Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Intuitive and balanced
What do you like best about the product?
It's the easiest video conferencing program to master. It's intuitive. Right number of features: not too many, not too few. More intuitive UI than Teams. Though it's not intended for this, we actually use Zoom as a way to make and record videos for publication through other channels.
What do you dislike about the product?
Screen sharing can be a bit clunky. I'm very glad it exists, but it confuses people at first. Also, the "schedule meeting" app in Outlook is impossible. I always schedule from Zoom itself, instead of using the (app? plugin?) in Outlook. The meeting invites are also not so streamlined.
What problems is the product solving and how is that benefiting you?
Zoom is addressing the "webinar gap". We've looked into getting the webinar feature and use that instead of the "meetings" feature. Ultimately, I use Zoom for all sorts of things: ALL business meetings, business webinars, business video-production; personal video calls with international friends; and for years during the pandemic, all church services were held on zoom. When I was a teacher, I also used it for teaching all my online classes. So, it's pretty dang useful.
Simple and Easy!
What do you like best about the product?
The ability to communicate with others outside of my geographical area. For the most part, Zoom is easy/simple to operate and use. Over wifi, we generally do not experience connection issues.
What do you dislike about the product?
That the platform is no longer free to use (especially for meetings with less than 3 people). Not sure how the business model is set up, but it did put a wrench in one of my meetings when I had to stop abruptly to quickly put in my payment info.
What problems is the product solving and how is that benefiting you?
Communication without barriers. Although face-to-face is ideal, it helps to be able to meet digitally with clients overseas. Warm connections are made simple this way.
Zoom Review
What do you like best about the product?
Breakout room features, ability to spotlight multiple members, easy for people to use (intuitive interface), the connectivity to other apps (video and microphone)
What do you dislike about the product?
Limited accessibility as a team using the zoom account and would love the ability to customize broadcast messaging to the different breakout rooms
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of lack of connection in a virtual setting and this benefits me by allowing me to run online learning communities with increased connection
Highly Recommended
What do you like best about the product?
Zoom has been a wonderful tool to supplement my practice. It is user friendly and highly reliable! Clients also intuitively know how to use it. It was seamless to previous software used.
What do you dislike about the product?
The price is on the higher side. It can also be confusing to set-up meeting dates and tedious to be sending them out to individual persons. It also does not clearly highlight if it is compliant to HIPAA rules.
What problems is the product solving and how is that benefiting you?
It has helped me provide telehealth to clients with minimal technological challenges. IT has been more productive and my work has been more efficient. It has made my workday less stressful
Zoom makes connecting with clients and community EASY!
What do you like best about the product?
Almost everyone now knows how to use Zoom, so it's easy to connect and see one another. Being able to have a meeting where you actually see someone is helpful.
What do you dislike about the product?
A few times links haven't worked for some people and they've struggled to connect on time. I don't particularly like the Waiting Room feature but it seems to be important for large groups to assure there are only those invited.
What problems is the product solving and how is that benefiting you?
I believe that security has been strengthened. This makes all attendees feel like their privacy is being protected, which is important. I'm not sure that has increased my business performance, but it does make my clients more comfortable.
Zoom has been a key part of our successful connection.
What do you like best about the product?
Zoom is so user-friendly that the technology takes a back seat and allows us to connect with each other in a natural way. It's the next best thing to face-to-face.
What do you dislike about the product?
I'm not crazy about the green screens. I realize they're useful in some situations, but I think they interfere with genuine connection.
What problems is the product solving and how is that benefiting you?
I teach online art courses. The course material is delivered via pre-recorded video but the Zoom calls allow us to connect & problem-solve in real-time.
It’s a wonderful business and personal way i to connect.
What do you like best about the product?
User Friendly and accessible where ever I am ... Seeing clients and the option to turn off the video, unmute and at the last minute I can create a zoom call on my phone or laptop.
What do you dislike about the product?
Occasional disruption with technology.
Sometimes the sound or image clarity.
I would like to know how to look better on zoom and, the classes I taken have not served me ... It is what it is though ...
Sometimes the sound or image clarity.
I would like to know how to look better on zoom and, the classes I taken have not served me ... It is what it is though ...
What problems is the product solving and how is that benefiting you?
Out of town clients and when I travel ... zoom is there ... recurring meetings and links are fantastic.
I have a basic account and no service is available on the phone.
Will this change in the future ... I have a website with Wix and they offer trenendous phone call back service ...
I have a basic account and no service is available on the phone.
Will this change in the future ... I have a website with Wix and they offer trenendous phone call back service ...
Zoom is essential for my law office.
What do you like best about the product?
It is so easy for me to set up meetings and for clients to log in once invited.
What do you dislike about the product?
If you log in on one computer, if you use another computer you have to log in all over again. It's not a major issue.
What problems is the product solving and how is that benefiting you?
Making it so much easier to meet with clients on their schedule and without having to have them get transportation to my office.
Works Seamlessly
What do you like best about the product?
It just works! I frequently have meetings via Zoom. I have a meeting link that takes the hassle out of scheduling and everything is automated and just works.
What do you dislike about the product?
There's not much to dislike. It just works. A while ago there were privacy concerns, but I don't think that is much of a worry.
What problems is the product solving and how is that benefiting you?
Working remotely can be difficult. Having a good system in place to make it a breeze goes a long way. A meeting link and Zoom take away the hassle of scheduling and make it easy.
Fantastic product and service
What do you like best about the product?
It seamlessly integrates with Google calendar, so creating meetings and sending them out to clients with invites is super simple.
What do you dislike about the product?
I find the plugin for Chrome a little clunky and when recording video of the call, the quality is hit or miss as to how large the file will be.
What problems is the product solving and how is that benefiting you?
It just makes our life pretty easy for meetings and also running online castings and rehearsals.
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