Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Next Best Thing To Being There
What do you like best about the product?
Time Saver. I lead a team of salespeople traveling all over the city, and Zoom has made it convenient for us to have our weekly team meetings and weekly one-on-one meetings without the travel time we were doing previously.
Before Covid, I was using Zoom for a weekly client meeting since 2018.
Before Covid, I was using Zoom for a weekly client meeting since 2018.
What do you dislike about the product?
There were a few items that needed tweaked but all is good now.
What problems is the product solving and how is that benefiting you?
I used Zoom for a couple of years with a client that had weekly meetings with team members from across the country, so this has been a great alternative to other conference call set-ups.
Zoom is a great ally for teachers in distance or hybrid learning.
What do you like best about the product?
Zoom is an app that simplifies the way we communicate. It has various fantastic preferences like zoom backgrounds, breakout rooms, and other interesting and helpful tools for teachers.
What do you dislike about the product?
Few things to dislike about zoom, but maybe the way it stores recorded sessions or videos just for 30 days.
I would also like zoom to save conversations or zip videos so I can dowload them quickly.
I would also like zoom to save conversations or zip videos so I can dowload them quickly.
What problems is the product solving and how is that benefiting you?
Many problems, for example, daily communication with students. Zoom helps us deal with shy students that communicate just in break-out rooms or private chat, and it allows us, teachers, to become their guide one on one and give them specific feedback.
Easy to use
What do you like best about the product?
Easy to create meetings and easy to join. You just share your meeting code and password and you're all set!
What do you dislike about the product?
I dislike that there's only a 40 minute time limit for a basic account.
What problems is the product solving and how is that benefiting you?
During the covid pandemic it made it easy to connect with coworkers for meetings without having to leave our homes.
Good software for setting up online professional meetings
What do you like best about the product?
This software is very user-friendly, reliable. It offers easy screen-sharing, good-quality video and audio calls. Besides, it allows up to 100 participants in each meeting. This software offers free 40-minute calls. However, for more than 40 minutes, you need to open a premium account. You can use a virtual background for a better privacy, when you are turning on your camera in the call.
What do you dislike about the product?
Only one person can be heard at a time in Zoom. In a typical zoom call, the audience is muted, and it is tough to get feedback from them. So, the speaker can not modify the speech (pausing, slowing down, etc.) based on the audience's reaction. When the number of users increases, the software tends to freeze, blur, etc.
A new update on this tool: It degraded in quality over time. It used to be so reliable for group calls. Now it is slower, and the video calls are in lower resolution.
A new update on this tool: It degraded in quality over time. It used to be so reliable for group calls. Now it is slower, and the video calls are in lower resolution.
What problems is the product solving and how is that benefiting you?
I basically used Zoom for a total of 18 months for setting up online professional meetings. My meetings were with my manager, co-workers, interviewers, and students (online classes). It is a very beneficial medium, especially during the COVID-19 pandemic era. It is very easy to set up, and it is highly secure.
I have also used the Zoom application to connect with my family members for personal use.
I have also used the Zoom application to connect with my family members for personal use.
Zoom is very easy to learn and helps with collaboration
What do you like best about the product?
The ease of use and the amount of people that I can add on a call. I and my friends and colleagues can connect without even meeting in person and it really saved us throughout this unprecedented time.
What do you dislike about the product?
The downsides are that occasionally it would freeze up on my friend's end however that may have been due to internet connectivity issues. Also sometimes it would crash.
What problems is the product solving and how is that benefiting you?
Some problems that I have solved or with being able to help friends and coworkers by inadvertently being able to guide them through their screens when they need technological help or need help understanding concepts due to the screen sharing and drawing aspects of zoom.
Recommendations to others considering the product:
For those looking at zoom, I would say take some time to learn the controls however once you figure them out it will be life-changing and much easier to use than the other screen sharing video conference apps especially Facebook video, Skype or things of the like.
Best meeting app
What do you like best about the product?
This video/audio meeting app is best in the market I have ever seen. This also suits for vdi machines.
What do you dislike about the product?
Sometimes I feel like stuck during the calls for no reason.
What problems is the product solving and how is that benefiting you?
We are using this app for daily video/audio meeting and presenting screen.
Zoom Workplace: A Reliable Collaboration Tool with Room to Grow
What do you like best about the product?
Zoom continues to set the standard with crisp video and consistent audio, even in lower-bandwidth environments. The layout is clean and easy to navigate. Zoom Team Chat, Whiteboard, and Calendar integration help centralize workflows with collaborative tools. Break out rooms an added plus for larger scale meetings.
What do you dislike about the product?
Some tools maybe redundant and add some confusion on what tool is best to use at what time, ie: Zoom Docs, Zoom Scheduler. The free plan restricts meetings to 40 minutes which is not optimal. Zoom has made improvements, concerns still are out there around data privacy and default settings.
What problems is the product solving and how is that benefiting you?
team collaboration effectively from almost anywhere from the globe and using an interface that is polished and user friendly as well as beneficial for future usage to be able to view past meeting recordings
Zoom is great for business & entertainment alike!
What do you like best about the product?
More recently we've been using the interactive presentation features during business meetings. We really like how they add to the collaborative process and allow sharing of ideas Frequently when doing training presentations, I'll have participants draw on the screen while in whiteboard mode.
What do you dislike about the product?
It doesn't crash so much any more. Though sometimes video wont come up and you have to log in and out and fiddle with settings to get it working.
What problems is the product solving and how is that benefiting you?
I reach a lot more clients, customers, and coworkers while working from home. I have used Zoom to demonstrate or teach software tools and skills to clients and coworkers that work remotely. I have use it during home hours to play fun games with friends during the pandemic remotely. We would get 8 of us to sign in and play Jackbox or have happy hour, and other fun activities.
Recommendations to others considering the product:
Have a high powered computer system with good video card to avoid crashes. If you have a big event, make sure you test out everyones setup in advance.
Zoom is Amazing
What do you like best about the product?
I really like the scheduling feature that has been added and the ability to switch devices mid call/meeting.
What do you dislike about the product?
Not that I can think of. Lots of good improvements keep coming¡
What problems is the product solving and how is that benefiting you?
We have solved the problem of having all of our communication in one place. We have the benefit of starting video meetings with the click of a button!
Recommendations to others considering the product:
Zoom has done a great job combining the communication of Phone, Chatting, Texting and Meeting all in one place. All of these features work together seamlessly.
We love the ability to be able to work anywhere with the ability of the Zoom App. I can now call my customers through my Zoom app and it shows the company number, not my personal number.
We also do a lot of screensharing. Often I am talking with someone and need to show them my screen. With one click of a button, I am in a meeting and then I can share my screen.
Texting is now a feature. We don't use it, but it is nice to have the capability if you want to be able to text your customers.
Zoom support is great! And they are always willing to help out and provide a lot of documentation.
They are always adding new features and working hard to keep everything secure. I've only seen security increase since we started using Zoom a year and a half ago. We started using it right prior to the pandemic and I'm not sure what we would have done without Zoom.
We love the ability to be able to work anywhere with the ability of the Zoom App. I can now call my customers through my Zoom app and it shows the company number, not my personal number.
We also do a lot of screensharing. Often I am talking with someone and need to show them my screen. With one click of a button, I am in a meeting and then I can share my screen.
Texting is now a feature. We don't use it, but it is nice to have the capability if you want to be able to text your customers.
Zoom support is great! And they are always willing to help out and provide a lot of documentation.
They are always adding new features and working hard to keep everything secure. I've only seen security increase since we started using Zoom a year and a half ago. We started using it right prior to the pandemic and I'm not sure what we would have done without Zoom.
We love having Zoom!
What do you like best about the product?
this changed the way we do things, especially after covid. we love being able to walk providers through our systems and teaching them all the benefits of our websites through their share screen option
What do you dislike about the product?
maybe if we could manage accounts with more than one person it'd be great, who knows if that seven an option already
What problems is the product solving and how is that benefiting you?
understanding what we do, how we help, and how our website works, without having to travle all around the US for our providers to do their initial set up.
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