Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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ZOOM was the blessing in disguise during the COVID pandemic.
What do you like best about the product?
What I like BEST is that ZOOM gives me quick and safe remote access to both learning and teaching. I love the screen share and the chat is helpful for quick surveys.
What do you dislike about the product?
An area of improvement for ZOOM is to figure out a way to create breakout rooms more efficiently. Often, I need to put my students into breakout rooms but I find it too time-consuming.
What problems is the product solving and how is that benefiting you?
ZOOM is helping me with remote teaching and reaching a wider audience. It is also giving me access to webinars for self-improvement and cultivating my own skills.
Easy to navigate!
What do you like best about the product?
Zoom is easy to navigate and I'm not tec savvy. The help features are excellent and there are plenty of trainings online for more help. It is popular enough that most people I've worked with know how to use it.
What do you dislike about the product?
I am impressed with the zoom platform however I am a little nervous about the security. I am pleased with the updates that zoom does on a consistant basis. I haven't had any problems.
What problems is the product solving and how is that benefiting you?
Commute time!! It saves so much time. I am able to meet with more clients, prospects, and have meeting and group coaching with more connection being face to face.
It works better that all the others like Teams, Blue Jean,etc.
What do you like best about the product?
Simple enough for even me to use and reliable and glitch free on VERY important calls with customers.
What do you dislike about the product?
nothing it does what I need it to do when I need it.
What problems is the product solving and how is that benefiting you?
Communicating with customers, and colleagues and saving me quite a bit on travel expenses. I would not have been able to relocate without it.
The best option for video conferencing
What do you like best about the product?
I like how intuitive the interface is and how easy it is to use. When I first got zoom, it didn't take me long to keep up to speed on all the features. Video quality is top notch and audio works very well.
What do you dislike about the product?
This may be an invalid criticism but it doesn't seem like you are able to automatically make it so that other guests can share in a meeting. If I have a conference call where there are multiple folks who need share, if I'm the host, I always have to switch to all participants manually as opposed to doing it somewhere in the settings.
What problems is the product solving and how is that benefiting you?
I am a financial advisor. With most of my clients being located around the country, zoom has been INVALUABLE in ensuring I can run my practice to the highest level possible.
User friendly
What do you like best about the product?
Conference calls and communication with office colleagues is more helpful and sharing my screen.
What do you dislike about the product?
Nothing for me as I did not found any thing. So far I am satisfied with zoom.
What problems is the product solving and how is that benefiting you?
It's whiteboard and separate spaces as individual rooms to connect with different peoples and I don't find any issues.
Best of the best for reliable video conferencing
What do you like best about the product?
After using just about every video service out there, Zoom continues to be the most reliable and easiest to use. Screen sharing is better by far than competitors, both easier and with more control over sharing exactly what you want.
What do you dislike about the product?
The 'Webinar' feature is good but could be better. Ultimately, we wanted control over the exact view that everyone would see, with the ability to pin certain speakers on top of a presentation and also record the webinar in the exact same manner. This is possible but proved difficult and the viewers can change their view, which creates issues when they say they're not seeing the correct view. Perhaps this has improved since we last attempted in early 2021.
What problems is the product solving and how is that benefiting you?
With the need for reliable video conferencing, Zoom continues to prove itself as the top platform. We need a platform that provides a consistent, quality experience with solid video and ease of use; Zoom delivers that.
Zoom Supports my Small Business
What do you like best about the product?
I like that there are many features, and I appreciate that it is very reliable structurally. I rarely have trouble with lagging and other issues that arise with other video chat platforms.
What do you dislike about the product?
I think that sometimes, it is difficult to find the "raise hand" function. It would be helpful to have it as a bigger icon and somewhere more intuitive. It takes me a while to raise my hand, and it may be beneficial to have it automatically unraised after I've unmuted for more than a given time.
What problems is the product solving and how is that benefiting you?
Zoom helps us take meetings with people all over the world, any time. It makes scheduling very easy as it integrates with my calendar as well. I like having my own personal meeting room.
It is great!
What do you like best about the product?
I use it just about everyday and it always works great! Never run into any issues. Easy to use and the visuals are always great. I prefer it over teams or google.
What do you dislike about the product?
Sometimes the internet issues are annoying. Overall, I rarely have any other issues so there is not much to dislike. There are also a low number of filters to choose from.
What problems is the product solving and how is that benefiting you?
The main problem would be the lack of transportation for clients and using zoom it makes it so much easier to meet with anyone anywhere and it also saves a lot of time.
Zoom is a necessary part of life now!
What do you like best about the product?
I love Zoom because I am able to join meetings no matter where I am because I can use my phone, tablet or PC. The process is smooth and streamlined at all times.
What do you dislike about the product?
I wish Zoom would do automatic updates every time I open up Zoom rather than me having to ask if there are any updates necessary consistently. This makes Zoom hard to keep up with any bug fixes or the ability to make certain I have the most up-to-date version.
What problems is the product solving and how is that benefiting you?
I am a member of Toastmasters International and the ability to be able to join any club meeting around the world has given me the ability to meet people from around the world that I would not have met otherwise because of the ability to connect.
Zoom Has Kept Us in Business During the Pandemic
What do you like best about the product?
The ease of use, particularly for our less-technical users. And the security features that kept our meetings free from disruptions.
What do you dislike about the product?
Sometimes Zoom was a little slow to react to security issues, but they really got it together as time passed and they adjusted to the huge influx of new users.
What problems is the product solving and how is that benefiting you?
We needed a platform to move our meetings and classes online. We tried Google Meet and Microsoft Teams, but neither worked as well for us as Zoom did.
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