Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I love Zoom!
What do you like best about the product?
I love the fact that we can still stay connected and see each other's faces when we can't actually be together! This is the most fantastic tool during a pandemic!
What do you dislike about the product?
I don't really dislike anything about Zoom.
What problems is the product solving and how is that benefiting you?
Times when someone is sick in our office and we still want to check on them and include them in the happenings at the office, zoom is perfect!
Really great service and offerings!
What do you like best about the product?
I like that Zoom has (knock on wood) never given me any technical difficulties during sessions--unlike other video conferencing services, I am never worried that the meeting will cut out.
What do you dislike about the product?
Sometimes my clients have trouble connecting to audio or getting their accounts to work. Might be an internet issue but if there was a quick troubleshooting guide that'd be great.
What problems is the product solving and how is that benefiting you?
Zoom provides a solution for me as a trainer to teach classes and private clients from their home vs having to travel to them. I've been able to take on more clients as a result, and alleviate commuting time.
My Go-To for Reliable Web Meetings
What do you like best about the product?
I love the ease of use with Zoom. It's super intuitive, and that make scheduling meetings easy. The ability to save to my Google calendar, to record important meetings for reference, and the text transcription makes note taking a breeze!
What do you dislike about the product?
I have not seen any downsides to Zoom, but it would be nice to be able to have more recording space within Zoom without additional fees. Otherwise, we value those recordings and are currently paying for storage.
What problems is the product solving and how is that benefiting you?
Being able to schedule for multiple executives is extremely convenient. I can log in and create their meetings from my account. It would be nice to be able to edit those meetings from my account.
The new 'way of the world'
What do you like best about the product?
Reliability, ease of use, and the ubiqitous-ness of the platform as a whole. It has become something as expected and understood as making a phone call or sending a text.
What do you dislike about the product?
Limited call time for unregistered accounts. Lack of high space for saving/recording messages. Confusion in being able to let others use links without your attendance.
What problems is the product solving and how is that benefiting you?
Virtual communications. Especially working in sports - where your DMA is very widespread - this makes the entire world connectable by the mercy of your webcam. Convenience.
Couldn't Have Survived...
What do you like best about the product?
Zoom allows us to put a human touch on a remote meeting that would not be possible via a traditional phone call. It helped us weather the pandemic & is now a viable everyday option. Zoom is a vital part of our business.
What do you dislike about the product?
I find the process of scheduling meetings very burdensome & all of the different dial-in options with all the different cities is simply not necessary & visually distracting.
What problems is the product solving and how is that benefiting you?
At the onset of the pandemic, we all scattered to various locations around the planet. Zoom has allowed us all to stay in touch, see each other's faces & maintain some semblance of an office while being located in NYC, LA, Italy, & Georgia. With Zoom, our company culture is intact & actually makes real face to face meetings even more special.
Zoom making our business better
What do you like best about the product?
We loved the way Zoom integrated into our business. We were able to set up a Zoom room to better the efficiency of getting logged into meetings and getting things going.
What do you dislike about the product?
We didn't find anything difficult to set up or adjust. Some of the instructions for setting up the zoom room took some digging into to make sure everything was working properly.
What problems is the product solving and how is that benefiting you?
They are making the chat feature more intuitive and easy to navigate. They are updating the interface to accommodate easier navigation of the zoom client. Everything is working well and I am excited to see the next set of features.
Most user-friendly of all the conferencing apps
What do you like best about the product?
Zoom is compatible with the widest range of outside tools. Most people know how to use it at a basic level and if they do not it is the easiest to onboard with people.
What do you dislike about the product?
I wish there were more recording options -- audio-only or lower quality so conversion would be faster/easier.
What problems is the product solving and how is that benefiting you?
Zoom lowers the barrier to entry for video conferencing -- people that might not know much about it are easier to win over using Zoom. This has made remote work meetings much easier.
Love it! I have no complaints
What do you like best about the product?
I love the integration with my calendly account. This puts meetings with zoom links directly on my calendar and it's so convenient.
What do you dislike about the product?
I really don't have any negative feedback! I guess I dislike the "you're being recorded" notification - it sometimes requires explanation and that's annoying.
What problems is the product solving and how is that benefiting you?
I run a business that is completely virtual, so zoom is integral to our functioning.
I've never experienced a dropped call and it's easy to create customized meeting rooms quickly.
What do you like best about the product?
I like the ease of scheduling and connectivity to my google calendar, which makes it even easier to invite others to my meetings.
What do you dislike about the product?
Sometimes other people are not using the same calendar services, which makes it harder to send out invites -- but that's only a minor inconvenience.
What problems is the product solving and how is that benefiting you?
As someone who works from home, it solves communication. It's easy to set up a meeting and start chatting with coworkers and clients ASAP!
Zoom Review
What do you like best about the product?
The break-out rooms and recording features. The waiting room is helpful also.
What do you dislike about the product?
Nothing right now. Maybe support sometimes. Support takes some time, and it would be better to have a chat function to get a representative.
What problems is the product solving and how is that benefiting you?
Virtual services and programs. we never had that capability until now!
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