Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Easy, Intuitive, No-brainer
What do you like best about the product?
Zoom is intuitive for even the most computer illiterate. The location of icons is consistent across meetings and webinars, making it easy to teach novices how to navigate. And it works almost glitch-free.
What do you dislike about the product?
Opening a PowerPoint deck full screen makes it very hard to see everyone, and impossible to monitor the chat...it takes over everything. Also, the mobile application is very awkward.
What problems is the product solving and how is that benefiting you?
I work with several different nonprofit organizations across the country. Board members come from different places and different experiences with technology. With Zoom I can bring them all together, take notes with them watching, share screen, share documents they can edit, and do it without having to use my time and their money for me to travel to them. In many ways, Zoom is often better than in-person, especially when I put participants into breakout rooms.
A very customer friendly website for professors
What do you like best about the product?
Zoom is a great site that has helped professors a lot, particularly during and after the pandemics. It was easy to learn and manage. For the students, it is also a great site since classes can be recorded and the whiteboard can be saved at the end of a class session and both the recording and the saved whiteboard pages can be forwarded to the students later on, so in case a student could not make it to class for a given reason, he/she can have access to the material that was covered.
What do you dislike about the product?
I do not have anything to comment about that I do not like about Zoom.
What problems is the product solving and how is that benefiting you?
As explained in the first question, it is a very customer-friendly site, easy to learn and operate and since the sessions can be recorded and the whiteboard pages can be saved at the end of a class, everybody can be benefitted.
Used it forever before Covid
What do you like best about the product?
It's a household name and most people know
How to use it. Cloud Recording and sharing
How to use it. Cloud Recording and sharing
What do you dislike about the product?
It can have tech glitches at times. I also don't like that it lacks some of the more premium streaming features in other platforms.
- bringing people on screen, branding elements, etc
- bringing people on screen, branding elements, etc
What problems is the product solving and how is that benefiting you?
Virtual meetings. It makes it a breeze
Zoom Is A Great Way To Stay Connected Even While Staying Home
What do you like best about the product?
Zoom has been a business and personal lifesaver during the pandemic. Staying connected while staying home, both with my business colleagues, customers and even family and friends has kept me productive and sane. I'll continue to use Zoom even as the pandemic wans. I very much like the way I can control how much of me I want to share - sometimes you just don't want audio or video on during a meeting. The screen sharing feature is great and I really love the new whiteboard feature, too. I attend several Zoom meetings every day - and not having to plan in travel time (or costs) is a huge boost to my productivity and bottom line.
What do you dislike about the product?
I'm not the biggest fan of the mobile app. It works just fine but the screen real estate is a little too crowded for me. And, the set of functionality is reduced. It's great in a pinch like impromptu meetings while out and about. But, I do tend to stick with the desktop app as my primary access point.
What problems is the product solving and how is that benefiting you?
Zoom expands our ability to meet and communicate with people without getting on a plane, reserving a conference room, or driving to an office or meeting place. The savings in time and money is enormous.
Zoom is a great app to use for meetings online! very easy to use and operate!
What do you like best about the product?
It is very simple to create a meeting, send it out and begin presenting. Compared to other apps like this they are not as user-friendly as Zoom is! The pricing for this app is second to none, it is a very reasonable price for what we are using it for. when you are needing support they respond at a decent rate and are always there to help you with your problems. I have not had many problems using it, more than less it's been just trying new things and them walking me through each step as they can.
What do you dislike about the product?
I will be honest, there is not much I dislike about Zoom. It has checked all the boxes for me and I will not change them, it is easy to use and getting support is very simple. the only thing I would have to say is that just having other users sign up could have been a little easier for me, it was a struggle at first but once I was helped out it was easy to figure out from then on and then teaching the users was easy as well.
What problems is the product solving and how is that benefiting you?
They are helping me solve business during covid when we were not able to meet in person, offering this service for free was a life changer for me! Our business has increased and we are seeing it go up more and more with the use of Zoom, we sell equipment and when we were dealing with covid it was easy to show our customers products and go through quotes with them easily.
Zoom is hands down the best
What do you like best about the product?
I love the chat feature and that we are able to be in several meetings at once. The breakout rooms are perfect when teaching classes and needing to pull someone to the side.
What do you dislike about the product?
There are some audio issues that seem to be consistently happening. When sharing the screen and audio I get a lot of lag and delay for other viewing what I'm sharing
What problems is the product solving and how is that benefiting you?
Zoom is solving communication problems. I am able to use the chat feature throughout the day with my coworkers and also host meetings when needed. Great benefit to have
The most crucial platform for the smooth running of virtual meetings and webinars
What do you like best about the product?
It's reliable. It completes a recording without having to press the record button. You have an excellent record of yuur event to share at a later date. Other competitor platforms are glitchy.
What do you dislike about the product?
At times, I'm unable to access my own meeting as host when a partner platform has arranged my meeting on my behalf. It should be a no-brainer to be able to access my account when I'm logged in at all times.
What problems is the product solving and how is that benefiting you?
Having to meet people in person all around the world. Being able to speak to clients in the 4 corners of the globe. Yes, it's time saving. It means I can have back to back meetings without moving from my desk.
Zoom significantly enhanced the way we do business.
What do you like best about the product?
I like the ease in which my customers can connect with my computer so I can show them the benefits of our custom sinks visually. This is a huge upgrade in our customer service and overall appeal to our prospective customers.
What do you dislike about the product?
From my perspective, the only negative is that the emails I send to my customers to connect on Zoom often go to their junkmail.
What problems is the product solving and how is that benefiting you?
My website is very large and somewhat difficult to navigate. By sharing my screen with potential customers I am able to navigate quickly to the appropriate pages and photos. This has significantly cut down the time I must spend with clients on the phone. The feedback we have garnered from customers indicates they feel this has been a huge upgrade.
VP, Finance and Operations
What do you like best about the product?
I love that Zoom is easy to use regardless of the type of device you are using. It was designed to accommodate in-experienced users and function well enough to serve business needs. I also love the filter features and the image enhancement options.
What do you dislike about the product?
There isn't anything I dislike about Zoom.
What problems is the product solving and how is that benefiting you?
Zoom enabled our business to transition to electronic meetings literally within minutes the first day of stay-at-home orders in 2020. We had some non-technical users and because of Zoom's user-friendly platform we were able to get them up to speed and functional remote. I didn't expect it to be that easy!
Hybrid Workforce!
What do you like best about the product?
Zoom is by far the best video conferencing product on the market. I've used them all, and Zoom the easiest product for employees to use. Zoom can integrate with so many other softwares (slack, gmail, etc), easy to use in conference rooms, easy to schedule on gcal, etc.
Zoom just makes sense. As a workplace manager, the future of work is hybrid working. Zoom makes employees feel as if they are in the room.
Zoom just makes sense. As a workplace manager, the future of work is hybrid working. Zoom makes employees feel as if they are in the room.
What do you dislike about the product?
The only feedback I have is that you cannot upload specific file types in the chat.
What problems is the product solving and how is that benefiting you?
Again, the world of hybrid working has change the office. Zoom solves problems that go beyond work itself, but helping keep culture alive for office that remain working remotely now.
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