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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Financial Services

Zoom Workplace- The Ideal Solution

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
its AI-powered features and its ability to consolidate multiple business tools into a single, seamless platform. This helps to streamline workflows and reduce the need to switch between different applications.
What do you dislike about the product?
I have no complaints; everything remains just as it should be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of scattered communication and workflow tools by unifying meetings, chat, collaboration, and AI automation in one platform saving time, improving productivity, and enhancing team collaboration.


    Lesly G.

Effortless Setup and Easy Meeting Management

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
I find Zoom Workplace incredibly valuable for its ease of use, especially when setting up and sharing meetings. It’s simple to download and get started, which is essential for me and my team. I also appreciate the capability to share meetings via email or link, making collaboration straightforward. The integration of features like commenting within meetings and downloading transcriptions adds to its usability. Regular updates have improved the system further, making it even more user-friendly.
What do you dislike about the product?
I don’t have any dislikes about it
What problems is the product solving and how is that benefiting you?
I use the product for organizing meetings remotely, facilitating team coordination when not all are in the office, and easing meeting setup and sharing, including downloading transcriptions.


    Gambling & Casinos

Reliable for daily QA standups and remote collaboration

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
’ve been using Zoom for over a year in my role as a Game QA Tester at Aristocrat. It’s part of our daily routine for sprint standups, bug-review meetings, and cross-team syncs with developers and producers working remotely.

The features I depend on most are screen sharing with remote control (great for reproducing and demonstrating issues), breakout rooms for smaller QA discussions, and meeting recordings for later reference. Calendar integration makes scheduling easy, and the chat during calls helps us share quick links or screenshots without switching tools.

A few times I’ve had minor audio drops on large calls, but Zoom support responded quickly with clear troubleshooting steps. Overall, Zoom keeps our distributed QA and automation teams connected and makes collaboration at Aristocrat much smoother.
What do you dislike about the product?
sometimes lag on weak internet connections
What problems is the product solving and how is that benefiting you?
Zoom Workplace has made collaboration and communication much easier for our QA and development teams, especially in a hybrid work setup. It solves the problem of team coordination by providing reliable video meetings, chat, and file sharing—all in one place. The Ease of Use is excellent; even during busy testing or review sessions, it’s simple to set up quick calls and share screens instantly.


    Aditya R.

A reliable platforms for meetings and collaborations

  • October 05, 2025
  • Review provided by G2

What do you like best about the product?
The search functionality is powerful, i am able to search across chat messages, meeting transcripts, and whiteboards at the same time. The connection is stable, the audio/video quality is crisp, and features like virtual backgrounds and polling are seamless. The integration of scheduling directly within the app improve workflow and reduced technical issues.
What do you dislike about the product?
I am also using the mobile version app but the mobile app experience feels bit less intuitive for the "Workplace" features compared to the desktop. sometime while sharing screen it lags but not that big issue for me.
What problems is the product solving and how is that benefiting you?
The main problem it solves is information fragmentation. Before, discussions and decisions were scattered across email, a separate chat app, and meeting notes. Now, everything is logged and searchable in this app I really like how seamlessly it integrates chat, meetings, whiteboards, and even document sharing in one place. It can manage back to back meetings without switching between apps. There are lots of templates which u can use it on whiteboard while creating something.


    Information Technology and Services

All my meetings are on ZOOM!

  • October 04, 2025
  • Review provided by G2

What do you like best about the product?
Zoom Workplace makes virtual collaboration smooth and reliable. I love its high-quality video, intuitive interface, and seamless scheduling. Features like breakout rooms, screen sharing, and in-meeting chat enhance team engagement. The platform is stable, easy to use, and ideal for both quick check-ins and large-scale meetings or webinars.
What do you dislike about the product?
While Zoom Workplace is reliable, its interface can feel cluttered, especially with newer features layered in. Switching between chat, meetings, and whiteboards isn’t always seamless. Occasional audio or connectivity glitches still happen, and managing larger meetings can require more manual effort than expected. It’s powerful, but not perfectly streamlined.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the challenge of distributed collaboration by enabling reliable video meetings, messaging, and content sharing in one platform. It keeps teams connected across locations and time zones, making communication more personal and productive. With tools like breakout rooms and whiteboards, it supports both structured meetings and creative teamwork.


    Kush K.

Online lectures

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
Zero latency connectivity and crisp and clear audio and video quality.
What do you dislike about the product?
I don’t like the free version, i believe that if there is 2 people online then there should be no time limit.
What problems is the product solving and how is that benefiting you?
World wide people can connect to each other, and if someone misses anything, there is also a feature of recording


    Richard H.

Great for remote work

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
Easy to video conference with one or more people in a professional atmosphere.
What do you dislike about the product?
It's rather large capacity takes up too much of my storage.
What problems is the product solving and how is that benefiting you?
Face to face meet without being present at same location


    Information Technology and Services

Zooming ahead! Why Zoom workplace is a game changer

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
With everything in one place, Zoom offers unified collaboration with an easy to use interface and easy scheduling. We utilized this product to help bridge gaps in communication while we were in a covid shutdown. This helped us to continue team meetings without having to meet in person which kept staff safe.
What do you dislike about the product?
While Zoom does raise some privacy concerns, this is true for all products of this type. The level of concern often depends on the organization using the product and the specific ways in which it is implemented. We were an agency that needed to remain HIPAA compliant due to state and federal funding. It took a bit of training to get staff to understand what they needed to do to remain under HIPAA compliance.
What problems is the product solving and how is that benefiting you?
Especially during the coronavirus period, this tool enabled our team to continue collaborating effectively and helped us keep the business running.


    Mahesh B.

review by mahesh on Zoom workplace

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
Users like Zoom Workplace best for its user-friendliness, reliability, and the comprehensive suite of integrated communication. I would say I really liked Zoom for daily use.
What do you dislike about the product?
The video sometimes stuttered, even if the speed is decent, and I have to rejoin to fix that.
What problems is the product solving and how is that benefiting you?
People use it for work meetings, school classes, and even catching up with friends


    Mahesh B.

Zoom review

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
Zoom is a very good platform for meetings and video conferences. I have never encountered any issues when sharing my screen or audio during a session.
What do you dislike about the product?
Zoom is generally quite good, but at times it feels somewhat stagnant, and the design appears slightly outdated. There isn't much in the way of dynamic UI or modern design elements to improve the user experience.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves problems of fragmented communication and collaboration in the modern hybrid workplace by providing an integrated, AI-powered platform for meetings