Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Makes doing business easy!
What do you like best about the product?
Easy log in rand recording capabilities.
What do you dislike about the product?
There's nothing I dislike at the moment.
What problems is the product solving and how is that benefiting you?
I can conduct business from anywhere.
Zoom is great!
What do you like best about the product?
I love the shared screen capability as well as the recording feature. I use Zoom for my business which has been such a great addition to delivering a great service to my clients.
What do you dislike about the product?
That there are times that I don't see people in the waiting room. Also, I have a limited about of space when it comes to saving my recording to the cloud without purchasing more.
What problems is the product solving and how is that benefiting you?
The problem that Zoom is solving is convenience. I can meet clients from the comfort of my phone and I don't need to rent an office. Clients don't need to spend their car and waste time commuting to meet me. Zoom allows me to see more clients in a shorter window and helps clients move on to their next task/meeting without having to block a lot of their time. I am also able to service clients anywhere in the country. Without Zoom and having just in-person, I was limited in the area I could work with people. Now, with Zoom, I can meet with anyone, anywhere.
Great experience every time
What do you like best about the product?
Easy to use on both laptops and phones. Never a connection error, or lagging video and audio.
What do you dislike about the product?
Not much. The experience I have using Zoom has been 99% effective and useful.
What problems is the product solving and how is that benefiting you?
I work from home, and need to able to consistently connect with my clients. Zoom is the most effective tool for this.
Great for coaching business
What do you like best about the product?
Integration with my scheduling app (acuity), webinars, sharing features, and recordings
What do you dislike about the product?
Biggest problems for me are the trouble with my internet connection lol. Not sure zoom can help with that but if you can, great.
What problems is the product solving and how is that benefiting you?
Allowing me very easy way to see and talk to my clients while giving them recordings to watch later
My use of zoom
What do you like best about the product?
Easy to set up and use for my purposes. Participants don't have to be a member of Zoom to sign on.
What do you dislike about the product?
See little downside. Has many features that I don't use or know of, but haven't taken the time to learn if I had a need. Zoom provides educational webinars that I could use but haven't taken the time to do so.
What problems is the product solving and how is that benefiting you?
Generally use Zoom for chatting with friends and sharing discussions of mutual interest. Have not used for direct business needs lately. Several years when I was consulting used Zoom to discuss projects.
Easy to use for our end users
What do you like best about the product?
Very easy to use for end users who aren't very technical. The functioanlity is great and we haven't had technically issues as we have with other systems. Easy to administer.
What do you dislike about the product?
We currently have multiple systems so getting everyone to utilize the same platform has been difficult. We do have people using Teams and Cisco Webex because of client commitments.
What problems is the product solving and how is that benefiting you?
This benefits our work from home and hybrid workers. Makes it easy for us to communicate and collaborate with companies also on Zoom. Additionally Zoom has been cost effective and easy to implement.
Made my life easier
What do you like best about the product?
I love that I can personalize my zoom link as it makes it easier to remember & share. We people having to memorize so many things, the fact that I was able to customize it to something that was easier makes me happy.
What do you dislike about the product?
The only complaint that I have with zoom is that I wish I didn't have to have multiple screens in order to be able to access some other features when I'm presenting
What problems is the product solving and how is that benefiting you?
Zoom is familiar with a lot of people as well so most people know how to navigate using the platform regardless of their age so don't have to be a pro to be able to use it.
My Zoom Experience as a therapist
What do you like best about the product?
The easy flow, straightforward and easy to use.
What do you dislike about the product?
Some people get confused with how to fix their audio. Some people have been unable to connect to their audio which takes away time during the meeting.
What problems is the product solving and how is that benefiting you?
I'm not sure. They have discontinued the free one on one sessions which is frustrating.
Going into lockdown in a strange, new world.
What do you like best about the product?
Zoom has been a very easy platform to use to stay connected to our community partners during the pandemic.
What do you dislike about the product?
Adding the whiteboard has been a huge help so we don't have to rely on other sites to share thoughts. We struggled before this feature was added. When you are screen sharing, you sometimes lose the ability to see the chat or the participants.
What problems is the product solving and how is that benefiting you?
Our nonprofit is very collaborative so staying connected to community members and stakeholders became an issue when we went into lockdown. Whether we are using Zoom as a workshop for a large group or with just a few people in a focus group, we were able to stay on top of what challenges our community members were facing during the lockdown. We continue to use Zoom, even as we transition into more in-person meetings, as a way for everyone to stay connected whether they can be in the meeting in person or virtually.
No Issues for Small Business
What do you like best about the product?
Something that has been really helpful for our business is Zoom's user-friendly interface. We work with farmers who aren't always tech-savvy and the ability for them to join in and participate in a call in one click/tap has been great, especially compared to other meeting applications.
What do you dislike about the product?
Webinar-type meetings are complicated to manage and change settings for.
What problems is the product solving and how is that benefiting you?
Since adopting during the beginning of COVID-19, zoom has continued to make it easier to access clients that are difficult to get into the office, due to the busy schedules of folks in the agriculture field.
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