Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
It’s a game-changer
What do you like best about the product?
The ability to meet with all of my employees, no matter where they are around the globe. When combined with organizational programs, Zoom gives us maximum leverage to be efficient and thorough.
What do you dislike about the product?
While many of the issues have been addressed over time, Zoom struggles to make a consistent experience across platforms and operating systems. Sometimes the default setting are a bit hard to navigate.
What problems is the product solving and how is that benefiting you?
With the ever-changing businesss needs and DNA or organizations, Zoom gives us the ability to meet with and collaborate world-wide. The ease of use and video sharing features allow us to work into be same task together.
Recommendations to others considering the product:
Zoom gives you the leverage to grow your organization and maximize productivity.
Connectivity
What do you like best about the product?
We have been using it a lot for webinars and fundraising activities.
What do you dislike about the product?
I would love to speak with Zoom Workplace instead of typing.
What problems is the product solving and how is that benefiting you?
Multiple meeting on a wide variety of projects peopled by folk from all around the world.
User friendly for meetings
What do you like best about the product?
Zoom's ease of use is my favorite aspect of the software. Its initial implementation was quick and we were able to get started with meetings quite immediately. We initially needed a strong platform through which we could have meetings with our partners and contractors living outside of our country or far from our HQ. Zoom filled the bill, through which we could host meetings virtually and connect with people for meetings, long or short. As a sharing platform, it's perfect for our needs, which are primarily screen share and data transfer, which we can perform confidentially among the participants in the room. These were our primary reasons to use Zoom until the pandemic hit, after which our dependence continued to grow while working from home. While it's excellent that we can have meetings as needed, Zoom also permits meetings to be scheduled and sends invitations with the time and other details to any of the participants you wish to invite, either from your contacts or through their email. We can also download the add-on Zoom has for Skype to invite people from Skype to our Zoom meetings, combining sessions from both platforms conveniently.
It's also worth mentioning Zoom is cross-platform for meetings, calls, discussions, file sharing, screen sharing, and more. You can multitask easily on the application window when you're in the middle of a meeting with available tools like sharing any window that's running on your computer that you may want to collaborate or discuss with your colleagues. During meetings or discussions, you can go to the Whiteboards tab to open the whiteboard for making notes, free-hand drawing, and pasting images. The whiteboard works just as well as any image editor, allowing you to copy and paste images from your clipboard, on which you can annotate and make edits. At any point, you can save the whiteboard and it'll be stored on your client. You can share your whiteboard with the participants from the meeting or anyone you have as a contact. You can also receive whiteboards from other users, which Zoom will display in a separate tab for you to categorize them better.
It's also worth mentioning Zoom is cross-platform for meetings, calls, discussions, file sharing, screen sharing, and more. You can multitask easily on the application window when you're in the middle of a meeting with available tools like sharing any window that's running on your computer that you may want to collaborate or discuss with your colleagues. During meetings or discussions, you can go to the Whiteboards tab to open the whiteboard for making notes, free-hand drawing, and pasting images. The whiteboard works just as well as any image editor, allowing you to copy and paste images from your clipboard, on which you can annotate and make edits. At any point, you can save the whiteboard and it'll be stored on your client. You can share your whiteboard with the participants from the meeting or anyone you have as a contact. You can also receive whiteboards from other users, which Zoom will display in a separate tab for you to categorize them better.
What do you dislike about the product?
Zoom needs to have a more browser-friendly web application that users can use to access all the features, similar to Skype.
What problems is the product solving and how is that benefiting you?
I'd been using Zoom for many years to meet and talk with our partners from the US and the Middle East as well as independent and temporary contractors we hire for niche work. But due to COVID and the global lockdown, traveling anywhere was restricted and we had to resort to working from home, which couldn't have been made possible without Zoom making issues as a result of the distance seem trivial. Setting it up was quick as all that was needed was a quick Google login for users to create accounts, after which we could import contacts from Gmail and Skype to Zoom. We were able to get started with our meetings immediately without any delay or missing any deadlines for projects. Zoom is very lightweight so we're able to leave it on in the background while working and make calls or group meetings as needed whenever we need to discuss ideas and find solutions to any bugs that arise. Communication aside, the collaborative tools help immensely in completing projects and passing information to foreign contractors. Screen sharing helps greatly in sharing information that is confidential and relevant to projects. While Zoom is still getting adopted worldwide, it offers easy means of logging in for users who are new to it via Google, which is very secure and allows one-click joining of meetings even if you're not a prior user. Zoom has more privacy options and the means to ensure utmost security in the meeting rooms, especially due to the new trend of people breaking into meeting rooms without authorization in other applications. You can enable the waiting room if you're the host so that only you can let the participants join the meeting after vetting them. This greatly helps in ensuring there's no data theft and secure discussions of any confidential information, which our organization values greatly.
Recommendations to others considering the product:
For having meetings with people from varying locations, Zoom is excellent and well-organized. Even though it has plans for companies and teams of varying sizes, it's free from the get-go, so you can use it for as long as you want before you figure out what your secondary needs are going to be besides video calling and then upgrade your account from there. But for meetings, file sharing, screen sharing, and whiteboard, you can use Zoom for no cost.
Zoom experience for remote work
What do you like best about the product?
The noise cancelling features are pretty good, it comes really handy when you have regular headsets with pretty basic mic. Also the backgrounds and effects are a plus, it makes meetings really fun and engaging.
What do you dislike about the product?
I think the only disadvantage is from using zoom in older pcs, or rather less powerful ones, specially with some new features as the avatar ones as it may get a bit laggy. Other than that i can't think of anything else.
What problems is the product solving and how is that benefiting you?
Practical communication in remote environments at work. Having the ability to use breakout rooms for smaller discussions, while also being able to record important meetings and webinars so knowledge shared can be expanded to the rest of the organization.
Recommendations to others considering the product:
The basic plan allows for 40 min meetings when using it with more than 3 individuals, other than that for 1:1 meetings is pretty useful as well.
Using Zoom for Meetings
What do you like best about the product?
Zoom is easy to use. I downloaded it and set my appointments. It sets the time and date when needed and off you go!
What do you dislike about the product?
Zoom can improve its hours of usage, at least one hour per meeting. Sometimes when I use the Zoom audio and video do not work right away I have to conduct a pre-check to ensure everything is working
What problems is the product solving and how is that benefiting you?
I am using Zoom for mentoring graduate students. We meet on Sundays for one-to-one coaching. The benefits of this are good because many of the students live in many states and countries. Zoom helps to meet everyone face-to-face.
Recommendations to others considering the product:
Zoom is very useful for meetings, it is easy to use and easy to download
Zoom is the open Gate for Cozy discussion
What do you like best about the product?
The best thing , I liked about the zoom meetings are the UI and easily access the features and definitely best environment for online connectivity.I will continuing the use of zoom.
What do you dislike about the product?
I don't know, I didn't find the any bad stuff about the zoom meetings the only part of this meeting. Somewhere I am loosing some privacy of the users and data leakage.
What problems is the product solving and how is that benefiting you?
I mainly realized while I am using the zoom meetings are the host and making all the users to share your screen and give the suggestions would be greatful. That's beautiful.
Recommendations to others considering the product:
Prevent the data leakage and make more privacy.
Reliable communication channel.
What do you like best about the product?
Security is always my first concern when it comes to using software and Zoom meets my expectations in this regards. Beyond the aforementioned , Zooms ability to work on major operating systems and device types, has made it a straightforward experience for me , to join meetings from any location possible.
It comes with default tools , with which I am able to chat and collaborate with fellow participants in my meetings , to maximum effectiveness.
It comes with default tools , with which I am able to chat and collaborate with fellow participants in my meetings , to maximum effectiveness.
What do you dislike about the product?
Zoom is quite famous for high bandwidth consumption. Perhaps a bit of concern for me but I am much more concerned with the quality of audio and video during calls , ease of use etc which are strong areas of my Zoom experience so far.
What problems is the product solving and how is that benefiting you?
Zoom gives us a reliable substitute for physical meetings ,particularly in situations where parties involved are scattered around different locations. Thus , I can also say that Zoom has saved my organisation money , by limiting the number of company-wide physical meetings that we need to organise in a business year.
One stop solution for education system
What do you like best about the product?
- Screen Sharing & White Board helps me to share my ideas
- Meeting with teams, staff, and students
- Scheduled Meeting
- Meet Recording helps me to rewatch the meeting
- Virtual Background
- HD Audio/Video Call even on a slow connection
- Meeting with teams, staff, and students
- Scheduled Meeting
- Meet Recording helps me to rewatch the meeting
- Virtual Background
- HD Audio/Video Call even on a slow connection
What do you dislike about the product?
I have not found an issue in the app but the data breach is a big problem every year zoom data leaks on the dark web. It requires a high-end PC to run smoothly.
What problems is the product solving and how is that benefiting you?
The biggest benefit of zoom is I can easily share my screen with my teammates. I can easily record the meeting to watch later. HD audio calls help me to hear without interruption.
Zoom Hassel Free Video Calls
What do you like best about the product?
the biggest thing our company uses is workflow automation we like that fact that it summarizing chat and set up reminders for us, the one thing we want to work on is the AI summary we had some issues in the past.
What do you dislike about the product?
AI-generated meeting summaries can misinterpret tone or include irrelevant or private comments not a huge fan.
What problems is the product solving and how is that benefiting you?
The biggest problem we solved was reaching our clients in different states and countries we would just depend on phone calls but being able to meet face to face make for a better client relations
Recommendations to others considering the product:
if your looking to build strong customer relations i highly recommend using zoom.
Zoom has been part of my everyday life for my business
What do you like best about the product?
The ease of someone that isn't techy to be able to easily jump in and have Face to Face conversations no matter where in the world we are. I'm jumping on Zoom calls with clients all over the world every week.
What do you dislike about the product?
Because they are growing so much over the last few years sometimes we have to be aware of there being issues here and there. Nothing too often though. I've rarely seen it be too difficult though.
What problems is the product solving and how is that benefiting you?
More conversations with prospects and clients daily. Also, sometimes it's much faster to jump on a Zoom and share screens with clients than to try to walk through support issues via email.
Recommendations to others considering the product:
Definitely take advantage of Zoom's features and connect it with your other tools such as your calendar system or my personal favorite Otter to transcribe the whole meetings for you. We're talking about massive time savers when you learn how to make your tools like this work together.
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