Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Loved using zoom for years now
What do you like best about the product?
I like how simple it is to use & the new updates with breakout rooms recently
What do you dislike about the product?
How it always signs me out on my computer it seems
What problems is the product solving and how is that benefiting you?
It's solved the problem with not being able to meet clients face to face during Covid -- but also been a huge plus with sales training country wide & expansion!
excellent in majority of the calls.
What do you like best about the product?
fast and easy access and easily available to majority of poeple, and they dont need to use the computer as it can be used via mobile phones, it is better than microsoft teams
What do you dislike about the product?
nothing in particular, sometimes call quality gets bad especially when many poeple are on zoom so they need to close the videos of themselves for better quality.
What problems is the product solving and how is that benefiting you?
Zoom updates itself and now has better features as compared to 1-2 years ago. The quality of calls is much better. The business performance has increased for sure due to zoom.
I prefer zoom to other options.
What do you like best about the product?
In my experience zoom has the best connectivity. The meetings are stable and do not have gaps in performance.
What do you dislike about the product?
I wish people could connect easier via cell phone. Their wireless connections don't usually support video. Probably not a zoom issue though.
What problems is the product solving and how is that benefiting you?
Zoom makes things more accessible for people with disabilities, it also saves time, i can record interviews and send them to my clients to watch at their own pace.
Best Platform for my business
What do you like best about the product?
Zoom has made it incredibly easy to run my business on the go. I can meet with my clients anywhere as long as I am connected to WIFI. I have used other platforms before and I have had so many issues with integrating my website.
What do you dislike about the product?
I feel Zoom has done a good job of making sure I am aware of all updates ahead of time. They have remained an affordable price for my business over the last three years.
What problems is the product solving and how is that benefiting you?
Zoom is figuring out how to connect business owners with consumers from anywhere in the world. They are helping by providing an incredibly strong connection when it comes to video conferences.
Zoom Saved My Business
What do you like best about the product?
I like how easily I can set up meetings and get the info to my guests. I like the way I can change my background to reflect my values to my clients. I love that I can screen share and allow my clients to screenshare. I like that I can host a meeting and stream it! It's the best thing that has happened in a long time!
What do you dislike about the product?
I guess the only downside is that for some people, with less than ideal internet connections it can get glitchy, but that is becoming less of a problem.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet with my clients at any time we're in front of our computers. I am a freelance website designer and I am able to have clients anywhere in the world because I can not only meet with them to begin the discussion of their website (or graphic) design, I can share my designs with them and get their feedback without having to leave my office. The problem it solves is the time and distance factor that often proved to be difficult in the past. Additionally I am able to train my clients to use the products I sell them in real time while I watch them. That is a huge time saver!
A superb assistant for the hybrid workplace.
What do you like best about the product?
I love the new AI assistant which is so helpful in taking notes whilst the meeting takes place. It allows me to focus on being present in the meeting knowing that I will get a details (and accurate) summery once the meeting is finished. When you can pay a lot of money for external plugins and apps and Zoom has it built in. I've also used it for Webinars and the auto captions is a huge benefit to ensure accessibility. I also use Teams, which is great for internal use, but Zoom is by far greater when meeting external clients.
What do you dislike about the product?
Having the system automatically update itself without giving you the option is a little annoying, especially when you are running late open up Zoom and it takes 5 mins to update. I get the security concerns to force the update it would just be nice to have the option to pause and then do it after the meeting. I know clients sometimes have issues with screen freeze and camera issues but I haven't and suspect that it's more a local hardware issue rather than Zoom. The interface can feel a little busy and it's annoying when they move buttons on updates etc but these are minor issues.
What problems is the product solving and how is that benefiting you?
Allowing me to keep in touch with clients and it's given me more time for the business in not having to travel to meetings.
Most familiar
What do you like best about the product?
Most people know how to use it. I have tried other options but clients ask for Zoom. Easy to set up and integrate with Outlook.
What do you dislike about the product?
Worry about security. Seems to require a lot of bandwidth, so folks get frozen if they aren't on a strong connection.
What problems is the product solving and how is that benefiting you?
Ease of arranging and holding meetings.
Easy to Use
What do you like best about the product?
I like that it's a familiar platform. Everyone knows how to use and log on to Zoom.
What do you dislike about the product?
I hate that you can't be logged in on multiple devices at the same time. For example, I like to be logged in on my phone and laptop.
What problems is the product solving and how is that benefiting you?
Zoom is helping to connect face-to-face with business contacts instead of in-person meetings.
Effective and efficient
What do you like best about the product?
It is a way to have live connection with a group of people with the added benefit of sharing visuals directly to individual screens.
What do you dislike about the product?
It is difficult to maintain the personal connection in virtual meetings. It is difficult to monitor if people are engaging with the meeting when screens are off.
What problems is the product solving and how is that benefiting you?
Travel Cost and time savings for shorter meetings that do not require in-person meetings.
Great for connecting with clients in a personal way
What do you like best about the product?
Screen sharing is the main reason i use zoom
What do you dislike about the product?
I dont particularly love how every time you copy the invite after creating it, you get a lot of extra numbers that are rarely used. should be an extra option
What problems is the product solving and how is that benefiting you?
It's definitely helping me show my clients demos and helping me connect with my colleagues on a more personal level
showing 4,881 - 4,890