Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is a must have tool
What do you like best about the product?
Zoom is helpful because it allows flexibility for meetings. I appreciate that we can log on anywhere anytime. This lets everyone stay on the same page more frequently.
What do you dislike about the product?
Zoom tends to freeze alot. Sometimes you can still hear people but other times you can't. I don't think this is Zoom but perhaps having a better internet connection.
What problems is the product solving and how is that benefiting you?
Allows us to connect anywhere. It's hard at times to get all team members together. We are more productive because we can collaborate more. People stay on target a lot more.
Zoom rocks our business
What do you like best about the product?
Zoom has been the most stable platform we've used. We have clients from around the world on every type of computer setup and everyone has been able to join calls without trouble. It's intuitive, easy to operate, and easy enough that my grandmother can access the platform. However simple it is, the tools are powerful and encourage collaboration across the user base.
What do you dislike about the product?
I think the hard part about zoom is the waiting time. There are times we start a meeting, the host is waiting, and the platform is waiting to let someone into the meeting. It takes 2-4 minutes at times. We know that we are all waiting to be let in as we are texting/slacking each other trying to figure out what's going on.
What problems is the product solving and how is that benefiting you?
We like to meet our clients face to face. It's helps to solve basic communication barriers. The platform encourages communication behind the scenes so we can do a private check in during challening meetings.
Connecting Over the Miles
What do you like best about the product?
I have a small spiritual direction practice that involves meeting with clients once a month for about an hour each time. Before the COVID-19 pandemic, I only met with clients in person. About a year after the start of the pandemic, I received a request from someone in another city who wanted to schedule spiritual direction with me. I was not sure how well I would be able to connect with someone using Zoom, but I offered to try. It turned out that our one-on-one Zoom meetings were just as effective as my in-person sessions with other clients had been.
What do you dislike about the product?
At the close of my in-person spiritual direction sessions, I typically hold hands with my client and pray for them. With Zoom sessions, I still end with prayer, but I miss the simple touch of holding hands.
What problems is the product solving and how is that benefiting you?
During the height of the pandemic, I would not have been able to continue offering spiritual direction without using Zoom. I also discovered that a group of spiritual directors I knew from our years in training had changed their monthly peer supervision sessions from in-person to Zoom meetings. That allowed me to return to peer supervision with the spiritual directors I knew who lived in another state. I have now registered for peer supervision via Zoom through Spiritual Directors Internations. None of these connections would have been possible without Zoom.
Easy, cost effective method of hosting meetings
What do you like best about the product?
Zoom was very easy to setup. Free to include others. Lots of great features. Compatible with many devices.
What do you dislike about the product?
sound delay makes certain things difficult.
What problems is the product solving and how is that benefiting you?
Especially during covid, Zoom provided a cost-effective way to host meetings and other events. It allowed us to keep in touch with others while keeping everyone safe. Outside of covid, zoom provides us with a way to make events accessible to those with mobility issues and gives us options during winter months.
Zoom helps me grow my professional business and keep in touch with family across the globe.
What do you like best about the product?
Zoom helps provide personal face to face interaction to increase my sales and communicate with my family.
What do you dislike about the product?
It would be helpful to be able to have more than one zoom room open across devices to two different addresses.
What problems is the product solving and how is that benefiting you?
Zoom allows me to meet and train new agents personally face to face.
Best Video Calling service for meetings
What do you like best about the product?
Easy to setup and use, it's very intuitive.
What do you dislike about the product?
I don't like that it logs me out when it updates, which it does pretty often.
What problems is the product solving and how is that benefiting you?
It makes it easier for us to communicate with our various partners across the country
Excellent meeting functionality
What do you like best about the product?
Ability to mute all participants. Often people take a phone call and forget to mute
What do you dislike about the product?
Limited functionality on smart phone. Inability to save survey questions
What problems is the product solving and how is that benefiting you?
I have been using zoom for a number of years. Duing the pandemic we used it exclusively to conduct business meeting and member training
User Friendly Communication
What do you like best about the product?
Easy to navigate and self explanatory, its also a breeze to walk others through using. Using thing like polls and mute/unmute, hand raising are all made simple.
What do you dislike about the product?
For a while it was on a setting that auto-raised hand and unmuted, which was distracting, but easy to fix by turning it off in the settings. Maybe don't have this turn on automatically but let the user choose if they wish to use the feature.
What problems is the product solving and how is that benefiting you?
Communicating across states/time zones is a breeze and the share screen option is great for helping someone use any computer ap or function they're not used to.
Zoom is easy and efficient
What do you like best about the product?
I'm not very technical but I can use Zoom. Having access to the platform has enabled me to expand my business while not reducing the care or quality of the service I'm providing.
What do you dislike about the product?
Scheduled meetings don't always appear on sign in but if I close the app and sign back in or click the meeting in my calendar instead of from within Zoom, I'm good to go.
What problems is the product solving and how is that benefiting you?
I'm a counselor. Zoom allows me to meet with people no matter where they may be located. It allows the group to be made up of people from different parts of the world and it encourages strong bonds between the group members even if they aren't close geographically.
Really excellent service
What do you like best about the product?
I've found zoom to be an extremely useful service that works well. The ability to quickly set up and edit meetings on the fly has been deeply helpful for me. I've really appreciated the ability to connect via phone audio when computer audio hasn't worked.
What do you dislike about the product?
I found that the service, while it works well, has some issues. The primary one is zoom's inability to adequately handle slow web connections. Ideally zoom would have a feature that could get throttle the video connection and enhance the audio connection, though often both slow down, with the video the most slowed down.
What problems is the product solving and how is that benefiting you?
Zoom has helped me to be able to speak with people with a range of different devices and locations. The ability to speak with people who are on different systems and to share my screen has helped a great deal.
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