Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Great platform
What do you like best about the product?
Zoom makes it easy to share screens whether it is a window or a full screen. And while sharing you can still see other participants.
What do you dislike about the product?
Some controls are hidden sometimes and they are different depending on which version of the software the host uses. It can get confusing sometimes.
What problems is the product solving and how is that benefiting you?
Zoom allows virtual meetings that I used to have to spend hundreds of dollars to do in person.
A Great way to communicate with Clients and peers alike
What do you like best about the product?
I love being able to see my clients in person. Before communication was only over the phone or email. SKYPE was cumbersome and hard to use. Zoom has notched up the experience by making it accessible to all and easy to use interface.
What do you dislike about the product?
Too much Zoom. There is always someone hosting an online masterclass it seems these days and hard to keep focus. I suppose it's good problem to have. It would be helpful to be able to delete a chat in the chat box. I've accidentally sent a chat that was meant for a private chat and went to the group.
What problems is the product solving and how is that benefiting you?
Before it was difficult to get clients to meet over video chat. Now with Zoom, it's super easy and people are also used to the idea of meeting this way now. As a destination wedding photographer, I rarely meet with clients in person. It used to always be over the phone, email or, SKYPE. SKYPE was very hard to use and not intuitive as Zoon. Zoom makes it easy for people to download and just use the app or interface on your computer! Now when I mention chatting over video conference via Zoom, I almost always get a YES! I LOVE being bale to "meet" my potential clients "in person" and they get a glimpst me as well.
Excellent Video Conferencing Solution
What do you like best about the product?
Zoom is very feature-rich, receives frequent updates, is easy to use, supported across all platforms including the ability to phone in, and the recording feature makes for a great way to document training sessions for future use.
What do you dislike about the product?
There isn't really anything to dislike from my experience. When we first started using zoom there was some concern about the security provided but that was quickly addressed in an update.
What problems is the product solving and how is that benefiting you?
We started using zoom as a way to meet when we were unable to be physically present during the onset of the pandemic. Since then we have come to find it extremely helpful in our day to day operations and it has helped to keep people who work in different physical locations to collaborate in more meaningful ways.
Fantastic application
What do you like best about the product?
I enjoy how easy it is to access the chat room. I also enjoy recording podcast sessions utilizing the zoom app. Easy to retrieve audio and video files. One link is all I need.
What do you dislike about the product?
I don't like that we cannot modify how videos look in the recording. It looks bland. An app like streamyard make the video chat room more lively and appealing with more colors and more tools.
What problems is the product solving and how is that benefiting you?
I'm not sure how zoom is helping me solve the problems. I haven't seen any updates or upgrades in zoom. Hopefully I can make my videos more interesting with more new tools from zoom.
Zoom is still the place to be heading into 2023
What do you like best about the product?
For my work I meet with people in all kinds of online meeting rooms and I find zoom to be the most intuitive and user-friendly. I can see users comfort is greater than with Teams or Slack.
What do you dislike about the product?
I wish it would have a user assistance section where new users could just click and have a "practice" zoom with someone at zoom. That person could help them get the hang out it.
What problems is the product solving and how is that benefiting you?
Zoom allows me to work with people all over the country and feel connected. The video option is great for accountability but I also like you can hop on via telephone if necessary.
Super convenient and easy to use!
What do you like best about the product?
I like that I'm able to scare my screen when needed to clients. It's also pretty straight forward and easy to use. It's an added plus that I can require a password to sign into the meeting giving extra security.
What do you dislike about the product?
I don't like that the application needs to be downloaded in order for someone to use it. It would be so much easier if there was a way of logging in without the app.
What problems is the product solving and how is that benefiting you?
I actually didn't know there were any problems that needed to be solved. I personally thought that everything was good to go. No problems on my end so far. Works fine!
Versatile, Reliable and Essential Zoom
What do you like best about the product?
My favorite features of Zoom are the ability to easily share and view a screen with a group, and being able to easily record a video of the meeting. The interface is much easer to use than other meeting programs like Google.
What do you dislike about the product?
Sometimes it lags for some of the participants, making it difficult to communicate. This doesn't happen often, however. Perhaps Zoom could offer a low-resolution option or lower bandwidth option to address this. (Maybe they already do?)
What problems is the product solving and how is that benefiting you?
Because of Zoom, I can easily have meetings from my home office that I once had to complete in person. This has made it possible for me to be much more productive.
Great tool for communicating remotely with clients or friends & family
What do you like best about the product?
Very easy to use, video quality and reliability is great. Being able to break out into separate rooms for discussions is a very underutilized feature along with being able to annotate on screen.
What do you dislike about the product?
When you are in a live Zoom session you can not change your settings. For example, if in settings you have not enabled co-hosts, or co-hosts to share their screen, you can not make that change during the live session easily. It would be great for a pop up to appear that states "You have not enabled co-hosting, would you like to enable now?"
What problems is the product solving and how is that benefiting you?
Remote trainings to all of our offices in several locations. We use Zoom to quickly communicate when it is beneficial that we can see each others screen vs talking on the phone.
Simple, reliable and good quality
What do you like best about the product?
Zoom is especially helpful when I want to share my screen with clients or have multiple clients on a call at the same time.
What do you dislike about the product?
Zoom is my favorite platform for telehealth. If the internet connection is poor, then the sound quality isn't great. I just use video and call on the phone as a workaround.
What problems is the product solving and how is that benefiting you?
Zoom has given me a secure, high-quality platform to do remote sex therapy with clients. I can see couples who are in different locations and share assessments.
User Friendly
What do you like best about the product?
Easy integration with Office 365 with the calendar functions
What do you dislike about the product?
Better templates for simple meetings & better way to check when clients are trying to schedule meetings; ie find a time to meet
What problems is the product solving and how is that benefiting you?
Ability to create meetings with various attendees being in different areas
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