Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is great for video conferencing and conducting live presentations!
What do you like best about the product?
Zoom allows me to connect easily with my prospects! There's no need for a "new" person to have to go through a download & install process before connecting. This is a huge time saver as well as a technical support relief!
What do you dislike about the product?
I dislike not being able to record as a participant without getting the host's permission. It could be better by removing this requirement or by submitting a request prior to the session.
What problems is the product solving and how is that benefiting you?
Zoom solves meeting & scheduling issues by allowing people to jump on face to face and communicate, without the need to drive across town or go to a physical place.
Zoom for Coaching
What do you like best about the product?
The most helpful is the ease of use. The ability to screen record. The ability to use audio only and transcribe
What do you dislike about the product?
The limited storage capacity. I wish there was more storage capacity with the pro version. I would like some webinar features as well, without the up sell
What problems is the product solving and how is that benefiting you?
Ability to connect with anyone in the world
Zoomed In and loving it
What do you like best about the product?
I like the flexibility and freedom Zoom gives me. Before, I could only serve clients within a certain area unless I was willing to drive for hours or spend money flying. Zoom has allowed me to do business whether I'm at home or on the road and, with families who live thousands of miles away
What do you dislike about the product?
I haven't found anything I dislike about Zoom just yet. Zoom has been a game changer for my business since we sold out to using it. Without it, we may not have survived the pandemic
What problems is the product solving and how is that benefiting you?
I work in the financial services world and pre-pandemic I met with my clients face to face which changed when the world locked down. Zoom allowed me to not only continue working my business but to expand my reach.
Removes any excuses about not being able to work together.
What do you like best about the product?
Zoom is very easy to use. I love that I can schedule different meetings in advance and they each have their own codes.
What do you dislike about the product?
I had a couple of times where my meetings started late because I was unable to log in on two different devices. Given the nature of my presentation, I have to show more than one angle. I now try to log in much earlier to set up the cameras in case there are issues.
What problems is the product solving and how is that benefiting you?
As much as I love technology and enjoy working from home, I am a people person. I enjoy being able to schedule meetings with colleagues. It takes phone calls to the next level.
Streamer Who Uses Zoom Frequently
What do you like best about the product?
It's simple to login and share with others who may not be familiar with the software.
What do you dislike about the product?
I dislike that there isn't any stream key to use for Twitch or YouTube. If this function was in the software it would make things far easier for me when producing a stream. I'd probably use it for other content creation as well then.
What problems is the product solving and how is that benefiting you?
It allows me to have multiple people in a stream which has been huge for me. My business is far easier to run thanks to Zoom.
Zoom - A Great Webinar platform
What do you like best about the product?
Zoom is a great webinar tool. It has a simple design and user experience which makes it's not only easy to understand from the user experience, but more so from the back-end. Everything is laid out in a way that is much easier to understand than most other platforms.
What do you dislike about the product?
While Zoom provides everything you need to run an effective webinar, it is lacking some of those extra perks. I'm not sure exactly what would be missing, but I'm sure a quick comparison between other platforms will highlight that. That said, it's more of a nice to have.
What problems is the product solving and how is that benefiting you?
It is very easy to set up webinars from the back end and connect to our marketing automation platform Marketo. This allows for a perfect sync. Between Zoom, MAP, and Salesforce, we capture everything we need.
Zoom is an easy way of connecting the community to educate, equip, and empower!
What do you like best about the product?
Zoom is extremely is an easy-to-use platform for anyone needing to connect a community of people in different locations and Time Zones. The system is safe and stable.
What do you dislike about the product?
One challenge we have with Zoom is being able to connect to multiple social media platforms to increase our reach. We are able to go Live on Facebook but not other social media.
What problems is the product solving and how is that benefiting you?
The business problem we face is reaching people in different countries and Zoom solves this problem because we can record the webinar and send it to those who are unable to attend.
makes remote work possible
What do you like best about the product?
being able to see who I am talking to and being able to share content during a meeting
What do you dislike about the product?
not having all features available for all paid accounts. Such as co-hosts. When sharing screen, system should automatically deactivate virtual backgrounds and automatically turn back on when sharing stopped. virtual backgrounds can interfere with shared screen content when the chromakey color is on the shared content.
What problems is the product solving and how is that benefiting you?
face to face contact with ability to share screens is fantastic however some users are not techie. Need simpler host or participant tools to request control of anothers device.
Zoom Is A Gamechanger For Productivity
What do you like best about the product?
We have a remote team and clients based around the world, so Zoom allows us to interface with everyone seamlessly. The presenting features help us to win new business and convey our needs to the team easily as well.
What do you dislike about the product?
We've tried several other solutions like Google Meet and Microsoft Teams, but Zoom is the clear winner in this category. The only caveat is that clients must install the platform on their device in order to attend meetings.
What problems is the product solving and how is that benefiting you?
Zoom is bridging our virtual team together, so we can accomplish more faster. The video features allow us to present to our prospects and clients and have been a great way of winning business.
Back To The Future and More!
What do you like best about the product?
Anytime I can collapse time and distance to achieve a business objective or simply connect with a colleague or family member using Zoom is one of the benefits of Zoom Technology that I appreciate.
What do you dislike about the product?
Sometimes my situations require using different devices and platforms for my Zoom sessions. Whether I'm using an iPhone, iPad or Windows Laptop, I notice nuances in functionality or features that require different settings for audio, bluetooth, wireless mics, and integrated webcams. Ideally, it would be nice to be standard across all devices to create a true "plug and play" usage of Zoom.
What problems is the product solving and how is that benefiting you?
Zoom has broadened my reach to customers in countries across the globe that I wouldn't have had otherwise. Being able to have recordings is a definite benefit for "re-use" and quality improvement.
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