Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Great Quality and Ease of Use, but Different Personal vs. Organization Features
What do you like best about the product?
I enjoy using Zoom because it is straightforward and easy to use. The video and audio quality are noticeably better compared to other services, and I can connect with more people since Zoom is so widely used.
What do you dislike about the product?
The main issue I have with Zoom is the distinction between personal and organizational features, particularly when it comes to administrator settings. This difference can be frustrating at times.
What problems is the product solving and how is that benefiting you?
Zoom is solving how to make meetings accessible to employees of my organization easier if it’s a whole group. It is also helping to consult with multiple people at once to solve a problem or collaborate.
Easy to Use, Could be More Accessible for Everyone
What do you like best about the product?
Has many options for different meeting types, such as company meetings or more interactive small groups. It is really easy to adapt for everyone.
What do you dislike about the product?
I really believe it should be more accessible for everyone. This version nearly requires everyone to buy premium one since it has more time restrictions for free meetings.
What problems is the product solving and how is that benefiting you?
I think it increases the efficiency of meetings, workshops or trainings since it can be very adaptive to the context. It is easy to take notes during a meeting, share them with the others, organize meeting settings, and react to people with the features.
Intuitive and Feature-Rich, but Bug Fixes Can Be Tricky
What do you like best about the product?
Has all the features you need, it's intuitive and easy to use.
What do you dislike about the product?
When bugs occur, which is rarely, it's not too easy to solve.
What problems is the product solving and how is that benefiting you?
It allows me to hold meetings and provides meeting summaries.
User-Friendly Interface and Great Video Quality, but Pricey
What do you like best about the product?
I like how easy Zoom workplace is to use. The platform is very user-friendly and has a clean easy to navigate interface. Video quality is great as well.
What do you dislike about the product?
I dislike the price of zoom workplace. I feel it could be a little cheaper.
What problems is the product solving and how is that benefiting you?
Zoom Workplace allows me to meet with tenants virtually to perform interviews which saves time and also conduct house showings.
Great for Collaboration, but Initial Setup Can Be Tedious
What do you like best about the product?
I use zoom on a very regular basis for connecting with the folks of my organization. The best features of zoom is obviously how we can integrate it with other softwares. Collaborate together and also, in call messaging and marker are two of the best things.
What do you dislike about the product?
Nothing as such, I believe the initial verification for opening the first zoom call is a tedious process and also I have to be careful about my microphone getting muted and unmuted at times.
What problems is the product solving and how is that benefiting you?
I use zoom for all the official collaborations that we have with US folks and also with some foreign customers. Due to a mutual understanding, we prefer zoom over other alternatives
Reliable and Easy-to-Use Zoom, but Interface Needs Improvement
What do you like best about the product?
Zoom is very stable and reliable for workspace meetings, easy to use, can be shared internal and external
What do you dislike about the product?
The interface can be more visually pleasing
What problems is the product solving and how is that benefiting you?
Cross region collaborations
Adorable meetings software
What do you like best about the product?
Best meetings software easy to use also liked it many features which can be used in my working place well, Also can attend multiple meetings
What do you dislike about the product?
its customer support except that there is nothing dislikes in it
What problems is the product solving and how is that benefiting you?
it is the best meeting software where our team can all schedule meetings which benefits a lot earlier its meetings overload causes problems but now its too good
Seamless Integration and User-Friendly Video Features Make Daily Use a Breeze
What do you like best about the product?
easier for meeting, many software applications are designed with ease of implementation in mind, allowing for straightforward deployment and management, easy and very helpful customer service, I use this daily with no problem, it has a very good video features that I love, By connecting a marketing automation platform (e.g., HubSpot) with a CRM (e.g., Salesforce), leads can be automatically routed to sales once they reach a specific score. This integration ensures sales teams receive enriched data, such as job titles and engagement history, for more effective outreach
What do you dislike about the product?
I don't have any complains i am very pleased with the priduct
What problems is the product solving and how is that benefiting you?
Zoom Workplace's AI Companion helps track billable hours, improving customer interactions and providing a more focused attention to clients.
Easy Meeting Access and Fun Backgrounds, but Frustrating Time Limits and Connectivity Issues
What do you like best about the product?
It's simple to join meetings and share links with other users. Applying background effects, including animations and blur, is also straightforward.
What do you dislike about the product?
There is a time limit, and even when I have a high-speed broadband connection, I sometimes can't use video and audio at the same time.
What problems is the product solving and how is that benefiting you?
I am able to share my screen and conduct remote training sessions with ease. The audio remains clear even when I am sharing my screen, which is a big advantage. This has been really helpful in training new trainees.
Zoom Workplace: Efficient and Reliable for All Meeting Needs
What do you like best about the product?
Zoom Workplace I Absolutely Love, It is great for group and personal meetings, Its very efficient in a high volume work environment.
What do you dislike about the product?
I Don't dislike anything about Zoom Workplace, nor do i have anything negative to say.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is improving engagement, boosting efficiency, and simplifying workflows through features like AI-powered meeting summaries, integrated chat and video, and cross-platform accessibility.
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