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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Swetha S.

Multi-purpose Conferencing App

  • April 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a multi-purpose conferencing application that's viable in many industries and situations that'd require virtual communication. It's easy to use and takes no time to set up, allowing you to start your conferencing almost immediately once the users are available. You can host your meetings as and when you please or schedule them, which opens up more settings for you to configure. You can allow video for only the host or all the participants. You can enable the waiting room, which is incredibly beneficial because there are many instances of people joining meetings without invitation by entering random meeting IDs. The waiting room makes it so that anyone who joins the meeting has to wait for the host to permit them to participate first. This is an excellent security measure that no other conferencing software has added to their client. What makes Zoom viable is that there's no registration required to join, meaning participants can enter a name they wish to display during the meeting and join the session immediately from any medium of their choosing. Zoom is entirely a cloud-based application, so any shared file or image or video recordings of meetings are stored on the cloud that you and the participants from the meeting can view and download from any device that they've logged in. Zoom is scalable and excellent for meetings of any size. For smaller sessions, Zoom can display up to 4 participants in video conferences. But this can be expanded to 25 participants if there are enough participants in the session. You can also raise this to 49 other participants from the settings if you're in a large conference.

For work collaboration, Zoom is unmatched in performance and the tools that it offers to help you work in a streamlined manner. As a globally easy-to-integrate application, it draws connections from various other applications that people use daily for collaboration and communication, which can conveniently be embedded on Zoom to convert it into an all-in-one working environment. Zoom's screen-sharing feature is one of the most basic, yet essential tools that you can use to work with people and share visuals of anything. This tool makes Zoom the most used application in a variety of sectors and areas.
What do you dislike about the product?
I haven't found any issues with Zoom specifically that'd make me dislike it.
What problems is the product solving and how is that benefiting you?
The problem I've been solving with Zoom is worldwide connection and quick conferences. With one click, I'm able to communicate with anyone at any time for as long as I want. Zoom is cross-platform and supports connecting with any device, so you're never at a loss of communication for any reason. Zoom is not only a problem-solver when it comes to conferences but also allows you to collaborate and use other applications in a centralized window through its excellent integrations. You can have Salesforce, Asana, Dropbox, and more applications that you use daily for your work infused in Zoom to have an excellent working platform where you and your team can meet all your needs. Screen sharing on Zoom is a feature that makes it viable and universally beneficial in all sectors. You can view either one screen or multiple screens simultaneously in place of participants' videos when collaborating to multitask and work together better. Zoom also enables presenting, where any participant can start a presentation session. You can add other participants as co-organizers who can also help move the slide and annotate. Any presentation that is shared via Zoom is also available in the shared files for everyone to view after the meeting is complete. While you can record your meetings and also include the entire presentation in them, it's more convenient and also saves space to just view the presentation file afterward.
Recommendations to others considering the product:
I recommend Zoom without a second thought because it's been a huge benefit to my team while working. Its features and viability are excellent and you can do any remote work or assigned task with it. You're never at a loss of communication or have to switch between multiple tabs when Zoom can encapsulate every app seamlessly.


    Ahmed A.

Choose Zoom than other meeting applications

  • April 09, 2022
  • Review provided by G2

What do you like best about the product?
I had been using Zoom, and Microsoft Teams as well. As a Trainer, I felt easy to use Zoom.
1 - Zoom is user-friendly
2 - Easy Voting System
3 - Free Version is the best choice to use as newbie
4 - Zoom Mobile App is great and fast
What do you dislike about the product?
I didn't find any attendance system while using Zoom. So there must be some roles for webinar presenters and attendees. There must be some easy-to-share documents while the webinar.
What problems is the product solving and how is that benefiting you?
I am using the free version. So I do meetings with my clients and give short training to my students. Zoom gave me an opportunity to demonstrate my products to my clients. And train my students for free.


    Mark B.

Simple, Easy, Strong collaboration tool

  • April 08, 2022
  • Review provided by G2

What do you like best about the product?
We are using Zoom in our Company with coworkers on a daily basis, simple I can make the meeting invitation and share it through email, massenger, WhatsApp, etc, or any IM tool and simply start the meeting with a very high-quality voice and video. from the beginning of the COVID pandemic, I rely on the video conferences tool I had used all the tools in the market but Zoom I think is the best.
What do you dislike about the product?
I would recommend Zoom to make a feature for a "KIDS MOOD". my kids starts using Zoom for the school sessions, while the screen is filled with a lot of buttons the kids cant focus a lot on the instructor so I just think if there a kids mode or simple mode with the lowest features and buttons for the kids it would be amazing. but actually nothing I dislike in Zoom.
What problems is the product solving and how is that benefiting you?
As I said video conferences and collaboration tools become mandatory since the COVID pandemic starts. So to find a tool that fulfills all my requirements is very difficult.. but I found that in Zoom with simple price plans and powerful features and a famous application which is now installed almost in all phones, desktops, ...


    Sunil A.

In pandemic Time, Zoom led us to invade tough times virtually, And Now zoom is the new Normal.

  • April 08, 2022
  • Review provided by G2

What do you like best about the product?
It's simple interface, anybody can use it. We can meet, record, create quizzes, chat. Perfect set of tools required for virtual meetings and webinars. Zoom is the winner because of its simplicity and reliability the user can adapt very easily. 0 down time of lag
What do you dislike about the product?
The registration system should have the option of Fee collection (and that too in Indian Rs). The authorisation system where only who have paid the fee should be allowed to participate. The invitation emails sent to participants and the reminders system could have been better .
What problems is the product solving and how is that benefiting you?
We are conducting online meetings, webinars. It is very easy and time-saving to setup. We often conduct workshops and tutorials and practical training which we start in an instant. No lag and its efficient audio-video quality makes it feel as if we are talking in real.
Recommendations to others considering the product:
Zoom is the future and the way to go. After using it we are totally dependent on zoom and think about how we have been doing it without zoom.


    STEVEN K.

EXCELLENT TOOL

  • April 06, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is great, i like the fact that it can connect many people at once and the raise hand feature is just fantastic. Zoom is relatively easy to instal and it's easy to use
What do you dislike about the product?
What i dislike about Zoom is not a lot it's a pretty balanced tool it's a bit most of the things i disliked have been improved since covid, but they could do better i think on Higher HD video support
What problems is the product solving and how is that benefiting you?
We have been using Zoom for congregation meetings, this was a solution because we were not allowed to meet in person due to covid restrictions so zoom is and was an excellent way ot
Recommendations to others considering the product:
I would say definitely go for it, it's a fantastic tool that is continuously improving


    Keerthi V.

The All-in-One App for Meetings

  • April 04, 2022
  • Review provided by G2

What do you like best about the product?
What I like best is how easy Zoom is to use. The UI is pretty straightforward and intuitive and combined with excellent UX, Zoom is the absolute best software for meetings. You can connect to meetings with up to 99 guests and host long sessions without interruption. Zoom allows you to integrate any calendar, such as Google or Outlook into your application to host or schedule your meetings. Outlook is the best one as you get alerts for your sessions in the notification tab on Windows directly whenever you get an invitation or your meeting is about to commence. Zoom also sends reminders to ensure that you don't miss the meeting if you happen to forget about it by chance. Zoom is excellent for chats, where you can exchange messages with any contact one-on-one. You can also create channels with multiple users to chat with several people at a time. You can bookmark specific messages to mark them as important, which you can view from the sidebar at any time, which is an easy way to create reminders or pin important messages. Zoom allows you to import contacts seamlessly from external sources like Outlook, Linkedin, Gmail, etc., acting as a universal application for communication. For the contacts you communicate with frequently, you can right-click to star them so that you can find them at the top of the list for convenience. Every Zoom account comes with a personal meeting room, which you can use for private sessions with a few people. Personal meeting rooms never expire and have the same PMI that you can reuse to host as many sessions as you want. One of the best features of Zoom is that you can record your meetings and Zoom will display them in a list next to your upcoming meetings. You can go through any previous session from the last 30 days to review, make notes, or find specific topics of conversations that you can clip. You can never miss out on anything on Zoom thanks to its excellent notification system. You can see a list of channels or chats in which your name was mentioned to respond to those messages specifically. Zoom shows you all the files shared in a chat in an array, which you can view and download on any device.
What do you dislike about the product?
Zoom is fine the way it is and I don't dislike anything in particular.
What problems is the product solving and how is that benefiting you?
Zoom is what my coworkers and I use for regular meetings. The pandemic has made it troublesome to work in the office and through Zoom, not only can we see each other in video calls but also work like we used to back in the day through collaboration features that Zoom provides. We can screen-share effectively without compromising video calls. This also applies to sessions that others start, allowing you to view multiple screens simultaneously and switch between any of them for full-screen viewing. The quality of screen sharing is excellent overall and we can clearly see and read texts, which is beneficial when we're working on software projects and database updates. There's never been an issue with legibility on Zoom so far even though there's no way to zoom in and out of screen sharing. We can use apps to allow collaboration on any medium. Zoom is a widely used software and it supports integrations with many software for collaboration, productivity, CRM, analytics, and work management. Even without direct support for documents and spreadsheets, we can create and edit them on the cloud simultaneously as a team and save them locally on our devices. The benefit to Zoom is that any feature that doesn't come built-in can be added via apps later on depending on your preferences and needs without any hassle or performance drop.
Recommendations to others considering the product:
Zoom is widely used everywhere for meetings and it has been an excellent replacement for traveling in-person for business negotiations and discussions. You can accomplish any task from anywhere since you can see the people you're communicating with face-to-face in real-time in video calls. There are no downsides to Zoom and its app support makes it vastly superior to every other meetings software.


    Giang N.

Zoom is a great solution for people who need a contact with each other

  • April 03, 2022
  • Review provided by G2

What do you like best about the product?
zoom brings a lot of benefits to me, what I like the most about zoom is that it helped me study online during the covid 19 pandemic, I couldn't go to school and see friends, but thanks to zoom, I still participate. Join teachers' lectures, meet friends and the most special thing is that Zoom is completely free for users.
What do you dislike about the product?
it's hard to find what I'm not satisfied with about zoom, if so, I probably wouldn't like some of the rumors about zoom that the security feature of zoom is not good, possibly exposing user information. I hope this is not true
What problems is the product solving and how is that benefiting you?
I have a problem with zoom, when I first used it, we studied and talked together for a maximum of only 40 minutes, then zoom stopped, if we want to continue using it, we have to create a new meeting. , which would interrupt and sometimes frustrate me. But then I discovered unlimited zoom and knew how to sign up, so zoom time is no longer an obstacle, we can study and chat for as long as we want.
Recommendations to others considering the product:
No recommendations


    Robert M.

Zoom is essential for my company's hybrid work from home style.

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
My favorite features include screen recording, screen sharing, and custom backgrounds. I also like the camera settings that allow you to adjust the background, adjust for low light, and even 'touch' up your appearance.
What do you dislike about the product?
Zoom could improve by adding more backgrounds as well as creating zoom links that are not necessarily viewed as a URL. If it was possible to share a zoom link in a more user-friendly format it might help some less tech-savvy people hop on the zoom call with a little less coaching on my end.
What problems is the product solving and how is that benefiting you?
I have not run into any problems with zoom other than not configuring certain settings due to the lack of meeting controls options in the actual app. I have greatly benefitted from Zoom's integrations as well as the ability to meet with my co-workers and prospects face to face (virtually). Zoom has allowed my company to maintain our company culture even while working from home.


    Shruthi J.

Hold meetings with anyone, anywhere

  • April 01, 2022
  • Review provided by G2

What do you like best about the product?
Zoom's worldwide support is what I like best about the software. You can use it anywhere to have conferences with just about anyone. It doesn't matter if they use Zoom or not frequently because Zoom allows anyone to join conferences as a guest regardless of the device they're operating. Anyone can host a conference from any device, after which they can send invitations to the people they want in their conference via email if they don't use Zoom or add a list of participants from their contacts list. If they're your contact on Zoom, Zoom will automatically send them a private message with your invitation on your behalf. Conferences are top-notch and Zoom uses around 1Mbps for conferences, allowing you to communicate effectively even on slower connections. At the very least, you'll have audio conferences with no issues no matter where you are, which use even fewer data. Zoom is perfect for webinars as it allows presentations from any file type. You can add the slides you've created from Powerpoint or Slide into the task area to begin a presentation immediately. The other participants can move to previous slides seamlessly and forward, but only up to the slide you're at. This gives them ample time to make notes or go through any specific points they may have missed without stalling the entire conference room. This is also very helpful in classrooms for students who want to go through a previous slide to comprehend better. Zoom supports the recording of conferences, which also extends to anything displayed within the conference, such as presentations. You can record and review every single detail at any time as Zoom makes the recordings available within the program immediately after the meeting has ended.
What do you dislike about the product?
There's nothing I dislike about Zoom. It's been nothing but fantastic since day one.
What problems is the product solving and how is that benefiting you?
I've been using Zoom religiously for the past two years alongside my coworkers for our work and conferences. The COVID-19 pandemic made it impossible for us to work on-site, forcing us to work from home for the foreseeable future. Through Zoom, we've been able to accomplish this easily and transition to working from home without causing any disruption. The streamlined conferences make it possible to stay in touch with one another during group work since Zoom allows up to 100 users, which is more than enough since we rarely have more than 15 users at a time. Even when we're away from home and visiting family or relatives, we're able to continue our work using our laptops through which we can connect via Zoom. Working from home or anywhere but the office wouldn't be possible without Zoom, which has given us more flexibility. Zoom's presentations are flawless and allow us to have webinars with a large number of users. For group work, we strongly use screen sharing to pass information and brainstorm algorithms. The benefit of Zoom is that it's usable for any reason. Aside from businesses, even schools are using it for their classes and assignments. Besides face-to-face communication through conferences, students can get one-on-one sessions easily with the teacher at any time and being able to record the sessions makes it so that the students never miss any important topic that is taught.
Recommendations to others considering the product:
My experience with Zoom comes from my business needs, which has been positive. I can vouch for Zoom as its features offer many different uses, including virtual classrooms and webinars. You can start using Zoom without paying any money, which is fantastic.


    Sonam K.

Best video conferencing app

  • March 30, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a very good app for video conferencing. We can connect to atleast 100 people together in a video call. We can also do online meetings through this app. It is also easy to use.
What do you dislike about the product?
Security concern is there as hacker can hack the meeting password and share it to anyone and then people not wanted can also join the meeting. And if there is any issue with zoom then customer service can take 2 to 3 days to reach you.
What problems is the product solving and how is that benefiting you?
zoom is very easy to use. you can just set up your profile and if you wanna host any meeting then you can simply start a meeting and share it's password to the people who you want to join. You can use it on desktop, laptop or mobile phone.
Recommendations to others considering the product:
I will highly recommend Zoom app to all students and people who work.