Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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A superb assistant for the hybrid workplace.
What do you like best about the product?
I love the new AI assistant which is so helpful in taking notes whilst the meeting takes place. It allows me to focus on being present in the meeting knowing that I will get a details (and accurate) summery once the meeting is finished. When you can pay a lot of money for external plugins and apps and Zoom has it built in. I've also used it for Webinars and the auto captions is a huge benefit to ensure accessibility. I also use Teams, which is great for internal use, but Zoom is by far greater when meeting external clients.
What do you dislike about the product?
Having the system automatically update itself without giving you the option is a little annoying, especially when you are running late open up Zoom and it takes 5 mins to update. I get the security concerns to force the update it would just be nice to have the option to pause and then do it after the meeting. I know clients sometimes have issues with screen freeze and camera issues but I haven't and suspect that it's more a local hardware issue rather than Zoom. The interface can feel a little busy and it's annoying when they move buttons on updates etc but these are minor issues.
What problems is the product solving and how is that benefiting you?
Allowing me to keep in touch with clients and it's given me more time for the business in not having to travel to meetings.
Easy to Use
What do you like best about the product?
I like that it's a familiar platform. Everyone knows how to use and log on to Zoom.
What do you dislike about the product?
I hate that you can't be logged in on multiple devices at the same time. For example, I like to be logged in on my phone and laptop.
What problems is the product solving and how is that benefiting you?
Zoom is helping to connect face-to-face with business contacts instead of in-person meetings.
Effective and efficient
What do you like best about the product?
It is a way to have live connection with a group of people with the added benefit of sharing visuals directly to individual screens.
What do you dislike about the product?
It is difficult to maintain the personal connection in virtual meetings. It is difficult to monitor if people are engaging with the meeting when screens are off.
What problems is the product solving and how is that benefiting you?
Travel Cost and time savings for shorter meetings that do not require in-person meetings.
Great for connecting with clients in a personal way
What do you like best about the product?
Screen sharing is the main reason i use zoom
What do you dislike about the product?
I dont particularly love how every time you copy the invite after creating it, you get a lot of extra numbers that are rarely used. should be an extra option
What problems is the product solving and how is that benefiting you?
It's definitely helping me show my clients demos and helping me connect with my colleagues on a more personal level
Extremely easy to use
What do you like best about the product?
Extremely easy to use, short learning curve much easier and much more reliable than all the competitors out there, best conferencing software on the web compared to all the competitors, won my heart during the pandemic
What do you dislike about the product?
Nothing really, everything is working well
What problems is the product solving and how is that benefiting you?
Zoom saved lives on the line when we were able to quickly move recovery group meetings online during the pandemic
Easy and Affordable
What do you like best about the product?
Frees up my schedule. I don't need to travel to make meetings. Pricing is affordable. Much easier to schedule as meetings take less time. Pricing is more affordable.
What do you dislike about the product?
I have no issues at this time, everything works well. Nothing that I can think of. It would be better if it was free :) I can't think of any improvements at this time.
What problems is the product solving and how is that benefiting you?
Regarding the pandemic, we can meet with people and not have them come into the office. I am more productive, less time out of my day, no travel. Yes it most certainly has.
I love Zoom!
What do you like best about the product?
Zoom allows me to meet with my friends, team members, clients, and business prospects. It is so much better than having a phone call, as I am actually able to see the person and communicate so much better. Zoom has really helped my business grow and is a great way for me to connect with so many people. Zoom has the best quality of video than any other program like this out there. I use this for all of my virtual meetings.
What do you dislike about the product?
Living in rural Wisconsin, I sometimes get an unstable connection, but that is not Zoom's fault. But that is the only downside to using a program like this. Everything else about this program is good and helpful to me and my business.
What problems is the product solving and how is that benefiting you?
In the past, I struggled with connecting with my clients, as talking over the phone was the only other option. Using zoom has benefited both me and my clients to be able to communicate more effectively and get so much more work done than I could over a phone call.
Zoom Works Great For Us!
What do you like best about the product?
We use Zoom for our Sunday morning church services, which allows folks unable to attend in person to still be involved in our service. Many of them are technically challenged and yet have found it easy enough to use. We also use it to conduct business meetings, which allows greater flexibility than in the past, when we were always having to meet in person.
What do you dislike about the product?
Sometimes it can be a little choppy if you're in an area with not the best wifi, but that's to be expected. I kinda wish the links to share weren't as hard to decipher/were something easy to remember.
What problems is the product solving and how is that benefiting you?
It helped us navigate COVID as a church - since we couldn't meet in person, it helped us bridge the gap during that period of time - now that this time is mostly over, it helps us to continue to connect with our members who cannot meet in person, as well as be a way for strangers to check us out online first!
It does what I need and it does it well!
What do you like best about the product?
Zoom is easy for everyone to use-- setting up meetings, scheduling meetings, inviting attendees, joining meetings, all of it is very easy and takes very little explanation for anyone to figure out by themselves.
What do you dislike about the product?
Zoom isn't free for everyone all the time. Most of my meetings last just about 1 hour give or take and the free meetings are about 45 minutes. It's quite smart on the side of the company that needs to make money but a little frustrating for someone who runs about 4 meetings a month total.
What problems is the product solving and how is that benefiting you?
People who cannot attend meetings in person are able to listen and interact with the rest of the staff in our meetings which is very helpful and very important to everyone. Having the option of "face to face" meeting helps us maintain some sense of connection we'd otherwise miss when interacting remotely.
Love Zoom Best Thing For My Condominium Meetings!!!!!
What do you like best about the product?
It cuts out the petty chatter during live meetings! It has cut meeting times generally in half.
My Secretaries for the meetings love the ability to record the meeting as do I, it helps to be able to get the minutes correct and not miss something that may be important.
My Secretaries for the meetings love the ability to record the meeting as do I, it helps to be able to get the minutes correct and not miss something that may be important.
What do you dislike about the product?
For me, NOTHING!
My Condo owners, it is they don't have the time to catch up since the last meeting.
It's not a zoom issue but when people don't have internet or equipment that can handle streaming the meeting!
My Condo owners, it is they don't have the time to catch up since the last meeting.
It's not a zoom issue but when people don't have internet or equipment that can handle streaming the meeting!
What problems is the product solving and how is that benefiting you?
Zoom is allowing the ability to meet and discuss issues and ideas without the need to travel and meet and then travel back. The biggest benefit to me is the time savings. I can work until just before the meeting and then jump back into work without the loss of time.
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