Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is Zoomtastic!
What do you like best about the product?
Zoom is very intuitive and easy to use. I find the prompts as you set up meetings and webinars helpful.
What do you dislike about the product?
Very little to dislike. Everything always works perfectly.
What problems is the product solving and how is that benefiting you?
Zoom always seems to be in tune to upgrades, reviewing what they offer and new aspects to make the experience better and more productive. Participation from our members has increased.
Zoom for the WIN!
What do you like best about the product?
Zoom has been so helpful with offsite meetings, allowing everyone to be part when we can't meet in-person.
What do you dislike about the product?
The password protection was sometimes a bit cumbersome but easily rectified.
What problems is the product solving and how is that benefiting you?
Zoom has allowed us to keep working when we can't be in person! And we have found that we can do quite a bit more with our organization because of Zoom! We have more opportunities to schedule meetings without worrying about employees' availability to come into the office. We can meet anywhere and anytime.
Exceptional product that allows us to effectively work on the digital front
What do you like best about the product?
How easy it is to collaborate with teammates, I also love that it integrates with HubSpot & Outlook.
What do you dislike about the product?
Sometimes it makes my browser I am sharing painfully slow...
What problems is the product solving and how is that benefiting you?
It is solving the problem of being a global company with employees and contacts around the world. It allows us to collaborate and progress our work and our companies while sitting all around the world. It is far superior to slack as a video sharing/conference calling platform. This is the reason our company uses slack, but then Zoom for important meetings and calls
Zoom Is My “Go-To”
What do you like best about the product?
Zoom Pro account is easy to use and it's incredibly easy for those unfamiliar with the platform to get started.
What do you dislike about the product?
I love everything about Zoom. I've been using this platform for years and the updates keep getting better.
What problems is the product solving and how is that benefiting you?
I've been using zoom as a remote community events organizer for about 4 years. It solves my question on how to bring people together in easy and efficient ways.
Powerful option for online classes and meetings
What do you like best about the product?
I enjoy the breakout room options and the ability to share screens. I also like the option to record meetings and to toggle between speaker view and all participants.
What do you dislike about the product?
I wish it didn't take so long to convert the video recording after the meeting ends. I also wish there were a way to automatically send meeting recordings to participants after the meeting ends.
What problems is the product solving and how is that benefiting you?
Being able to teach classes to more students who live further away. Allowing for the convenience of meetings without having to meet in person. Also, the recordings allow people who missed a class to go back and watch it later.
Straight forward user experience
What do you like best about the product?
Helps me connect with my clients and build relationships. I appreciate the ease of use and ability to quickly set up meetings. It would be helpful if there was a way to fully integrate into Outlook without having to copy/paste invite info.
What do you dislike about the product?
Integrations with other software to improve efficiency in setting up meetings or presenting the log-in info with less "clutter." I end up deleting almost all of the meeting log-in information because it's not pertinent if there's no password required.
What problems is the product solving and how is that benefiting you?
It helps me connect with clients without having to be in person. Zoom allows me to have face-to-face interaction and provides me with a reliable platform to work.
Reliable and consistent service
What do you like best about the product?
All audio and video functions work consistently well, rarely experience lags or drop offs even with poor internet connections. User interface is intuitive and simple to navigate. Recording function is excellent and I like the option of video or audio only.
What do you dislike about the product?
Not much to dislike, but if I'm being really picky the video background fidelity is lower than I'd prefer. The Zoom links for recurring meetings seem to give my teammates problems when joining the meeting sometimes, as if the link generated is incorrect.
What problems is the product solving and how is that benefiting you?
Like everyone, Covid has forced business people into remote communications instead of face-to-face. Zoom has enabled me to create stronger personal relationships with clients that would be far more challenging via email or phone. As a consultant, building trust is critical, and zoom has been a virtual blessing to assist my efforts.
Zoom is cost effective and great!
What do you like best about the product?
Price, ease of use and support. We love it!
What do you dislike about the product?
Nothing at all. Everything works great, it's affordable and service is great.
What problems is the product solving and how is that benefiting you?
Virtualized programming for distant and medically compromsied customers.
Zoom is a must have tool
What do you like best about the product?
Zoom is helpful because it allows flexibility for meetings. I appreciate that we can log on anywhere anytime. This lets everyone stay on the same page more frequently.
What do you dislike about the product?
Zoom tends to freeze alot. Sometimes you can still hear people but other times you can't. I don't think this is Zoom but perhaps having a better internet connection.
What problems is the product solving and how is that benefiting you?
Allows us to connect anywhere. It's hard at times to get all team members together. We are more productive because we can collaborate more. People stay on target a lot more.
Zoom rocks our business
What do you like best about the product?
Zoom has been the most stable platform we've used. We have clients from around the world on every type of computer setup and everyone has been able to join calls without trouble. It's intuitive, easy to operate, and easy enough that my grandmother can access the platform. However simple it is, the tools are powerful and encourage collaboration across the user base.
What do you dislike about the product?
I think the hard part about zoom is the waiting time. There are times we start a meeting, the host is waiting, and the platform is waiting to let someone into the meeting. It takes 2-4 minutes at times. We know that we are all waiting to be let in as we are texting/slacking each other trying to figure out what's going on.
What problems is the product solving and how is that benefiting you?
We like to meet our clients face to face. It's helps to solve basic communication barriers. The platform encourages communication behind the scenes so we can do a private check in during challening meetings.
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