
The functionality and how easy it is. Super easy to navigate!
What do you dislike about the product?
The time limits before purchasing zoom for our business. After we purchased there weren't any issues.
What problems is the product solving and how is that benefiting you?
Zoom really helped use to be able to see each other and communicate virtually during the pandemic. We have continued to use it because it has advanced us.
Easy to use and has many valuable integrations!
What do you like best about the product?
I love the fact that Zoom integrates with a variety of other systems and platforms such as Zapier; Google Calendar etc. It makes automation tasks a dream to create.
What do you dislike about the product?
The only thing I don't like is something I swear Zoom used to have as a feature, and that was giving people the ability to join a Zoom meeting on their computer without having to download the application; ie join via browser. I'd love this to come back.
What problems is the product solving and how is that benefiting you?
Lockdowns and isolation would have completely destroyed my business if it wasn't for Zoom. I was able to stay productive and run my business almost as nothing had changed.
My Essential Business Tool
What do you like best about the product?
The facility of gathering a group in an effective way; the break-out rooms, the ability to see participants (including me) at an equal screen size and the facility of setting up and conducting meetings. I use Zoom very, very often and it has transformed my ability to connect easily with clients and save me commuter time.
What do you dislike about the product?
The only thing I'd like to be able to do would be to assign someone else to co-host BEFORE the meeting begins. Other than that, no complaints.
What problems is the product solving and how is that benefiting you?
- Distance; I can connect with people anywhere
- I run leadership training and I can conduct the training and move people easily into break-out rooms, duplicating much of what I can do in person
- Allowing me to do more in a day.
- Provides user-friendly technology. Having used other video platforms, Zoom is by FAR the best!
- I run leadership training and I can conduct the training and move people easily into break-out rooms, duplicating much of what I can do in person
- Allowing me to do more in a day.
- Provides user-friendly technology. Having used other video platforms, Zoom is by FAR the best!
Review for my business and Bible Study group
What do you like best about the product?
I use Zoom for appointment interviews for my Wedding Officiating business and also use it with my Bible Study Group. It really hastaken the place of personal interviews, which require finding a place to interview and also takes less time out of my busy schedule.
What do you dislike about the product?
I can't think of anything I dislike. It works fine.
What problems is the product solving and how is that benefiting you?
Getting together with client quickly. It's easier working and making time with everyone's schedules.
Zoom makes my skin look flawless!!!
What do you like best about the product?
I love that I have options to have others share their screens. Also, options to mute others, or request to unmute. The video quality is great.
What do you dislike about the product?
Sometimes I schedule a meeting, and join early, then it tells my guests that I'm in another meeting. Doesn't happen often, but very frustrating.
What problems is the product solving and how is that benefiting you?
When training people, having them share their screen helps me to teach.
Game Changer for my Law Firm
What do you like best about the product?
I like being able to work remotely and reach my clients who are located across the country. It also allows me more freedom to be with my family and still be able to work.
What do you dislike about the product?
Some of my clients are not tech literate and it is frustrated with explaining how to connect to the audio when on the cell phone. Most clents use a cell phone so this can be very frustrating.
What problems is the product solving and how is that benefiting you?
I first started to use Zoom during the pandemic. It allowed me to continue my law practice and continue my free legal clinics during the pandemic. Now it has become a normal part of my practice and allows more options for my clients.
Zoom has been an incredible business tool - even before the pandemic
What do you like best about the product?
When assisting clients with software features and general support, the ability to have them share their screen (and having that occur seamlessly regardless of the computer/software platforms involved) is a game-changer. Instead of providing verbal instruction and hoping the user understands, they can be guided to the correct screen options and quickly redirected if their gaze/mouse pointer is in altogether the wrong place. This technique also then provides the opportunity to notice whether there are learning disabilities at play (dyslexia, ADHD, etc.) and allows me to modify my instruction accordingly. I was the first person on our team that started using Zoom way back (before the pandemic), and it has at least halved the time it takes to resolve a support issue and to train users on software features.
What do you dislike about the product?
I experience periodic syncing issues on my end related to the different Zoom versions (browser, desktop app, mobile app). If they all offered the same features, this probably wouldn't occur. (Note: I have NOT taken time to look into this, so it's possible there's a solution I'm not aware of).
What problems is the product solving and how is that benefiting you?
As was implied in my first comment, the training and support I now provide our users is hands-down MUCH better than before I started using Zoom and scheduling "share screen" sessions rather than trying to handle everything over the phone. Also, if a user calls for support, I can quickly "on the fly" start a Zoom session and send them an invitation so that we can continue "on session".
It works!
What do you like best about the product?
The best part of Zoom is the ease of use on ALL platforms. Some tools are Windows/Mac only and their support for Linux clients is seriously lacking ... not Zoom!
Another great feature is that it works great with other video conference systems by allowing connections via SIP andH323. With Zoom I know that people will be able to connect.
Another great feature is that it works great with other video conference systems by allowing connections via SIP andH323. With Zoom I know that people will be able to connect.
What do you dislike about the product?
There isn't much that I'd change in terms of the video conference experience except the support for screen annotation in iOS. Beyond that, the admin interface (web page) feels "old" and unpolished but it is useable even if things might not be where I expect them to be.
What problems is the product solving and how is that benefiting you?
I am an environmental scientist and I collaborate with a wide range of people, from colleagues on the other side of the world, to community groups where we are deploying a measurement campaign, to classrooms where my team gets invited to talk to students.
Zoom Sets the Standard
What do you like best about the product?
Zoom is my favorite virtual meeting environment because of its reliability and flexibility.
What do you dislike about the product?
I really can't think of anything I dislike about Zoom. I started years ago using Skype for online meetings ... when Zoom came along I was an early adopter!
What problems is the product solving and how is that benefiting you?
Zoom provides the face-to-face interactions that are so important in my industry.
ZOOM was the blessing in disguise during the COVID pandemic.
What do you like best about the product?
What I like BEST is that ZOOM gives me quick and safe remote access to both learning and teaching. I love the screen share and the chat is helpful for quick surveys.
What do you dislike about the product?
An area of improvement for ZOOM is to figure out a way to create breakout rooms more efficiently. Often, I need to put my students into breakout rooms but I find it too time-consuming.
What problems is the product solving and how is that benefiting you?
ZOOM is helping me with remote teaching and reaching a wider audience. It is also giving me access to webinars for self-improvement and cultivating my own skills.
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