Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Zoom is best and reliable video conferencing product
What do you like best about the product?
I like that Zoom Workplace now combines meetings, chat, docs, mail, and calendar in one platform — making collaboration seamless. The AI Companion is especially useful for auto-summarizing meetings, generating replies, and creating documents. I also appreciate the new Zoom Docs, whiteboard tools, and multi-speaker meeting view that make teamwork more efficient and engaging.
What do you dislike about the product?
Zoom Workplace could improve its AI accuracy, speed on low internet, and tool integrations.
What problems is the product solving and how is that benefiting you?
Some time scattered communication of the both side and integration challenge for the developer.
Smooth, Smart, and Secure!
What do you like best about the product?
The best thing about Zoom Workplace is that it is reliable and user-friendly. It gives an ease of use and high quality video and audio experience that makes the virtual meetings and collaboration a seamless process. I like the way that all the things, such as meetings, chat, whiteboard, calendar and files are all in one platform which makes our team stay organized and connected. Its user interface is easy and yet powerful such that both technical and non technical users can be adapted easily.
What do you dislike about the product?
It is not much to dislike, and occasionally big meetings may have slight lag or connection problems with the speed of the internet. Also, it may seem like too many features initially, particularly to new users venturing into the revised Zoom Workplace interface. Nevertheless, after getting acquainted with it, the general experience turns out to be effective and reliable.
What problems is the product solving and how is that benefiting you?
Zoom Workplace assists in overcoming communication and collaboration problems in our team. It can enable us to conduct virtual meetings, screen sharing and project organization effectively despite being at a distance. This will save time, enhance productivity and keeps everyone updated and in touch with tasks at all times.
Best platform for all in one application like for meetings , chat, docs , mail etc
What do you like best about the product?
it has lot of features and easy to use and most importantly it gives all the application in one place and no lagging at all.
What do you dislike about the product?
it needs a little improvement in customer support.
What problems is the product solving and how is that benefiting you?
it provides efficient way to communication and sharing information and also helps in managing day to day tasks
Best Video Service On The Web
What do you like best about the product?
In the world of Skype, Microsoft and Google, Zoom is the best video application on the web. I work for a company that doesn't embrace technology that well, being a rural area but this is such easy software that is does not take long to train. Signing up is easy and there isn't a marketing push to upgrade to premium services. There is a strong reliability, and video is perfect with a decent Wi-Fi signal. Customer service is also very reliable and helpful. New users also find creating accounts is easy. We try to use this always for our Monday morning meetings.
What do you dislike about the product?
We try to use the basic features, but they are limited not signing on to premium services. The AI companion still has some fledgling issues that make it difficult to rely upon. The free services only let you use 40 mins of video conferencing before you get kicked off and there are random times where the meetings go into audio only.
What problems is the product solving and how is that benefiting you?
Our company often requires us to be out of the office inspecting homes and properties, so we rely on virtual meetings when we can't be physically present. We typically use the service to share documents during these meetings and to access materials on-demand when presenting to clients. As we move into the winter months, this has become especially helpful while we are out checking properties.
A great tool for remote learning and global organizations
What do you like best about the product?
I used Zoom as early as 2013 as part of my participation in the global initiatives of the World Association and Girl Guides and Girl Scouts (WAGGGS), which is why when the pandemic hit in 2019, I knew exactly what to recommend to the university and organization I worked closely with to continue our operations. It is very reliable, professional looking, and has functionalities that are great in managing small groups, and even facilitating online live events. It has become my go-to meeting platform even after the height of the pandemic. It syncs perfectly with both my Google and Outlook calendar, and adjusts to the time zones where I'm at when I travel.
What do you dislike about the product?
My only concern with Zoom is that it consumes more data than Google Meets, which is why in some areas where internet is intermittent, it doesn't work well.
What problems is the product solving and how is that benefiting you?
I volunteer for an organization that covers around 100 locations, so, sharing the information real-time in an interactive manner could be challenging especially at a time when traveling is not even an option. Therefore, we had to rely to a service that is affordable, reliable, and secured. Zoom is that platform for us. We're able to do live-streaming, continue with our committee meetings, and hold webinars to control for noise coming from participants who are not mindful of their video and audio during online gatherings.
One great software to connect with people
What do you like best about the product?
Zoom workplace is very easy to use and understand even as a first time use. The features of how we connect with people even though remote, the mails, recording and clarity is really good. The search feature for chats, meeting transcript and whiteboards is very good. Whenever we have faced any issue, the support team has always been very helpful. We use zoom workplace everyday. The implementation and integration was very very smooth.
What do you dislike about the product?
Nothing for now. Really enjoy using the software.
What problems is the product solving and how is that benefiting you?
The way it has been built for all users, so easy to use and understand is very good. It helps to connect with people anywhere and everywhere at any given time.
Seamless collaboration and meetings all in one place
What do you like best about the product?
Zoom Workplace makes it incredibly easy to manage video meetings, team chats, and whiteboards from one dashboard. The interface is intuitive, the video quality is consistently great, and the meeting scheduling integration with calendars works flawlessly. It’s smooth even for large team meetings and webinars, and the AI companion features help summarize discussions efficiently.
What do you dislike about the product?
Sometimes switching between different modules like Whiteboard, Chat, and Calendar takes a few extra clicks. The desktop app can feel heavy on slower systems, especially when multiple features are running at once.
What problems is the product solving and how is that benefiting you?
Zoom Workplace helps our team stay connected across offices and time zones. We use it for daily stand-ups, client calls, and quick internal huddles — all from one platform. The integrated chat, calendar, and whiteboard features make collaboration faster without switching between multiple apps. It’s reduced meeting friction and improved communication flow, especially for remote and hybrid teams.
A Seamless Hub for Hybrid Collaboration
What do you like best about the product?
In one coherent interface, Zoom Work integrates meetings, chat, drawing boards, and scheduling so that users can make full use of hybrid.
It has expanded from simple video calls to projects staying on, talking about and doing different things all inside one start-up. Buy what you need, when you need it is the vision for tools in new streamlined digital applications.
It has expanded from simple video calls to projects staying on, talking about and doing different things all inside one start-up. Buy what you need, when you need it is the vision for tools in new streamlined digital applications.
What do you dislike about the product?
When midrange laptops or long calls are used together with other media (such as Whiteboard, AI Companion and simultaneous live transcription), it can make running the function mess with resource consumption.
What problems is the product solving and how is that benefiting you?
It integrates recurring themes in communication and workflows from the internet era by bringing together everything 'in one space': meetings, chat and collaboration, file sharing and brainstorming. That saves both office and remote workers time and helps to reduce friction between teams meeting digitally on screen or in person. Until now, the only advantage of doing this is easier shifting from interaction to communal wandering around by enabling video meetings. Meeting efficiency is improved by adding transcription, summaries, and speech recognition so that there's more time for decision-making. In short, Zoom Workplace simply makes things more convenient for routine collaboration throughout the day.
Zoom Workpalce
What do you like best about the product?
The good thing about Zoom workplace is that I can create meetings on Google and sync with my Zoom, and from Zoom it syncs with my calendar as well for ease of use.
The whole process of using it is very simple as well.
The whole process of using it is very simple as well.
What do you dislike about the product?
So far the experience has been great, just that on mobile devices I cant select which microphone I'm using.
What problems is the product solving and how is that benefiting you?
Having meetings with overseas partners and WFH colleauges
Zoom great for conferences
What do you like best about the product?
Easy to use. Able to record meetings for people to go back and review on their own time.
What do you dislike about the product?
I have no complaints, it is simple to use and does the things that we need.
What problems is the product solving and how is that benefiting you?
I can see that Zoom Workplace has been working hard to improve since we started using the software.
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