Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Zoom is an essential work tool
What do you like best about the product?
Ease of use coupled with high-quality video and audio.
What do you dislike about the product?
I have wanted to use a custom zoom watermark as an individual user and cannot find a way to do it.
What problems is the product solving and how is that benefiting you?
Zoom has allowed collaboration while keeping everyone safe in their own space. It eliminates the boundaries of time and space for meetings.
Incredible
What do you like best about the product?
Easy ability to reach more people nationwide and globally. Easy connection from any where in the world and easy to use functions with easy click and join function.
What do you dislike about the product?
Not to many things I personally dislike about zoom. Probably one feature I wish was added would be the ability to do live Facebook commenting when streaming a zoom interview live.
What problems is the product solving and how is that benefiting you?
My business is people so traveling from city to city can be exhausting. Zoom has made it easier and more efficient to reach more people in a faster time frame and o can easily book more appointments with zoom.
Zoom is reliable and easy to use
What do you like best about the product?
I like that it integrates with the Google Suite, having the Zoom links automatically add themselves to meetings make it very seamless for on-site and remote employees to all join with no issues.
What do you dislike about the product?
It will occasionally log out of my account, so when I click a Zoom link I'm logged into the meeting as a "guest". It's not a big issue, but it is annoying when as the "host" I need to remove myself from the meeting and reenter after logging in.
What problems is the product solving and how is that benefiting you?
It makes it very seamless for our on-site and remote employees to meet without any hiccups. Also, onboarding new employees takes no time at all, as the system is so easy to use.
Meets all of my needs for podcasting and online meetings
What do you like best about the product?
I like the fact that you can have both the audio file and a video file of a recording. Plus, with the nature of my podcast recording, I am not close to almost any of my guests. That doesn't matter with zoom.
What do you dislike about the product?
The biggest downfall is the uncontrollable fact that the other person's internet connection can impact the quality of the recording/audio. Otherwise, no complaints!
What problems is the product solving and how is that benefiting you?
If you can't meet in person, due to distance, the virus or any other inconvenience, zoom is the best way to communicate with people you might not have been able to otherwise.
Zoom saved my Private Practice during the Covid Lockdown
What do you like best about the product?
It's so easy to schedule an appointment with a client, email them the link and the platform works great.
What do you dislike about the product?
Occasionally either my client or I freeze up and we have had to switch to a phone session. I blame this on my client's bad reception, not Zoom.
What problems is the product solving and how is that benefiting you?
Even though the Covid lockdown is over and I am seeing clients in person again, many of my clients have decided to continue using Zoom as it's more convenient. With other clients, we do both in person and Zoom depending on what works best that week. Also, I can take working vacations and still see clients!
Excellent and much needed.
What do you like best about the product?
This bridged a huge gap when connecting with current and potential clients during and post COVID lockdown. This was also fairly easy for clients to operate even if they were not technology savvy.
What do you dislike about the product?
Did not really come across downsides to using zoom. Maybe initially that people were hacking into meetings, but putting passcodes resolved this issue.
What problems is the product solving and how is that benefiting you?
During the pandemic lockdown, I was able to continue business as usual due to my ability to continue to meet with them virtually in addition to meeting new referrals.
Zoom helps us accomplish our tasks.....fast!
What do you like best about the product?
The ability to connect with colleagues or customers within a private, secure space makes problem-solving capabilities unmatched. The integrations with other software we use also makes it easier to accomplish the task in a streamlined fashion.
What do you dislike about the product?
If Zoom was able offer filters for users to view participants (those on video vs. those not sharing video), that would make it nice for the host to connect with those who are "physically" there. Reading the body language of users is still the best way to communicate and the video functionality advancements could only help.
What problems is the product solving and how is that benefiting you?
With a completely remote company, it is important to be able to connect and collaborate in a safe, secure space. Zoom gives us the ability to do this as well as make sure everyone has access (free basic plans) as opposed to charging per user.
Zoom is a lifesaver!
What do you like best about the product?
Being able to be face to face with colleagues while miles away is my favorite benefit.
What do you dislike about the product?
The only downside was not having a premium account. The 40 minute sessions were not long enough, so I upgraded.
What problems is the product solving and how is that benefiting you?
Zoom is keeping me connected to my team on the other coast. We can have round tables and training sessions without trying to travel in this crazy climate, and possibly get stuck in an airport.
Life changing for my business
What do you like best about the product?
Very easy to sign on from mobile device and PC. Easy to customize zoom IDs and set up invites. The whiteboard option is so efficient. I've used other platforms but they are either not as commonly used or a software needs to be downloaded.
What do you dislike about the product?
Minor connectivity issues rarely and sometimes when I have too many programs open, it shuts down due to low memory.
What problems is the product solving and how is that benefiting you?
Zoom helped me to change my business operations entirely but allowing me to meet clients during the pandemic without having to travel to meet face to face. I run a nationwide business and this was a life changer. More so because now the clients are used to it. And we continue to do so even after the pandemic.
Use it for my business, great online video calling features
What do you like best about the product?
The fact that it's simple, easy to use, looks clean. I use it everyday for my business and never have any isssues. My clients and employees all love it and it really helped me go online
What do you dislike about the product?
Price is a bit high, would like a reduced monthly fee. Customer support is okay I've had a few issues using zoom and the price isn't amazing but the pros out itself is great
What problems is the product solving and how is that benefiting you?
We couldn't do in person sessions, zoom allowed us to go virtual. Without zoom I wouldn't have been able to survive during covid and it's really helped me grow online
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