Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom works
What do you like best about the product?
Zoom is secure, reliable, and configurable
What do you dislike about the product?
Google has a free-to-use video conferencing tool that makes paying for zoom seem slightly less valuable. Slack provides quick 'huddle' call functionality that I can't do with Zoom unfortunately.
What problems is the product solving and how is that benefiting you?
Working for a remote company makes video conferencing a requirement in day-to-day operations. Personal connection just doesn't work over the phone.
a great tool for working and connecting
What do you like best about the product?
Zoom makes communication at my job so easy. Between my company number and chat within the organization. Zoom makes my job more efficient as a department head.
What do you dislike about the product?
Sometimes the phone can be glitch when answering the phone, and it doesn't ring long enough. But other than that I love it
What problems is the product solving and how is that benefiting you?
Any issues have been answered quickly
Zoom allows International Connectivity
What do you like best about the product?
Zoom allows our organization to connect with people all over the world in different time zones. Even if people are not able to attend live the record feature allows them to view the meeting or conference later.
What do you dislike about the product?
Zoom would benefit from having a built in time zone converter. It is extremely frustrating to look for 3rd party apps to convert time zones.
What problems is the product solving and how is that benefiting you?
Distance! We never really were bothered by the pandemic in the first place. Simply time and space.
Very Happy with Zoom
What do you like best about the product?
It is very easy to use and incorporates a lot of valuable additional features that are also very easy to use.
What do you dislike about the product?
The only thing that I would suggest is that the navigation bar when hosting a Zoom is rather large and gets in the way.
What problems is the product solving and how is that benefiting you?
I teach English globally and use it all the time.
Excellent tool for our business
What do you like best about the product?
Zoom became an invaluable tool for us to stay connected with our staff as well as to continue offering classes to our customers
What do you dislike about the product?
I haven't found anything about Zoom unuseful so far.
What problems is the product solving and how is that benefiting you?
Zoom is helping us to still deliver classes to our customers who are not local or not still not comfortable being in group settings.
Zoom has been very useful to me as a pastor. Facilites staying in touch with church folk.
What do you like best about the product?
Zoom makes it easy for church members who can't be present physically to still be able to attend our church meetings.
When conducting small groups with members or other pastors, the share screen features make relaying information and media to other participants easy and dynamic.
When conducting small groups with members or other pastors, the share screen features make relaying information and media to other participants easy and dynamic.
What do you dislike about the product?
I really don't like that when I schedule a zoom meeting ahead of time on PC, there is always a Windows Outlook pop-up prompting me to send an email. It's annoying because I don't use Outlook and I have to take a few seconds to cancel out of some extra windows before I can move on to what I need to do.
The option to send an email invite should be an optional feature provided AFTER Zoom meetings have been scheduled instead of making it part of the scheduling process.
The option to send an email invite should be an optional feature provided AFTER Zoom meetings have been scheduled instead of making it part of the scheduling process.
What problems is the product solving and how is that benefiting you?
It allows me to be able to meet with other pastors and church members that are restricted by physical distance. In this way, geography doesn't become an obstacle to human interaction.
Always Reliable
What do you like best about the product?
Video and audio are always clear, even when hosting international calls.
What do you dislike about the product?
One thing I'd improve is the clarity of video for background blurring. This is one area where Zoom is behind other platforms. The quality gets weird if you have curly hair and with different levels of depth.
What problems is the product solving and how is that benefiting you?
It allows me to have a fully remote team, schedule within the platform and have it sync with my calendar. I also like that my team members can have their own accounts and record meetings. When I have international calls, I used to use Teams, the call would always lag. I don't have that issue with Zoom.
Very good audio/video, and reliable
What do you like best about the product?
Good video and audio. Also easy for people to join the meetings. I like that we can embed password for those we trust
What do you dislike about the product?
At times we had difficulty signing on. Also I wish there was a better tiered pricing for businesses. We (our church) is using the lowest tier and the next tier was too expensive.
What problems is the product solving and how is that benefiting you?
Remote meetings. Initially during the pandemic, we also used ZOOM to livestream the worship service
A useful tool in todays world
What do you like best about the product?
Zoom is great for setting up meetings in COVID 19 world. It's easy to integrate with prexisting calendar systems. We use it with outlook and it's fantastic. We also are a fan of all the settings like allowing folks to join whenever or breakout rooms.
What do you dislike about the product?
Sometimes changing a meeting can be cumbersome. It feels almost easier to cancel a meeting If certain settings are not what you wanted rather than just change the settings.
What problems is the product solving and how is that benefiting you?
Just this week in 2022 we had 3 meetings scheduled for In person meetings with unrelated parties that all had caught an illness but wanted to meet still. This allows for that.
Zoom is my office
What do you like best about the product?
I can be anywhere in the world and take my business with me. Zoom is my office, is where I meet my clients, where I teach, and where I create an impact in the world!
What do you dislike about the product?
I don't dislike anything. Everything runs smoothly.
What problems is the product solving and how is that benefiting you?
Zoom allows me to see my clients, and record our conversations and helps me to run my training and my podcast recording in one place without needing a studio.
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