Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
I could not imagine being with my zoom in my day to day online business.
What do you like best about the product?
I like the user friendly aspects of it and the direct communication you can have with clients, teammates and associates. For the price and all the features it has, it puts the competition in the garbage.
What do you dislike about the product?
There is not much that I dislike about it. It has all the features that I need to get my customers and keep my customers.
What problems is the product solving and how is that benefiting you?
It solves the issue of teaching and training multiple clients all at the same time rather than trying to teach and train each one at a time. This frees up my time to concentrate on marketing.
Always good for my student interactions!
What do you like best about the product?
I utilize ZOOM to interact with my students and test them on a regular basis. I have found it to be an excellent tool for communication and evaluation! Highly recommend to everyone.
What do you dislike about the product?
I don't know that there is anything that I absolutely dislike about the product, however I wish I knew about more tools that I could utilize to learn the full functionality of ZOOM.
What problems is the product solving and how is that benefiting you?
ZOOM solves the most simple of problems, and that is connecting those at a distance that still need to be able to communicate. I need to be able to interact with my students and ZOOM accomplishes that for me.
Excellent platform, consistent performance, easy to use
What do you like best about the product?
I love that Zoom is incredibly user-friendly. The learning curve is very gentle so it hardly takes any time to figure it out. I also love that there is a lot of flexibility with Zoom. You can access it from any device. It's easy to share your screen for presentations and there are a few built-in features that are great including polls.
What do you dislike about the product?
The only downside that I have noticed after using Zoom for over 2 years is the issue of feedback. If multiple devices using Zoom are located near each other, it can cause a feedback loop that is high-pitched and very annoying. I think there are workarounds, however.
What problems is the product solving and how is that benefiting you?
Zoom helps create a lot more efficiency and convenience when it comes to meetings. My business has discovered that we can take a lot of our meetings online which is great for parents of young kids, elderly folks that have a hard time driving to night meetings, etc.
Expanding relationships and making meetings more effective
What do you like best about the product?
I can jump into a meeting and solve client problems in minutes.
What do you dislike about the product?
I can't see how zoom appears on client computer while we are in a meeting
Some clients are not tech savvy so it's hard to talk them through steps to change their view.
Some clients are not tech savvy so it's hard to talk them through steps to change their view.
What problems is the product solving and how is that benefiting you?
Reduced business interruption:
Meeting with clients who are on the road makes it possible to continue our work.
Meeting with clients quarantined because of illness.
Meeting with clients who are on the road makes it possible to continue our work.
Meeting with clients quarantined because of illness.
Top Zoom Use
What do you like best about the product?
Easy to use, great plans and options, great customer service.
What do you dislike about the product?
They should open it to more attendees. We have 1239 homes and sometimes one more person in the household wants to sign in.
What problems is the product solving and how is that benefiting you?
We can have our HOA meetings online for many residents that cannot assist in person. It is very beneficial for our community.
Zoom is my favorite platform
What do you like best about the product?
I like the way it interacts with other platforms from YouTube, to Facebook, to be able to record locally or on the cloud and also in a different area. So helpful.
What do you dislike about the product?
It drops sometimes. I am on the call and then I get bounced. It's tricky when the admin isn't always paying attention.
What problems is the product solving and how is that benefiting you?
It has been opening the world to me, what allows you to talk to Australia and Germany at the same time. It's not limited. It works in all international markets.
Excellent communication system for online learning!
What do you like best about the product?
As a teaching aid, it was the user-friendly controls to reign in conversation and other users. Limited server lag, as a student multiple users can be talking at the same time but still have smooth conversations.
What do you dislike about the product?
Multiple issues with login in. It logs users off often. Security is important but not at the cost of efficiency. Unique keys or another method of logging in aside from just an email (as a student).
What problems is the product solving and how is that benefiting you?
Classes can now be recorded and rewatched for a later time. It helps to slow re-watch/slow down the recording to better understand the lessons. Therefore, increasing efficiency.
Works Great For Me!
What do you like best about the product?
Works for me. My clients all learn a lot, the feature they love the most is that it is recorded and they get to watch the meeting at their leisure. They like interacting with each other.
What do you dislike about the product?
Sometimes I struggle to share my screen. It can also become a struggle to allow them to share their screen. It is just embarrassing when everyone has to wait in order for you to allow them to share.
What problems is the product solving and how is that benefiting you?
I have clients from all over the world. The problem Zoom solves is our inability to get together in person, which would be expensive. With Zoom we get the benefit of a face to face interaction without the travel costs.
Just Like That We Were Connected
What do you like best about the product?
Zoom has definitely helped me to connect with clients in a productive way while creating an atmosphere of fun and excitement during our sessions. Zoom offers ways for me to incorporate various tools into my sessions while not becoming a distraction.
What do you dislike about the product?
I dislike the fact that when using the sharing feature you are not able to see the participants and that you have to stop sharing in order to check the box to share your sound. I also dislike the fact that the apps can only be accessed through a link instead of automatically sharing them with participants to join while in the meeting.
What problems is the product solving and how is that benefiting you?
I think the chat feature and the interaction icons are great and create a great way for participants to interact as well as the zoom studio where you can be able to look beautiful and flawless while on camera.
Best Webinar and Meeting Platform.
What do you like best about the product?
I like all the webinar and recording features available. Scheduling an event with automatic reminders and automatic recording is wonderful. I love being able to access reports and recordings whenever I want.
What do you dislike about the product?
Pricing. I think it could be a little more clear and more affordable. Zoom team should discuss a tear system or sliding scale or discount for small organizations.
What problems is the product solving and how is that benefiting you?
Zoom helped me continue my business as a medical education provider when covid first hit. Because of zoom now more folks can gain information and receive continuing education from the comfort of their homes.
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