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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Andrea W.

The Perfect Platform for Any Meeting Need

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The best thing about Zoom is the simplicity of use. I've watched people who aren't technically skilled pick it up and use it pretty easily. And as a speaker and trainer, I don't like being on a complicated platform where it's difficult to share my screen and I have to worry about the system and hitting the wrong button more than my presentation. I also love that you can schedule meetings in advance, invite people, or jump on and do a Zoom with no pre-planning. I think truly it's in the top 5 of all the tools I use in my business.
What do you dislike about the product?
As far as the platform itself, I cannot think of anything I truly dislike. It would be nice if the webinar had an option that was a little lower in head count for a smaller investment, but that's about it.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually using a quick interface that everyone knows how to use. Absolutely makes meetings more effective than the phone. Also, I've been able to speak and train virtually which has shifted my business in a new direction.


    Sue L.

My business exploded globally using Zoom!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love using the Zoom program. Since I started using it, my business income has tripled. Being an animal communicator & healer I am now able to teach Pet Reiki Training and do readings with clients all around the world. Before Zoom I was working and teaching only in my local area and having to be in person.
What do you dislike about the product?
I like Zoom. I don't have any dislikes about it. I am not a very technical person so cannot tell you how to improve or what options to add. It works for me!
What problems is the product solving and how is that benefiting you?
I am now reaching clients all around the world. I love being able to go on many more global shows (podcasts) and the quality is very professional. My business income has tripled since using Zoom!


    Mental Health Care

Zoom is life!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been extremely helpful to me in my business as a therapist/counselor. I am able to meet with clients in a secure virtual environment. I like that I can select settings to customize my virtual office via Zoom.
What do you dislike about the product?
I do not like that Zoom no longer has the unpaid option for meetings with one other person. The 40-minute limit does not meet my needs. Although I have the paid version, which I feel is too expensive for my needs, I have regular meetings with others that have me to log off and log back in again because the meeting will end before the session is over.
What problems is the product solving and how is that benefiting you?
Zoom helped to solve the problem of not being able to see therapy client's in person. Through the Zoom platform, I was able to maintain continuity of care which is of extreme importance in the therapy field. Through the pandemic, there was an influx of clients that experienced challenges adjusting to new societal changes.


    Usha R.

Great features and easy to use!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Easy to find answers to anything I don't know.
I love the simplicity.
I love the option to record to cloud and share the recording link.
I love that I can have people register to live events directly through zoom.
What do you dislike about the product?
Not the most visually appealing platform.
What problems is the product solving and how is that benefiting you?
It provides me a very easy platform for seeing clients and hosting group events online!


    Cassandra C.

Reliable Virtual Platform for Conferencing, Webinars and Connecting

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
How universal it is. It's also very user friendly for connecting with clients, colleagues and loved ones.
What do you dislike about the product?
Would love to have the direct ability to stream into platforms such as Instagram and Facebook without using a 3rd party app.
What problems is the product solving and how is that benefiting you?
My ability to connect with clients and colleagues. I can provide services and collaborate with team members to evolve our business strategies.


    Bethany K.

Zoom is my go-to for managing client meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's easy to schedule meetings with clients, I like how the meeting can be easily added to your calendar with the zoom link. It's easy to record meetings, and it's great to have the functionality of multiple attendees when needed. The screen share feature is the best.
What do you dislike about the product?
Not much to dislike. I wish it integrated with other calendaring software so that I could use calendly to book meetings and it would spit out a zoom link without me having to do it manually.
What problems is the product solving and how is that benefiting you?
It keeps me connected with my clients and able to keep up a good workflow.


    Adam M.

Simple & easy to use

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
You can create a meeting that others can join with no issues. Being able to schedule a reoccurring meeting, along the lines of being able to set up one off meetings so that way others can join is a great option.
What do you dislike about the product?
The biggest downside would unfortunately have to be cost, it would be great if zoom did nonprofit discounts along with a discount for reoccurring users. That would be the only thing.
What problems is the product solving and how is that benefiting you?
Zoom is able to get people together, it is able to make sure that others are able to join without any issues connecting people face-to-face. Along with being able to collaborate with others easily.


    Janine W.

Great platform

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love the ease of use. I also love the recording feature.
What do you dislike about the product?
No complaints at the moment. Zoom meets my needs.
What problems is the product solving and how is that benefiting you?
Allowing me to communicate virtually with clients.


    Sumpreet W.

Zoom simplified and transformed my business.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
After the pandemic, we needed to find a way to transition our business online. It couldn't have been posssible without a platform like zoom allowing great quality online meetings, I love that I could customize my meetings. All my meetings now are held on zoom.
What do you dislike about the product?
I would say if zoom could bring in the feature of a sceduling link like other apps on the market today where people could pick a time for the meeting based on the availability on our calendar then it would be an even bigger platform for us to use.
What problems is the product solving and how is that benefiting you?
The biggest problem that we had in our consulting business was the need to go in person for our meetings. So that is the biggest problem that zoom has solved for us. Being able to work from anywhere, anytime and hold meetings online.


    Karen D.

Zoom Saves Time & Travel

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom meetings save travel time and give us a chance to attend meetings we normally wouldn't take time to.
What do you dislike about the product?
You can't read people's reactions and chat personally with them as you would in an in-person meeting.
What problems is the product solving and how is that benefiting you?
We started using Zoom during the pandemic. We are a non-profit youth music program. Our board meeting attendance became nearly perfect for each meeting.