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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
  • 3
  • 4 star
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  • 3 star
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  • 2 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jon L.

Easy to use and always reliable.

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love how easy it is for both me as the admin and my users to access software. It's fast it's simple and it works every time and we've never had a glitch.
What do you dislike about the product?
My one dislike is the integration between zoom and Google mail. I feel like it could be a little bit more seamless for me to create digital meetings. But that also could be a problem on Google side and not on the same side.
What problems is the product solving and how is that benefiting you?
It allows me to set up meetings for my global workforce, while helping us to Translate into six different languages for one meeting and to communicate for verbally visually and through the chat functions. It just keeps it simple.


    Regan B.

I use Zoom for business and personal meetings

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is helpful for me to meet with clients, and I also use it to meet with family and friends who don't live near me. I'm typing more information so I can meet the minimum requirement.
What do you dislike about the product?
Some of the security settings are annoying but I do think they are necessary. Sometimes the integration with outlook isn't very seamless. There's not much I dislike about Zoom except the price point is a little high for how often I use it.
What problems is the product solving and how is that benefiting you?
Meeting with people virtually and protecting my private information. I also get to catch up face to face with people that do not live near me. I like being able to see family and friends


    Ari S.

My go to resource for video calls

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I love how user-friendly Zoom is. It really is so important when working in a fast-paced environment to be able to quickly and easily join a meeting or create an emergency link etc.
What do you dislike about the product?
In order to have calls that are over 40 minutes, you have to upgrade. I found this a little annoying, however, it is only 14 dollars a month and I find that it is worth it.
What problems is the product solving and how is that benefiting you?
Zoom is solving the problem of needing to effectively communicate across both distance and various time zones in an easy and realistic way to keep businesses and projects running smoothly.


    Zach C.

Zoom Is The All-In-One for My Business and Me

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is intuitive, easy to understand, responsive, and the price is right for my needs. I use Zoom every day and there are never any surprises, it is a consistent and reliable place to do my most important work.
What do you dislike about the product?
I don't like that I can only see four people at a time when meeting on my phone. I would like the option to see at least 8 people on one screen (even if I have to squint!)
What problems is the product solving and how is that benefiting you?
Being able to meet with people at any time of the day all over the world is absolutely the biggest problem that Zoom is solving for me. Without that, my business performance is at a standstill.


    Jennifer C.

Such a breeze

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
This program is literally so easy to use. It has so many features for the camera, sharing options, host management options. I've been using this program for years and since I started growing my business I decided to get the premium version.
What do you dislike about the product?
There's honestly nothing I don't like about this service. I've never had any issues using this program at all. I guess maybe making it easier to private message someone. That's about it.
What problems is the product solving and how is that benefiting you?
Because of COVID zoom has made it so much easier to meet with clients. It has also made it easier to do meetings since everyone is on such a busy schedules. You can do quick conference call from anywhere.


    Erica M.

I am pleased with my Zoom subscription

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that Zoom is constantly updating and giving us new features. I noticed the other day that I could use my iPhone camera for my Zoom, which is huge. My laptop does not ha e the best camera.
What do you dislike about the product?
I don't particularly appreciate that I always have to log back in. A few times, I could not get my Zoom application to work, and I had to restart it multiple times. I am not sure why I get logged out.
What problems is the product solving and how is that benefiting you?
I am a part of many organizations, and we all use Zoom for our monthly meetings. I am also able to use Zoom for my schoolwork. My husband uses my account for his meetings as well.


    Alex B.

Developing their service unlike Google Hangouts

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
They've got a lot of things as standard which Google have only added lately to try and get market share. Breakout rooms can be set up in advance as can polls.
What do you dislike about the product?
The time limit when using the free version is annoying but then that's fair enough since it is free.
What problems is the product solving and how is that benefiting you?
It allows me to get together with committee members without having to think about travel times.


    Barbara D.

Providing fantastic experiences to my audience

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like that I was able to switch my Video to my IPEVO cam or other device to give a closer look while I teach
What do you dislike about the product?
A learning curve, I've had to read dozens of help articles to use Zoom's video features. I've not figured out how to add a monitor so I have 2 screens.
What problems is the product solving and how is that benefiting you?
Being able to hook up an extra video source helped me show my students content as I demonstrate. This is a huge benefit!


    Scott M.

Zoom Webinars - Great for Investor meetings and corporate training

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Webinars - the ability to record, change views, allow or remove attendees and control the audio.
What do you dislike about the product?
not being able to downgrade user licenses during the year. You have to wait until your renewal date to make reductions.
What problems is the product solving and how is that benefiting you?
Zoom has been an asset for meetings with clients and employees that would not or could not come to our office. The webinars have been great for giving our clients updates on their investments.


    Ruth H.

The Best Video Conference Software Out There!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Before zoom came along, I was using Skype and Google Hangouts. These tended to freeze and be unavailable. Upon switching to Zoom I appreciated the fact that even with my slow connection, I can access the software, and it easily records and makes the process a breeze for everyone.
What do you dislike about the product?
I would like for the cost to be a little less, but I also understand this software has so many capabilities. It would be nice to be able to get business discounts for more than one person connected with the same business or household. But I really cannot complain.
What problems is the product solving and how is that benefiting you?
Before Zoom, I never would have attempted a podcast. I was recording using a digital recorder, and I didn't even know how to capture digital recordings all that well. Zoom gets me connected easily with people I have never physically met, and now I have a podcast! I can interview anyone anywhere in the world without having to physically be there.