Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Lynda's Review
What do you like best about the product?
It's a great way to conduct meetings. I use it for Toastmaster meetings, executive committee meetings, travel sales meetings, coaching and training.
What do you dislike about the product?
Some people don't have great internet so there could be a lag in what they're saying and what I hear, or their screen freezes.
What problems is the product solving and how is that benefiting you?
It saves so much time and money. I don't have to drive to meetings and can attend conferences online.
Reliable business tool with diverse options
What do you like best about the product?
I like live transcripts and the functionality of breakout rooms. I love how webinars work. I like the chat function and recording capabilities. Screen sharing is intuitive. Like virtual background capabilities. Like waiting room function and practice webinar function.
What do you dislike about the product?
I don't like that you can't do breakout rooms in webinars, the chat function can get unwieldy. I wish you offered more training on how to master zoom events and webinars with hands on examples. Best practices etc.
What problems is the product solving and how is that benefiting you?
Connectivity to others. I am fully remote and use Zoom for everything. I meet with clients on it, help host events on it, and get to build better relationships because of it.
Zoom saved my business during Covid
What do you like best about the product?
How easy it is to use. The fact that clients are very comfortable with it. I have enjoyed using the polling features and the breakout groups, and I have had very little technical problems using zoom with client presentations as large as 50+ participants in a regular interactive session.
What do you dislike about the product?
Not much. It really has met my needs for my virtual presentation business.
What problems is the product solving and how is that benefiting you?
My business has changed forever due to zoom making it very easy to bring my services right to people's living rooms. My wine event business has taken off thanks to zoom introducing virtual presentations to the world. I prefer using zoom to any of the other systems.
Zoom is my go to for video conferencing
What do you like best about the product?
Engagement features such as whiteboards, polls, and breakout rooms. Plus the filters are so much fun. As a teacher, engagement is so important and more so when teaching virtually.
What do you dislike about the product?
Initially, security issues. But Zoom quickly fixed that. Now, I can't think of anything not to like. I started way back when with Skype, then Google Meet, found Zoom, ❤️ also used Webex, and recently had to useTeams. Zoom beats them all, hands down! IMHO
What problems is the product solving and how is that benefiting you?
Whiteboards and polls are ready to use and great for engagement. Zoom was the first to implement breakout rooms and they are a must for personalizing the learning experience. The integration with calendars and co-host functionality makes teamwork seamless.
Very happy with Zoom
What do you like best about the product?
Using Zoom is very simple and most people are familiar with it. Easy to access through either mobile, browser or the Zoom app access. The software updates are also easy to use, and screen sharing makes reviewing some information so helpful. Much easier than trying to explain the concept over a phone call.
What do you dislike about the product?
Too many technical options can make it very confusing. I had to amend my contract recently and tried calling Zoom support for assistance and they were useless. After several phone calls, I eventually found out that you can arrange a private virtual meeting with a Zoom representative. I was so annoyed that this was offered initially.
What problems is the product solving and how is that benefiting you?
Makes contacting clients very easy if they are not comfortable with in-person contact. You can operate a very productive day with several meetings. The screen share option is probably one of the best options to review the website
Easy, smooth and useful tool
What do you like best about the product?
I like being able to schedule meetings in advance. Also zoom rooms are a great feature with large groups.
What do you dislike about the product?
Technical difficulties. It seems when someone has a hard connection, and they are the presenter that really shows.
What problems is the product solving and how is that benefiting you?
Interviewing people across the US and world. It helps us to connect to top tier candidates.
Great for meetings
What do you like best about the product?
I like that I am able to connect with people from more than my area. I have met more people on Zoom than in person.
What do you dislike about the product?
Does not often connect right away. I am sometimes left waiting for a whe trying to join a meeting and sometimes get
Error messages.
Error messages.
What problems is the product solving and how is that benefiting you?
I have connected with people that I would have not been able to meet during Covid times.
Data processor
What do you like best about the product?
How easy it is to log in and how it allows me to preview how I look before turning on the camera. I like how I can adjust the settings and filters too. It's very easy and simple to use.
What do you dislike about the product?
How i can't share screen movies sometimes. The share screen settings sometimes don't work well with my laptop. I can share screen some things but not a movie playing on my screen to show others.
What problems is the product solving and how is that benefiting you?
They are constantly saying that they will update the whiteboard features and business features more. They give a good discount on using Zoom for business work. Yes it's increased my activity.
Easy To Use with Regular Improvements
What do you like best about the product?
Zoom is easy to set up and use. I've used it personally and professionally with seasoned computer users and beginners. It is easy to learn and easy to teach others how to use.
What do you dislike about the product?
Sometimes Zoom can be too aggressive with its marketing and promotions. I'm constantly being asked to upgrade even when I have the plan that works best for me. I'd like them to be more strategic in how frequently they invite me to upgrade or add a new service.
What problems is the product solving and how is that benefiting you?
Zoom is providing a way for teams to work remotely saving time and travel. We served a large geographic area. Before using Zoom, staff spent a significant amount of time traveling to the weekly and monthly meeting locations. Zoom saved in travel time and costs.
I use zoom weekly for bible study sessions, and as a teacher it has been so helpful and convenient.
What do you like best about the product?
What I enjoy most about zoom is were able to do shared screens. I am also able to do polls regarding lessons and encourage participation on games.
What do you dislike about the product?
There is nothing I dislike about zoom at this moment.
What problems is the product solving and how is that benefiting you?
It has benefited me in the sense of them allowing multiple viewers to join with a code.
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