Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
I have had zoom for a few years and have loved the free version.
What do you like best about the product?
Easy to meet with team and clients. I also love how I can pull it up on my phone or laptop. As a traveling business owner, this is clutch at times. I also, like that I can easy have webinars with reminders and calendar invites.
What do you dislike about the product?
I personally dislike how the free version only allows for 45 minutes for 3 or more individuals. For a business owner, that would be you, your client, and your assistant.
What problems is the product solving and how is that benefiting you?
Zoom allows me to connect with clients and team members all over the world with just a few clicks. It also allows me to be reminded of my meetings. I almost forgot the ability to record consultations and coaching sessions is important part of onboarding and customer service. Whether your client needs something to refer back to or you have a client complaint, having everything recorded is amazing.
Effective face to face meetings when you can't meet in person.
What do you like best about the product?
The ability to sit in a room "together" to meet and collaborate is great. Seeing other's faces and body language is important in meetings.
What do you dislike about the product?
That you have to upgrade to pro to meet more than 40 minutes.
What problems is the product solving and how is that benefiting you?
The fact that all of my staff and my customers are at a distance. it brings me much closer to everyone.
Zoom works well across various devices
What do you like best about the product?
I find Zoom to function more consistently and with better quality than most other conferencing software I've tried. I also like being able to stream to a variety of platforms from it.
What do you dislike about the product?
Setup of settings and other navigation are different between the browser site, the computer app, and the phone app. It took me a bit to get used to where to find things on each and I sometimes change which I'm using based on where I know how to find a given feature I need.
What problems is the product solving and how is that benefiting you?
I'm building a business designed to create community both locally and broadly. Zoom allows doing that both in private meetings and in public livestreams (among other ways I haven't used yet but will when I get to that point in my business).
Can't live without Zoom these days!
What do you like best about the product?
Zoom makes business collaboration easy, reliable and secure.
It also provides the best connectivity to family and friends when getting together in person isn't possible for geographic or health reasons.
I love that it can flex to however serious or fun you want to be for the group you're with.
We've simplified our life by canceling a lot of SAAS subscriptions, but we wouldn't dream of dropping Zoom.
It also provides the best connectivity to family and friends when getting together in person isn't possible for geographic or health reasons.
I love that it can flex to however serious or fun you want to be for the group you're with.
We've simplified our life by canceling a lot of SAAS subscriptions, but we wouldn't dream of dropping Zoom.
What do you dislike about the product?
I'd like for some of the "fun" side of Zoom to continue to expand and improve. The interactions are still stiff and the raise and lower hand can be a bit buggy. Those are tiny quibbles though. I love Zoom and use it for work strategy sessions, presentations, and meetings, school group project discussions and presentations, friend and family check-ins, game nights, karaoke nights, guided cooking help/teaching, or coaching small and larger groups in our business. I've also extensively used Google Meet and Cisco Web-X platforms, but Zoom is my favorite go-to when it's MY choice.
What problems is the product solving and how is that benefiting you?
More and more companies and individuals are working remotely and Zoom allows us to stay connected with them visually to maintain positive and credible relationships.
For our coaching business, our clients are all over the world, so meeting via Zoom lets us build trust and rapport through facial and body language that would not be evident in phone or email communiques.
In our volunteer organizations, Zoom kept our clubs from folding when COVID-19 shut down meeting in group settings.
For our coaching business, our clients are all over the world, so meeting via Zoom lets us build trust and rapport through facial and body language that would not be evident in phone or email communiques.
In our volunteer organizations, Zoom kept our clubs from folding when COVID-19 shut down meeting in group settings.
Zoom allowed me to grow my business during the pandemic
What do you like best about the product?
Zoom is easy to use and allows me to reach people all over the world so I can teach my classes and meet with clients.
What do you dislike about the product?
I wish they had a better way to play music through Zoom so the sound was better.
What problems is the product solving and how is that benefiting you?
I can teach online now - face to face. I can even put people into small groups.
Great for older and less computer savvy
What do you like best about the product?
I am an older adult that meets with groups online for book clubs, etc. I am not at all computer savvy but I found Zoom very easy to use, schedule meetings, allows needed time frames, and help if needed.
What do you dislike about the product?
The only thing I dislike is not knowing when my next payment is due for longer time frames. Maybe an email or account button to check that would be helpful.
What problems is the product solving and how is that benefiting you?
Making international contacts easy and reliable is a great help to my needed use.
Zoom is my go-to for online demos
What do you like best about the product?
Zoom is great, because it just works. I can use Google Meet for free, but it just seems like Zoom is more stable and easier for others to use.
What do you dislike about the product?
Screensharing can be difficult for those that I meet with on Zoom. I wish that could be easier somehow. It works fine for me, and if you know what you are doing it's great, but it is hard for those that are not familiar with it.
What problems is the product solving and how is that benefiting you?
I use Zoom to give online demos to prospects and to chat with my remove team.
Zoom works well!
What do you like best about the product?
Zoom enabled our organization to continue to carry on business especially during COVID-19; after restrictions were lifted, Zoom allowed us to carry on business as usual.
What do you dislike about the product?
I haven't had any negative experiences with Zoom. When we first started using Zoom, we realized we had a short 40 minute limit on meetings, but we worked around that by scheduling our meetings for two hours and problem solved.
What problems is the product solving and how is that benefiting you?
Zoom allows our organization to meet in-person and via Zoom is someone is sick or has personal problems that make it impossible for them to attend a meeting in-person.
Very easy platform!
What do you like best about the product?
Zoom is very helpful for our completely remote company. There are a lot of great features that allow for any size group to use the platform seamlessly.
What do you dislike about the product?
There are so many features on Zoom that it's sometimes difficult to find and customize the different features. For example, the ability to have anyone join the zoom without the host is quite buried into the app. I often have to get on a phone call with my employees to explain how to find the different features.
What problems is the product solving and how is that benefiting you?
Zoom is helping our completely remote team work together effectively. I also schedule SO MANY interviews via Zoom, and it's a very easy platform for anyone to use.
Zoom has been very useful when providing our realtors with online classes.
What do you like best about the product?
People are able to take classes virtually and in remote locations. You are still able to interact and connect with others. I like how you can call to join or be on a video call.
The most helpful thing is that you can include more than one admin in every call so that more people can sit in the call and monitor the other users. I like how you can private message others in the chat about certain things if you only need a specific person.
I really like how easy it is to send out the link for Zoom and the receiver only has to click the URL to join. Also, there are no extra steps in getting on the call.
The most helpful thing is that you can include more than one admin in every call so that more people can sit in the call and monitor the other users. I like how you can private message others in the chat about certain things if you only need a specific person.
I really like how easy it is to send out the link for Zoom and the receiver only has to click the URL to join. Also, there are no extra steps in getting on the call.
What do you dislike about the product?
There is not anything that I dislike about Zoom. I really like how you guys allow for breakout rooms as well as a bigger room so that if needed, the users can go and talk in small groups and come back to the big room and share.
What problems is the product solving and how is that benefiting you?
Zoom is allowing us to give an option for virtual learning for those who can't make it in person. Zoom also allows us to get teachers from other parts of Texas to teach the classes that our realtors need. This application allows us to have many admins proctoring the class so that we can make sure everyone is paying attention without having to worry about interrupting the whole class.
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