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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
    0
  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Robin A.

We love using Zoom for our business!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is user-friendly, has the ability to integrate with other applications, uploads recordings right away, and is affordable. We use it specifically for training and it's just seamless!
What do you dislike about the product?
We haven't experienced anything we do not like about Zoom. Sometimes the application will randomly shut done but these things happen. It doesn't change how we feel how Zoom.
What problems is the product solving and how is that benefiting you?
Honestly, we use Zoom for training, events, and meetings. We have members all over the US so it helps us connect with them no matter where they are at...and it saves our members money and ours too!


    William M.

Zoom is an excellent resource that always delivers!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It is user friendly and easy to use- scheduling, invites and execution on meeting day. Recording is also very Simple and easy to do. Great asset for
What do you dislike about the product?
Frankly there are no downsides that I have experienced over the past few years. I formerly used a Microsoft that always seemed to fail
What problems is the product solving and how is that benefiting you?
Collaboration with co workers and also remote meetings and presentations for my organization. It's a huge blessing to have a person from Cambodia and a church in Kansas meet real time with me in FL!


    Bambie H.

Zoom is our Go To Software for Virtual Meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Very user friendly and versatile. People who don't have strong internet connections can connect via phone.
What do you dislike about the product?
Sometimes the pricing of add-ons can be a bit expensive for small nonprofits that don't have larger budgets.
What problems is the product solving and how is that benefiting you?
We are able to connect with more customers and stakeholders and it has saved us on travel costs.


    Reid H.

Easy to use and good performance

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Even non-technical users seem to have no problem using it. Other services I often have to do a lot of hand-holding and tech support to get people up and running.
What do you dislike about the product?
When I first started using Zoom, they made some security updates (requiring a password for the meeting participants) that were rolled out with limited notice and it caused some problems with our user base. But since then, we've not have any significant issues.
What problems is the product solving and how is that benefiting you?
We use it at our church to provide streaming services for members who are not able to be in attendance physically. Also, we use it for convenience for some church meetings during the week.


    Civic & Social Organization

Zoom just works

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
What i like about Zoom is that it is there when you need it. One of the best things about Zoom is its accessibility. It can be used by anyone and it’s easy to join meetings with just a few clicks.
What do you dislike about the product?
Zoom usually just works. I can't think of any downside except some disadvantages of Zoom include it being resource heavy and having minor performance issues. It can also have compatibility issues with certain devices
What problems is the product solving and how is that benefiting you?
Zoom solves the problem of remote communication by providing a platform for video and audio conferencing, collaboration, chat, and webinars. This benefits me by allowing me to communicate with users like you remotely.


    Entertainment

Zoom is invaluable for remote support

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like how easy it is to remote control user systems.
I like how easy it is for users to log in.
I like that we can generate meetings quickly
I like it better than google meet.
What do you dislike about the product?
I can't enter admin credentials in Windows. We need a way to administer machines remotely. Zoom needs to add a hook into user access control. My only complaint is that we can't remotely admin.
What problems is the product solving and how is that benefiting you?
It's helping us solve remote work. We needed to quickly deploy when the pandemic hit. we are much more productive with it. my performance has stayed mosly the same.


    Law Practice

Zoom always works well without random issues

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to set up and simple/straightforward to schedule meetings. Self-help knowledgebase is extensive and I am always able to find the info I am looking for. Video and sound issues are rare or non-existent.
What do you dislike about the product?
I have not found any downside to using Zoom. We have people who aren't sure their Internet connection will be strong enough to connect to a virtual meeting and they have no issues at all - it seems most of the heavy-lifting is done on the Zoom servers.
What problems is the product solving and how is that benefiting you?
Law firms are not always on the cutting edge of technology but the pandemic forced us to embrace virtual technology. Zoom made it easy for attorneys who are not techies to easily participate in virtual meetings.


    Taria Shondell F.

Zoom has helped me to go to the next level with my business.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom helps me to connect with people I may not have come into contact with previously. I am a podcaster and Zoom allows me to feel like my guest is in the same room.
What do you dislike about the product?
Sometimes it seems as if zoom completely forgets my information and I have to login over and over and over again. And it will freeze. That can be extremely frustrating when you have an important Zoom call.
What problems is the product solving and how is that benefiting you?
Seems seems to be adding quite a lot of extra amenities there are things that you couldn't do before that you can do now. I also found I'll talk to Ethan anymore due to being able to use Zoom.


    Carla H.

Experience with Zillow

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, video is more personal ths
What do you dislike about the product?
It took me awhile to understand it
I was not use to using it so it took a bit of a learning curve
I was adverse to using it at first but now i makes my job easier
What problems is the product solving and how is that benefiting you?
Can conduct a more personalized business from anywhere
It makes meetings more personalized I can either join in live or have a photo up while I zoom so it makes it esier


    Mickie L.

Zoom was a business saver during COVID and always performs with excellence!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Their platform development is fantastic! Every few months there are positive, easy-to-use changes that allow for consulting and e-learning creativity. This is what we need to ensure the best experience possible!
What do you dislike about the product?
It's becoming more expensive making it less accessible for small business clients. There's also less user time available for individuals who trying the platform.
What problems is the product solving and how is that benefiting you?
Meeting with clients who usually have to travel great distances. In our rural areas, our clients drive long distances to meet with us. Now they can log in to a meeting in their business and receive all the guidance possible at no cost...that's how we like to serve small businesses!