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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Joseph C K.

Zoom Review

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use for sure. You don't need to be computer savvy to use it.
What do you dislike about the product?
How multiple windows get opened when you join a meeting. Seems like 3 separate windows get opened - why not 1?
What problems is the product solving and how is that benefiting you?
Simply put - we need video conferencing as not everyone involved with our business is local. Zoom does a great job of doing that.


    Kat D.

Intuitive and professional video conferencing tool

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
How easy it is to navigate through the platform and configure settings, especially backdrops. The buttons are labeled intuitively and there is little technical malfunction.
What do you dislike about the product?
No complaints apart from the integration with Google. When creating meeting invites in Google directly and clicking "Make it a Zoom Meeting," meeting invitees do not receive notifications on their desktops/laptops for some reason.
What problems is the product solving and how is that benefiting you?
Navigating a post-pandemic, remotely distributed workforce.


    Grace A.

Zoom is most reliable and easy to use of the telemeeting options I've used

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
It's reliable and easy to learn to use. I am not the most "tech savvy" but I was easily able to learn to moderate meetings, and create different "rooms". All of the tools I've encountered with Zoom are straightforward and practical. and it makes it simple for guests to join meetings.
What do you dislike about the product?
It can take a while to open when joining someone else's meeting. Also, it can be difficult to connect to the car using bluetooth. Sometimes it wants a password when a host hasn't set the meeting up to require a password.
What problems is the product solving and how is that benefiting you?
Zoom saves time which in turn saves money, because people trust Zoom and therefore don't feel the need to meet in person.


    Environmental Services

Zoom has been a game changer

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has allowed me to completely restructure my workday and has provided me with the opportunity to work from home half of the week. Zoom has saved me from so much LA traffic!
What do you dislike about the product?
Zoom sometimes freezes but also I find the audio component hard to navigate for conversations. I find that people accidentally interrupt each other much more often on zoom because of audio lag and how it only prioritizes one audio source at a time.
What problems is the product solving and how is that benefiting you?
Zoom has allowed our multi-city team to be much more connected. Likewise, I have used it for friend group dates where we all live in different locations and nor,ally wouldn't have been able to see each other.


    Non-Profit Organization Management

Zoom is essential for a post pandemic business climate

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is incredibly user friendly. Both tech savvy and not tech savvy employees and clients have no problems figuring out how to operate. And there are never surprise updates preventing you from logging in.
What do you dislike about the product?
Some feature are difficult to find. For example, it took me quite a bit of time to locate the option to transfer meeting leadership. Unfortunately I had to pause the meeting and search for the answer online.
What problems is the product solving and how is that benefiting you?
Zoom has been essential for conducting business and client meetings in a post pandemic world. We're able to schedule more meetings and get more done without having to sacrifice time for travel.


    Education Management

Helpful Zoom ! Thanks

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
The ability to seamlessly have people you know and don't know connect. Making others able to view files or keynote presentations via the zoom platform makes it very simple
What do you dislike about the product?
I do a lot of teaching via Zoom and having young children listen can be trying so being able to have some students cut off from annotation Would be very helpful while letting others continue to annotate
What problems is the product solving and how is that benefiting you?
Of course right off the bed since I am teaching children in China and I am not in China it makes it much easier to teach and communicate with them via this platform as opposed to not


    Kelly M.

Zoom has been a very useful tool for my Business!

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I joined Zoom for my personal training business when the global changes occurred in 2020. After things opened up again I still have many clients who continue to stick with my zoom personal training sessions. I believe this will be a part of my business for the foreseeable future. Even if there is a snowstorm I have been able with short notice have a client switch from in-person to online sessions.
What do you dislike about the product?
There is not much that I dislike about zoom. It's very easy to use. I utilize the screen share option when reviewing nutrition with my clients. It links up to my google calendar so it was very easy to send client zoom links, as well.
What problems is the product solving and how is that benefiting you?
If I hadn't of joined Zoom I would not have been able to switch my Business over in 2020 and I truly feel I would have struggled throughout the shutdown with not only supporting myself, financially but my clients with their physical and mental health during the tough times.


    Dan C.

Zoom is easy to use and always seems to be clear

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the fact that I can connect to anyone at any time, it's easy to connect, and the call quality is excellent
What do you dislike about the product?
There really isn't anything I don't like. It performs as it should
What problems is the product solving and how is that benefiting you?
We are a fully remote workforce, and Zoom allows us to meet "face to face" and keep in touch with our coworkers


    Stephen F.

Good conferencing software

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
Ease of use, easy to understand. Good choice of layout. Video conferences are well organized.
What do you dislike about the product?
Setting maintenance. As an administrator it can be difficult to navigate, There are security concerns to prevent intruders that need to be addreess.
What problems is the product solving and how is that benefiting you?
Helps to organize disparate teams easily online. Our team uses Zoom to organize public meetings to allow collaberative training online.


    Jason J. C.

Teaching courses over zoom

  • August 18, 2022
  • Review provided by G2

What do you like best about the product?
I teach a lot of safety classes and zoom has been an important part in being able to do this virtually around the world. I never have any issues getting logged in and starting my course. I really like that I can annotate pictures I'm showing, form breakout rooms for activities, and play videos smoothly to people worldwide.
What do you dislike about the product?
I wish there was just a better way to capture the participant names as like an excel file or word doc, rather than having to take a picture of the participant names or record the session.
What problems is the product solving and how is that benefiting you?
Zoom helped me continue teaching through the pandemic and has spread my ability to teach to a more international audience. I also love that zoom is incorporated into the new learning management system our company has chosen to use.