Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom with no time limit is great!
What do you like best about the product?
I like the integration of the sharing feature to show the current screens on your PC/Mac. I like being able to show the people attending the zoom in real-time to help with projects and getting documents to be view.
What do you dislike about the product?
The time limits when people contact us and it runs out at the most inopportune time.
What problems is the product solving and how is that benefiting you?
Meeting virtually is easier with Zoom and is easy accesibile. The emailing of the appointments makes it easy to immediately invite attendees.
What would we do without Zoom?
What do you like best about the product?
Zoom is so easy to use and set up meetings. It easily integrates with our other platforms.
What do you dislike about the product?
The only complaint is the ease of use across users while setting up meetings for others (but this is my knit-picking)
What problems is the product solving and how is that benefiting you?
REMOTE work!! We are able to operate internationally thanks to Zoom
Zoom is easy, pretty reliable with a lot of functions
What do you like best about the product?
I like that you can schedule different meetings, there are options for screen sharing and there's a chat box. You can save the chat box too which is good for notes and networking.
What do you dislike about the product?
It sometimes crashes even if I have wifi. I'm not sure if that's an issue with my computer or with Zoom. I also wish it recorded videos in better quality, it's blurry.
What problems is the product solving and how is that benefiting you?
I get to train clients online so I am able to train more clients and not have to spend time driving. Also great for networking, I can meet a lot of people without leaving my house. Zoom rooms are nice too!
User Friendly App Makes Teaching Easy
What do you like best about the product?
I like that the quality of audio and video allows me to focus on my content and the student. The app is flexible in that I can play a video or use a whiteboard to show details.
What do you dislike about the product?
The whiteboard app is a bit clunky and does not scroll, so I have to use an external app for that; also, annotating can be a little cumbersome when I want to scroll down a pdf.
What problems is the product solving and how is that benefiting you?
The ability to meet remotely has given me a wider reach, removing geographic barriers, and has saved me time, allowing me to take on more clients. Since it is also easy for my clients, little time is wasted on technical issues.
Great product. Simple to use yet robust in features
What do you like best about the product?
Ease of which you can jump on a meeting and get connected in a meeting. Literally takes about 10 seconds to connect when using a desktop version of the app. We use Zoom each week for online Bible study in our church and it's super easy to use.
What do you dislike about the product?
We've noticed that elderly users have difficulties getting audio and video to work properly when they use a tablet or a phone. I realize that part of that is the user, but I wish that troubleshooting could be easier for the elderly. Perhaps a troubleshooting wizard in the app??
What problems is the product solving and how is that benefiting you?
Since Covid 19, we meet online on Wednesday nights for Bible study rather than in person. Zoom helps us connect digitally and stay connected spiritually when otherwise we might not be able to do so.
Zoom simply works the best. It's the easiest to use and very reliable.
What do you like best about the product?
Remote control of screens that are shared by participants. It makes Training and Troubleshooting very easy.
What do you dislike about the product?
The banner that shows on the participant's screens that only the participant can see and not the host. It blocks a large part of the participant's screen making it difficult to get things done. It is difficult to tell the participant how to minimize it when the host can't see it.
What problems is the product solving and how is that benefiting you?
I do remote training and IT troubleshooting for a number of different people. This has made the process of getting both of these things accomplished. With a quick call and zoom meeting I can do these things from my office and not have to travel to the customer's site.
Tool for connection and growth
What do you like best about the product?
Ability to connect with people all over the country simply - regardless of tech savvy
What do you dislike about the product?
The ability to switch host access mid zoom meeting is complicated and sometimes doesn't work
What problems is the product solving and how is that benefiting you?
Reaching clients in other locations. Ability to meet with multiple people at one time - creates more time freedom
Zoom Serves Multiple Functions For My Online Business
What do you like best about the product?
The most helpful feature of zoom is and the fact I can save the videos and transcripts to my local computer. I also love the reporting so I can see when participants drop off.
What do you dislike about the product?
Sometimes the video quality isn't as great as I would like. I have high speed internet so my video typically looks ok but if the participant's video looks horrible. I really wish I could record participants video in a separate file.
What problems is the product solving and how is that benefiting you?
Zoom solves my client meetings, my virtual employee participation as well as video recording for my online programs. Zoom helps with the documentation process with it's reporting to my clients. If they are missing sessions, I can use the reports from zoom to show whether they showed up to their scheduled meeting or not. This has helped tremendously.
must have for small online businesses
What do you like best about the product?
I like that everyone I work with trusts Zoom and is happy to use the platform. Other services are hit/miss if the client is OK using, but Zoom has great features and all our clients feel good using it
What do you dislike about the product?
screen share while video & recording takes a lot of PC processing power, and sometimes my internet connection cannot support it. I wish it would work as well when I have lower amount of connection
What problems is the product solving and how is that benefiting you?
Zoom allows my business to connect with my clients in a personal matter; with COVID changing the way we interact with our clients, Zoom allows us to connect and has helped out business.
A Perfect Solution
What do you like best about the product?
Most helpful features include the ability to host longer meetings and private chat.
What do you dislike about the product?
The scheduling process is a little clunky, and sharing video playback is wonky at best.
What problems is the product solving and how is that benefiting you?
Since Covid began, I've hosted well in excess of 100 meetings, sometimes for work, sometimes just to catch up with my family.
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