Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Easy to Use and Great for Finding People
What do you like best about the product?
Easy to use, easy to find ppl, a lot of contacts also use Zoom
What do you dislike about the product?
sometimes I lose connection, or it freezes and cuts in and out
What problems is the product solving and how is that benefiting you?
I notice updates, and connections are getting better.
Reliable Videoconferencing, Seamless Integration
What do you like best about the product?
I use Zoom Workplace primarily for professional communication and collaboration. What I like most about Zoom Workplace is its reliability and ease of use for video conferencing. The platform consistently provides stable video and audio quality, even when participants are joining from different locations or networks. Another standout aspect is the screen sharing and collaboration tools. Being able to instantly share my screen, annotate documents, or use the virtual whiteboard makes teamwork much smoother. I also appreciate the integration with other tools like Google Calendar, Outlook, and Slack, which makes scheduling, reminding, and joining meetings seamless. The platform allows me to connect with colleagues, clients, or collaborations from anywhere in the world, eliminating the need for physical presence. Additionally, screen sharing, virtual whiteboards, and breakout rooms make it easy to brainstorm, review work, and collaborate in real-time. Integration with calendars and automated meeting reminders helps me stay organized and reduce missed meetings. Whether it's a small team call or a large webinar, Zoom handles different group sizes efficiently. Recording meetings lets me revisit discussions, capture important decisions, or share with absent participants. I can quickly show my work, annotate documents, or brainstorm with my team in real-time, which speeds up decision-making. Meetings are automatically synced with my schedule, so I never miss a call, and joining is just one click away. Combining chat, video, and file sharing in one platform reduces the need to switch between multiple apps, keeping my workflow smooth and efficient. The initial setup of Zoom Workplace was very easy for me and my team; we just had to download the app, create accounts, and link it to our calendars, which only took a few minutes.
What do you dislike about the product?
I sometimes face occasional connectivity issues; video or audio can lag, especially when participants have weaker internet connections. I also feel meeting fatigue from back-to-back meetings since the platform doesn’t have built-in tools to manage or suggest breaks. Some advanced features, like longer group meetings or certain collaboration tools, are only available on paid plans.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for professional communication and collaboration, solving issues like remote connectivity, teamwork, and meeting organization. It handles various group sizes and integrates with calendar apps, ensuring seamless communication with reliable video and audio quality.
All-In-One Tool For Seamless Team Communication
What do you like best about the product?
What i like about Zoom Workplace is how it brings meetings,chat and collaboration into one simple space,it makes staying connected with teammates feel effortless even when working remotely.
What do you dislike about the product?
What i dislike about Zoom Workplace is that it can sometimes feel overwhelming with too many notifications and features,which makes it a bit distracting when i just want a simple,focused meeting.
What problems is the product solving and how is that benefiting you?
It solves the problem of scattered communication by bringing meetings,chat and collaboration into one place.It benefit me by saving time,improving coordination and making remote work smoother and more efficient.
Real-Time Collaboration Made Easy with Zoom
What do you like best about the product?
One of the best things to me about Zoom is collaboration in real time with multiple individuals at a time.
What do you dislike about the product?
To me there is not any downsides of Zoom.
What problems is the product solving and how is that benefiting you?
Zoom workspace is helping bridge the gap in communication among business and client to business relations.
An effective way to collaborate remotely with Zoom Workplace
What do you like best about the product?
As a freelancer working remotely, it's a collaborative and convenient way for me to attend online meetings and webinars. It makes easier to connect with my colleagues.
What do you dislike about the product?
For me, its video distortion sometimes create a bad experience in front of my colleagues. When I turn off the video , than it works well for me.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has a lot of features making it a great choice for remote workers to connect and share their ideas. Its whiteboard features, Google Calendar support to mark down the meetings, and AI subtitles makes it easier to work without hassle.
Clean UI, Accessible Ease, But Some Glitches
What do you like best about the product?
I love how Zoom Workplace is used for attending online seminars, meetings, and classes, and even just talking with friends. The user interface is very clean and easy to access, making it simple for anyone to use. I also find the touch response and effects on it very good. As someone in the IT sector, I appreciate the clean usage of the canvas. It's really convenient that Zoom Workplace is widely recognized across the globe, making it easy for anyone to access.
What do you dislike about the product?
Zoom Workplace has some glitches and sometimes the call ends by itself. It doesn't run on mobile data sometimes, and there are video issues. Also, screen sharing lags sometimes.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace because it's easy to access, widely recognized, and helps with video conferencing for education and jobs.
Straightforward Meetings, Needs Chat Improvement
What do you like best about the product?
I like that Zoom Workplace is a really straightforward video conferencing software. I appreciate that it helps us meet and share our screens easily, which is really useful for meetings across multiple locations. The initial setup was also easy, which I found to be a plus.
What do you dislike about the product?
When you screenshare it's really hard to see the chat. I wish there was a more easily visible chat feed while screensharing.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps us meet across multiple locations and share our screens easily.
AI Features Shine, But Needs Improvement
What do you like best about the product?
I like how when joining a meeting late, I can ask the AI what has been discussed so far, which is really helpful. I also appreciate the unified central hub that Zoom Workplace provides. The initial setup is excellent, making it easy to get started.
What do you dislike about the product?
The AI companion sometimes struggles with the intricacies of technical discussions. Improving it could be excellent.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for meetings and lectures, which solves my academic and business needs. I like the AI feature that summarizes past discussions when I join late and the unified central hub.
Reliable, All-In-One Communication Solution
What do you like best about the product?
I like how Zoom Workplace brings meeting, chat, and collaboration tools into one platform, making communication easier for remote and hybrid teams. The reliable video quality and simple integration really make daily work smoother. I appreciate its reliability and ease of use, as meetings are smooth, the video quality is stable, and everything is simple to schedule and join. It just works without drama. The ease of use especially makes scheduling and joining effortless, saving time and improving team productivity. The initial setup was quite easy and handy.
What do you dislike about the product?
Nothing i overall like the product and it helps a lot
What problems is the product solving and how is that benefiting you?
Zoom Workplace brings meeting, chat, and collaboration tools in one place, solving scattered communications, reducing app switching, and making communication easier for remote and hybrid teams with reliable video quality and simple integration.
User-Friendly Phone/IVR System with Great Connection
What do you like best about the product?
Phone/IVR system is user-friendly
Good connection
Also easier to contact colleagues.
Good connection
Also easier to contact colleagues.
What do you dislike about the product?
The app needs improvement.
Hard to navigate in.
Hard to navigate in.
What problems is the product solving and how is that benefiting you?
B2C solution for sales for CS related activities. Love the sms feature.
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