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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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  • 4 star
    0
  • 3 star
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Krystian T.

Zoom suitable for business

  • July 06, 2022
  • Review provided by G2

What do you like best about the product?
Zoom allows me to quickly connect with my clients and stay in touch.
What do you dislike about the product?
I cannot send sms by a zoom and I manage to have a problem because client asked me to send him contact info by sms.
What problems is the product solving and how is that benefiting you?
The problem to call whenever from phone or computer from the same number.
The benefit is that I can connect it with salesforce.
Recommendations to others considering the product:
Check how easy it is to use and try to create a meeting for your clients.


    Emily C.

Was there a time before Zoom?

  • July 06, 2022
  • Review provided by G2

What do you like best about the product?
I enjoy how easily I have absorbed Zoom
What do you dislike about the product?
The phone app is harder to use once you have become used to the desktop application. Some interviewees have a hard time getting on to calls if they are not super familiar with the format.
What problems is the product solving and how is that benefiting you?
I love how I have integrated Zoom into my workflow. I do several interviews a day. And during a pandemic keeping people safe has been critical, but post-pandemic it has allowed for people in all branches to be part of our hiring process. This means more buy-in!
Recommendations to others considering the product:
When you get zoom for your company make sure there is a few Zoom experts on staff. It has been a game-changer for our team!


    Shemmah Reaz O.

User Friendly Graphic Interface

  • July 06, 2022
  • Review provided by G2

What do you like best about the product?
The various way to enter a meeting is very commendable. You can either join through the personal link or personal ID. Moreover, the stunning feature of being able to record the entire meeting is very conducive for learners. You can interact in the chat tab, and write your message and the cool feature is that you can specifically select the person in the meeting you would like to address the message to.
What do you dislike about the product?
May I say the limited minutes of using it and the number of people that can be accommodated inside the meeting. Other than that, the whole experience using this application is very commendable to others.
What problems is the product solving and how is that benefiting you?
The conventionality of reaching out to our friends with just a click of our fingertips. Also for professionals, it is when presenting a presentation to your viewers


    AOUN R.

Seeting and Options

  • July 03, 2022
  • Review provided by G2

What do you like best about the product?
I have used Zoom very frequently for business use. There are excellent options provided in the zoom settings. You can use zoom-in group meetings and one on one meetings.
What do you dislike about the product?
During the meetings in zoom the security is a matter of concern which may be compromised and other privacy matters. Generally, these options are secure but at some stage may be compromised not authenticated.
What problems is the product solving and how is that benefiting you?
Sometimes I have contacted zoom helpline when there are technical problems and the services provided were very excellent and I found that they reply immediately.
Recommendations to others considering the product:
It's an excellent software to be used.


    MEVOUNGOU M.

The simple execution of video conferences

  • July 01, 2022
  • Review provided by G2

What do you like best about the product?
For my part:
1-Zoom has made all kinds of gatherings possible,
2-Improvement in the quality of sound and videos,
3-An unlimited number of members or participants,
4-Easy start of meetings with the possibility to record sessions,
5-Easy interaction with other members or stakeholders
What do you dislike about the product?
Nothing very tangible, just small delays in audio-video synchronization. And then, if the connection speed drops, the application becomes unstable.
What problems is the product solving and how is that benefiting you?
For now, Zoom is the only application we use for remote meetings, and not only us, but many others also find it appropriate. It was very effective during the Covid-19 period in all parts of the world.
Recommendations to others considering the product:
This is the ideal application for gatherings of all kinds (family, work meetings...) remotely. I recommend it to anyone looking for a video conferencing application.


    Michelle S.

Zoom Makes Virtual Meetings Easy

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is easy to use and has a variety of options for both smaller, interactive meetings and larger webinars. It is an extremely reliable platform and feels high quality compared to other platforms of this type.
What do you dislike about the product?
The customer service needs to be improved. It is difficult to reach someone at Zoom, and when I do, they are not always knowledgeable. We end up fixing issues ourselves internally because zoom is unable to help with their own platform and products.
What problems is the product solving and how is that benefiting you?
Zoom enables our Board Members and volunteers to meet easily even though we are spread out across the state. It also enables us to collaborate easily on projects.
Recommendations to others considering the product:
Ask lots of questions up front, because once you're a customer it can be difficult to get help.


    ROBEANS D.

The Zoom experience

  • June 30, 2022
  • Review provided by G2

What do you like best about the product?
What's most helpful about Zoom is its simplicity. Its features are very user-friendly to all. Even if one has never used zoom before, he or she can manage zoom.
What do you dislike about the product?
What is least helpful about zoom is that it doesn't give all members equal access during conference calls. Hence, it can be improved by giving everyone the ability to do more.
What problems is the product solving and how is that benefiting you?
Zoom is solving the office crisis. Due to the pandemic that took over the world for the past 2 years, zoom was there for those who work in the office that were not able to go to the office.
Recommendations to others considering the product:
My advice is to sign up for Zoom and get connected!


    Brandon K.

Zoom Fathom Combo

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
We already use zoom every day for client meetings so that helped us to use fathom as a plug-and-play option. High quality recordings and easy to use tools make it a great combo
What do you dislike about the product?
No real complaints as of now. Maybe it would be nice to have fathom buttons on zoom rather than a separate window.
What problems is the product solving and how is that benefiting you?
Face-to-face client meetings with anyone, anywhere. Then combo that with the auto-recording and processing and you have a very useful solution.
Recommendations to others considering the product:
Don't wait it's a great service and will greatly help the productivity of your business!


    Kristin S.

Useful for online meetings

  • June 28, 2022
  • Review provided by G2

What do you like best about the product?
I love how it integrates with my calendar
What do you dislike about the product?
, and gives meeting people all the information and links necessary. It shortens the process and makes it easier to organise meetings with potential clients, even the most technophobic client can use it as the steps are straightforward and easy to follow.
What problems is the product solving and how is that benefiting you?
No more having to give details and hoping that the other person can find me online with my username. No more forgotten meetings. No problems with people needing to learn or download apps to use them.
Recommendations to others considering the product:
Easy to use, fast to connect, very well known


    Praveen K.

Senior DevOps Engineer

  • June 23, 2022
  • Review provided by G2

What do you like best about the product?
Good graphics, easy to use, and also good connectivity in slow internet speed
What do you dislike about the product?
For non-premium accounts, after every 45 minutes your meeting end and, you need to restart the meeting again
What problems is the product solving and how is that benefiting you?
Virtual meet with office colleagues, freelance support work, virtual fun activities, many more virtual kinds of meeting,s and also sharing screens will help us to debug all the issues just like setting with your colleagues in the office
Recommendations to others considering the product:
yes for all kinds of virtual meetings, teaching, or support kind of work you can use the zoom