Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Setup and Use—A Hybrid Meeting Essential
What do you like best about the product?
The simplicity of this product stands out, making it easy to set up, send invitations, and use overall.
What do you dislike about the product?
Not much to be honest, it has become the back bone of hybrid meeting.
What problems is the product solving and how is that benefiting you?
Communication, there are a lot of times when you need to speak to a client or one of your suppliers. Email works to a certain degree but having a conversation makes it so much easier and zoom is the quickest, easiet and cheapest way to do it.
Zooming businesses
What do you like best about the product?
Easy to connect people and very useful for freelancers to connect with client.
What do you dislike about the product?
Most of the organization use zoom workplace lower than its real potential.
What problems is the product solving and how is that benefiting you?
Connecting peoples in one conference, provides work from home benefit.
Convenient and Cost-Saving, But Data Issues Persist
What do you like best about the product?
It very convient for everyone and best way to save people money.
What do you dislike about the product?
You'd find people complain of data so that is the only dislike I have
What problems is the product solving and how is that benefiting you?
Time and money wise
A Dependable Tool That Keeps Teams Connected
What do you like best about the product?
I really like how Zoom Workplace brings chat, meetings, and phone together in one platform. It keeps our team connected without jumping between different tools, which helps communication stay fluid throughout the day.
What do you dislike about the product?
I wish the chat and file-sharing features were a bit more fluid when switching between meetings and channels. Sometimes things get a little scattered across conversations.
What problems is the product solving and how is that benefiting you?
As someone in sales, Zoom Workplace makes it easy to connect with clients and colleagues across different time zones. Whether it’s demos, team huddles, or client calls, the platform keeps everything running smoothly. Features like integrated scheduling and recording have helped me save time, stay organized, and deliver a better experience for prospects.
Great for Large Meetings, But Can Slow Down Other Apps
What do you like best about the product?
It is a helpful tool for large group meetings.
What do you dislike about the product?
Sometimes it slows down other functions on my computer.
What problems is the product solving and how is that benefiting you?
It allows our large organization to attend group calls weekly.
Seamless Setup and Superior Connectivity
What do you like best about the product?
I appreciate Zoom Workplace for its ease of use, which makes it seamless to integrate into daily operations. The setup was relatively easy and seamless, allowing for a smooth transition when we switched from another vendor. I am particularly pleased with the platform's ability to provide stable, good connections, significantly improving over our last vendor, which was quite spotty. The availability of reports has been highly beneficial, as our previous solutions provided little to no reporting. With Zoom Workplace, the voice mail feature is convenient, and the entire system operates efficiently and reliably. These features make it a robust tool for conducting calls and meetings, which I have been doing for about a year now. Its ease of use is a major factor that would make me consider purchasing it again, and I would highly recommend it to others, with a likelihood score of 10 out of 10.
What do you dislike about the product?
nothing
What problems is the product solving and how is that benefiting you?
I find Zoom Workplace improves connection reliability and provides valuable reporting, enhancing our meeting efficiency and data utilization.
Connects Me Effortlessly and Enhances My Zoom Appearance
What do you like best about the product?
It helps to connect with more people and i look good on zoom camera
What do you dislike about the product?
I really love it; there’s nothing I dislike about it, and I hope it continues to improve even more.
What problems is the product solving and how is that benefiting you?
There is a need to enhance both the voice quality and the camera quality.
Powerful All-in-One Collaboration, But Interface Can Get Cluttered
What do you like best about the product?
Zoom Workplace excels in combining ease of use with powerful features. I appreciate how video meetings, team chat, whiteboards, and calendar tools are integrated into one platform; it simplifies daily workflows and reduces the need for multiple apps. The setup is straightforward, and the interface is intuitive even for new users. I also value the frequent updates and responsive customer support, which help teams stay productive and connected. It’s a tool I use regularly, and its flexibility makes it ideal for async and hybrid work environments.
What do you dislike about the product?
While Zoom Workplace is feature-rich, its interface can feel cluttered, especially when navigating between chat, meetings, and whiteboards. Notifications across channels may require manual tuning to avoid overload. Some features, like Zoom Scheduler or AI Companion, aren’t immediately accessible without extra setup or premium plans, which can slow down implementation for smaller teams. Integration with external tools is decent but could be more seamless. I’ve also found that customer support varies depending on the issue, and clearer onboarding for new features would improve the experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of fragmented communication and collaboration in remote and hybrid environments. By bringing meetings, chat, whiteboards, and scheduling into one platform, it reduces the need to juggle multiple tools. This streamlines workflows, cuts down on context-switching, and improves team alignment, especially across time zones.
For me, it supports async collaboration through features like meeting recordings, chat threads, and shared whiteboards, which is essential when working with Pan-African and international teams. It also helps maintain momentum in creative and professional projects by making it easy to share updates, brainstorm visually, and stay connected without constant live meetings. The platform’s reliability and ease of use mean I can focus more on impact and less on troubleshooting tech.
For me, it supports async collaboration through features like meeting recordings, chat threads, and shared whiteboards, which is essential when working with Pan-African and international teams. It also helps maintain momentum in creative and professional projects by making it easy to share updates, brainstorm visually, and stay connected without constant live meetings. The platform’s reliability and ease of use mean I can focus more on impact and less on troubleshooting tech.
User-Friendly Design, But Slow Loading and Limited Customization
What do you like best about the product?
Easy to use and simple layout and design.
What do you dislike about the product?
Slow loading speeds. Also lack of customization.
What problems is the product solving and how is that benefiting you?
Solve the problem of getting together in person with clients.
Effortless Invites and Navigation—A Flawless Experience
What do you like best about the product?
easy to invite others to zooms and east to navigate
What do you dislike about the product?
I do not dislike anything about zoom. It's great.
What problems is the product solving and how is that benefiting you?
Zoom has solved the problem of not being able to meet with people in person due to where I live being so remote.
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