Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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I live on zoom
What do you like best about the product?
ability to communicate face to face without travel. I conduct sales meetings, training, and coaching via zoom. I like how simple it is to use, and how you can scale up quickly.
What do you dislike about the product?
It is expensive. For the ability to have 500 zoom participants, I pay a lot of money, compared to the basic 100 or fewer licenses.
What problems is the product solving and how is that benefiting you?
Zoom meetings reduce the need for travel and increases intimacy when meeting with people. It has amplified the impact of training and consulting
Zoom always seems to be up and just so simple
What do you like best about the product?
Very simple easy to use interface. Features that allow you to personalize the look. Avatars, emojis etc
What do you dislike about the product?
No downsides really. Possibly cost is high compared to other platforms
What problems is the product solving and how is that benefiting you?
We no longer need to travel to prospects offices and the video piece is so much better than just real king to a prospect on the phone.
Indispensable for my business in every way!
What do you like best about the product?
First is the ability to connect and communicate with anyone in the world. Second is the ease in which you can interact, share screens and resources for absolute engagement.
What do you dislike about the product?
I haven't found one that has impaired or interrupted my ability to connect or deliver services.
What problems is the product solving and how is that benefiting you?
Easily create the ability to communicate, engage, and deliver value to prospects, clients and colleagues.
Great experience with Zoom
What do you like best about the product?
The best thing I like is how simple and easy it is. Connectivity and download is fast and the audio and camera qualities are the best.
What do you dislike about the product?
The app for your laptop doesn't allow you to see if there are any scheduled meetings for any recurring meetings. You have to go to the website to check availability to ensure there is no overlap and that can be annoying.
What problems is the product solving and how is that benefiting you?
I haven't had any problems with Zoom that is being solved.
Great software. So easy to use!
What do you like best about the product?
The auto recording of meetings is a big time saver for me. Also enjoy the virtual backgrounds.
What do you dislike about the product?
I wish the pro product came with more than 100 attendees and more than 5G of storage. The next levels are too expensive.
What problems is the product solving and how is that benefiting you?
Allowing people to get together remotely while not feeling like they are apart.
Excellent experience, easy to use
What do you like best about the product?
I like that Zoom has a simple user interface. The complexity of the product is configurable through the administrator settings but users don't have to see it. Breakout rooms are critical to the ability to use Zoom.
What do you dislike about the product?
Although many features is nice, I actually think it is better to keep the product simple. It is getting harder and harder to administer. I would like to have a resettable timer so I know how long a practice session is going. I would also like to be able to show a timer to participants, especially in break-out rooms (but in the main room as well) to show how much time we have for particular segments or participant presentation.
What problems is the product solving and how is that benefiting you?
Remote meetings. It prevents having to travel.
Whiteboard Option
What do you like best about the product?
The Zoom Whiteboard feature is very helpful and easy to use. This option makes it easier for me to convey information to customers. I also like the fact that I can easily record meetings.
What do you dislike about the product?
I would like an easier way to share meeting information with attendees. I often email a long invitation and it would be easier if it were just a link instead of an invitation that includes a lot of information.
What problems is the product solving and how is that benefiting you?
It is easy to meet with clients and meeting via Zoom helps to provide rapport and a more personalized approach. Clients do not have to travel to my office for a meeting. I can have meetings clients wherever I happen to be.
First business subscription-still using 7yrs later
What do you like best about the product?
The ease of use and ability to communicate across the globe.
What do you dislike about the product?
Sometimes the sound is very quiet without headphones and it is fixable but I'm not sure why the auto sound option isn't loud speaker.
What problems is the product solving and how is that benefiting you?
I live in a small-ish town. Zoom allows me to reach my audience from far outside the reach a brick and mortar could attain.
Great Platform for Video - Missing Webinar Features
What do you like best about the product?
Zoom has been extremely valuable in helping host webinars and virtual meetings with clients. I like how easy it is to integrate with just about every app out there and quality during meetings have never dropped. I would highly recommend to any business - large or small. Way better than using Teams or Google Meet.
What do you dislike about the product?
We use Zoom for webinars but it feels like the tool is a bit outdated. The customization options for branding emails is limited and not very user friendly. Seems like it fails in comparison to other webinar platforms like ON24.
What problems is the product solving and how is that benefiting you?
Mostly webinars. We use it a ton for hosting large-group webinars for our clients. We stopped using it for internal meetings because Google stepped up Google Meet but this has become the primary platform for sales/outside folks.
Easy to use!!
What do you like best about the product?
I like how it enables me to screen share. It's also easy to setup meetings in a pinch from both the app as well as the outlook plug-in.
What do you dislike about the product?
I'd like to be able to record my meeting sessions if at all possible so I can refer back to the discussion at a later date.
What problems is the product solving and how is that benefiting you?
Zoom is allowing me to connect with businesses throughout the country as well as the world that are necessary for me to function in my capacity. Thereby eliminating the gap that travel restrictions create.
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