Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
It is the most user friendly virtual meeting space. The price isn't out of the question either.
What do you like best about the product?
Helpful: it is easy for a novice to navigate the platform. User friendly to join a meeting amd start/schedule a meeting is also easily digestible. The white board option was also a needed addition that allows for a more comprehensive meeting!
What do you dislike about the product?
Where I would like to see improvements is the aesthetics of the platform. The design is too boring and not corporate looking. Would love for it to look fresh and vibrant. This would lead to more creativity in meetings etc. Even the looks of Google Meet or Microsoft Teams isn't as generic looking.
What problems is the product solving and how is that benefiting you?
It helps with the issue of having to travel for meetings. The capability to communicate from afar at anytime has allowed for greater collaboration, amd efficiency.
Good experience for group meetings
What do you like best about the product?
I like that people can come and go as they like to the "room". We have experienced excellent video and audio quality during our past 2 years of usage.
What do you dislike about the product?
For older people there is a slight learning curve at the beginning. We found that someone else physically walking them through was the easiest way to learn the basics.
What problems is the product solving and how is that benefiting you?
People from different states or cities are meeting together "face to face". This is much better than just by phone.
I could not imagine being with my zoom in my day to day online business.
What do you like best about the product?
I like the user friendly aspects of it and the direct communication you can have with clients, teammates and associates. For the price and all the features it has, it puts the competition in the garbage.
What do you dislike about the product?
There is not much that I dislike about it. It has all the features that I need to get my customers and keep my customers.
What problems is the product solving and how is that benefiting you?
It solves the issue of teaching and training multiple clients all at the same time rather than trying to teach and train each one at a time. This frees up my time to concentrate on marketing.
Always good for my student interactions!
What do you like best about the product?
I utilize ZOOM to interact with my students and test them on a regular basis. I have found it to be an excellent tool for communication and evaluation! Highly recommend to everyone.
What do you dislike about the product?
I don't know that there is anything that I absolutely dislike about the product, however I wish I knew about more tools that I could utilize to learn the full functionality of ZOOM.
What problems is the product solving and how is that benefiting you?
ZOOM solves the most simple of problems, and that is connecting those at a distance that still need to be able to communicate. I need to be able to interact with my students and ZOOM accomplishes that for me.
Powerful, Quality and Feature Laden Tool
What do you like best about the product?
Connections within my community all the way across the world. Many built in tools
What do you dislike about the product?
Nothing. The system works for folks on phones pads laptops and desktops.
What problems is the product solving and how is that benefiting you?
Our board is stretched from West to East coasts. Easy to not only talk together but also to screen share and work on detailed plans.
Excellent platform, consistent performance, easy to use
What do you like best about the product?
I love that Zoom is incredibly user-friendly. The learning curve is very gentle so it hardly takes any time to figure it out. I also love that there is a lot of flexibility with Zoom. You can access it from any device. It's easy to share your screen for presentations and there are a few built-in features that are great including polls.
What do you dislike about the product?
The only downside that I have noticed after using Zoom for over 2 years is the issue of feedback. If multiple devices using Zoom are located near each other, it can cause a feedback loop that is high-pitched and very annoying. I think there are workarounds, however.
What problems is the product solving and how is that benefiting you?
Zoom helps create a lot more efficiency and convenience when it comes to meetings. My business has discovered that we can take a lot of our meetings online which is great for parents of young kids, elderly folks that have a hard time driving to night meetings, etc.
Expanding relationships and making meetings more effective
What do you like best about the product?
I can jump into a meeting and solve client problems in minutes.
What do you dislike about the product?
I can't see how zoom appears on client computer while we are in a meeting
Some clients are not tech savvy so it's hard to talk them through steps to change their view.
Some clients are not tech savvy so it's hard to talk them through steps to change their view.
What problems is the product solving and how is that benefiting you?
Reduced business interruption:
Meeting with clients who are on the road makes it possible to continue our work.
Meeting with clients quarantined because of illness.
Meeting with clients who are on the road makes it possible to continue our work.
Meeting with clients quarantined because of illness.
Top Zoom Use
What do you like best about the product?
Easy to use, great plans and options, great customer service.
What do you dislike about the product?
They should open it to more attendees. We have 1239 homes and sometimes one more person in the household wants to sign in.
What problems is the product solving and how is that benefiting you?
We can have our HOA meetings online for many residents that cannot assist in person. It is very beneficial for our community.
Zoom is my favorite platform
What do you like best about the product?
I like the way it interacts with other platforms from YouTube, to Facebook, to be able to record locally or on the cloud and also in a different area. So helpful.
What do you dislike about the product?
It drops sometimes. I am on the call and then I get bounced. It's tricky when the admin isn't always paying attention.
What problems is the product solving and how is that benefiting you?
It has been opening the world to me, what allows you to talk to Australia and Germany at the same time. It's not limited. It works in all international markets.
Excellent communication system for online learning!
What do you like best about the product?
As a teaching aid, it was the user-friendly controls to reign in conversation and other users. Limited server lag, as a student multiple users can be talking at the same time but still have smooth conversations.
What do you dislike about the product?
Multiple issues with login in. It logs users off often. Security is important but not at the cost of efficiency. Unique keys or another method of logging in aside from just an email (as a student).
What problems is the product solving and how is that benefiting you?
Classes can now be recorded and rewatched for a later time. It helps to slow re-watch/slow down the recording to better understand the lessons. Therefore, increasing efficiency.
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