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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Md Meherab H.

Effortless Collaboration with Zoom Workplace

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
I have been using Zoom Workplace for the last two years, and it's a good place to collaborate. I like that I can have meetings anytime with any team, which helps me with virtual meetings without having to move physically. The screen sharing feature is great for showing presentations to my team easily, and I also like that I can change the host during meetings.
What do you dislike about the product?
I feel that there could be more control over who can share screens.
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace is great for collaboration, allowing meetings anytime, any team, without physical movement. Screen sharing makes presentations easy for my team.


    Nataporn C.

Saves Time by Unifying Meetings, Docs, and Chat—AI Companion Is a Huge Plus

  • January 27, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace solves app fatigue and saves time by consolidating meetings, docs, and team chat into one unified platform, powered by an AI Companion that automatically handles your meeting notes and task summaries.
What do you dislike about the product?
Zoom Workplace can feel overwhelming and resource-heavy because its all-in-one design clutters the interface and slows down computers, while its AI Companion sometimes provides inaccurate summaries or raises privacy concerns.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves app fatigue and saves time by consolidating meetings, docs, and team chat into one unified platform, powered by an AI Companion that automatically handles your meeting notes and task summaries.


    Letitia H.

All My Meetings, Recordings, Docs & Whiteboards in One Place

  • January 26, 2026
  • Review provided by G2

What do you like best about the product?
I love that I can find all my meetings in one place, along with my recordings, documents, whiteboards and all my work in the same place
What do you dislike about the product?
so far I believe it's great, I don't really find anything to dislike
What problems is the product solving and how is that benefiting you?
It helps me by keeping all my work communication in one place, so I spend less time switching between tools and more time actually getting things done.


    Carl Russel M.

Game-Changer for Virtual Meetings

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
What I like about Zoom Workplace is that it's very easy to understand and use, especially when compared to MS Teams or Google Meet. Unlike those platforms, Zoom Workplace allows holding a meeting with a large number of participants beyond just 50. This limit is quite impressive based on our experience. Additionally, presenting without showing the presenter's view is a feature I find very helpful as a presenter.
What do you dislike about the product?
I think it can improve more with a feature that alerts with a sound whenever we have a meeting, like an alarm clock saying, 'Hey, there's a meeting.' Something like that, that will just snooze from time to time.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect instantly while working remotely, facilitating communication and planning to achieve team goals. It helps to connect with people even if they are far away.


    Austen G.

Works Great for Connecting with Coworkers and Friends

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
Connecting with work people and friends it’s solid
What do you dislike about the product?
Nothing honestly it works great it withs good
What problems is the product solving and how is that benefiting you?
Connecting with work people and friends


    Ganesh G.

Zoom Workplace: Ideal for Large Classrooms, But Pricey

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I really like Zoom Workplace for its ability to handle longer duration calls with better audio and video quality compared to Google Meet. It scales efficiently to support multiple users, even for large classes with more than ninety or a hundred participants. The control over chat messages is pretty comprehensive, allowing for public, private, and broadcast messaging, which is important for managing group interactions. Plus, it’s great that I can use Zoom Workplace on any device, be it an iPad, Android, iPhone, or desktop, without worrying about losing quality or control.
What do you dislike about the product?
It's good for small teams, but it gets a little bit costly for bigger team sizes. There's also room for improvement in the browser-based environment, where the quality, degree of controls, and stability feel a little bit flaky compared to the desktop apps.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for teaching sessions with large classes over 90 students. It supports longer calls, offers better audio and video quality than alternatives, and scales well for over 100 participants.


    Lanette V.

Clear Calls Even with Basic Speakers and Mic

  • January 22, 2026
  • Review provided by G2

What do you like best about the product?
I don't have the best speakers or mic but never have an issue on calls with others hearing me. I would mostly get invites and click right into the meeting and was a little nervous about setting up my own meeting for others to join. It is very easy and straightforward. Not complicated at all and was quick to do. It has now become a norm and is easier and more efficient than a phone call. Screen share is a necessity with meetings and so easy to switch users sharing screens.
What do you dislike about the product?
I haven't had any issues yet. We use it weekly and sometimes daily. It's like picking up a phone now.
What problems is the product solving and how is that benefiting you?
Collaborations are quick and easy to get everyone together without commuting and the ability to share notes and ideas in real time vs emails or trying to explain a visual over the phone. It's as effective as a personal meeting but with so much more convenience for everyone's busy day.


    banty m.

Zoom Workplace Makes Online Learning Easy with One-Click Meetings and Clear Audio

  • January 21, 2026
  • Review provided by G2

What do you like best about the product?
What I like best about Zoom Workplace is that it is very easy to use. I can join meetings with just one click. The video and sound quality are good, so I can understand my teachers clearly. It helps me attend online classes from home. I also like that I can chat, share screen, and record classes. Zoom makes online learning simple and comfortable for students like me.
What do you dislike about the product?
What I dislike about Zoom Workplace is that sometimes the network problem creates disturbance in class. The video or sound may stop in between. If internet is slow, it becomes difficult to understand the lesson. Also, long meetings can make me feel tired. Sometimes the free version has time limits, which is also a problem.
What problems is the product solving and how is that benefiting you?
Zoom Workplace is solving the problem of distance. Even if teachers and students are in different places, we can still attend classes online. It helps when schools are closed or when we cannot go outside. Because of Zoom, I can continue my studies from home without missing classes. It also saves travel time and makes learning easier and more comfortable for me.


    Santhi Kumari K.

One App to Rule the Office

  • January 21, 2026
  • Review provided by G2

What do you like best about the product?
Zoom Workplace has combined many tools into one app.
The AI Companion has summarized my meetings perfectly.
The high-quality video has made my professional calls better.
I have saved a lot of time by using the built-in calendar.
Team collaboration has become much easier with shared docs.
What do you dislike about the product?
The new interface has confused some of my team members.
The software has used too much memory on my old computer.
I have struggled to find a real person in customer support.
The free plan has limited my meetings to 40 minutes.
What problems is the product solving and how is that benefiting you?
Zoom Workplace has solved the problem of scattered files.
My team has communicated more clearly in one app.
The AI Companion has saved me hours of note-taking.
I have coordinated my office days much better now.
We have reduced our company costs by using one platform.


    Muzammil Sharief D.

Reliable All-in-One Collaboration Platform That Boosts Productivity

  • January 20, 2026
  • Review provided by G2

What do you like best about the product?
Zoom workplace stands out for its video quality and audio quality.
What do you dislike about the product?
The interface feels a little crowded, and advanced features like participant limit is unlocked on paid plans only.
What problems is the product solving and how is that benefiting you?
Zoom brings together video, audio, and text-based communication in one place, which helps avoid the hassle of relying on separate platforms for each of these. I benefit from it by not having to switch apps often, which increases my productivity.