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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Christina D.

Great for conferences

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
I like that it can be used on my phone or my computer. It is very user-friendly. I like that I can send emails and receive emails of the date and time of the meetings.
What do you dislike about the product?
I don't like how if you use it on the desktop you have to dial the phone call in, even when I am on an internet-based phone that is connected to my computer. It seems to work better for the phone app.
What problems is the product solving and how is that benefiting you?
Zoom worked very well for my company for having meetings virtually during COVID. Then we could have meetings and not be crowded in a conference room. It has helped businesses stay connected and sage
Recommendations to others considering the product:
I would recommend having both the mobile app and the login for the computer. It makes it easier to use if you already have both ready to go. It is great for meetings and interviews.


    Poorna R.

Streamlined and magnificent

  • April 27, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is fantastic and easy to operate when you want to set up meetings. It works excellently for businesses of any size, offering different plans based on your team's size and the features needed. You can make a new meeting from Zoom's main screen and invite people from your contacts right away to get the session started. Alternatively, you can schedule your meeting to take place at a later time. When scheduling, Zoom lets you not only choose the date, time, and duration, but also the time zone. This is beneficial if the participants of your meeting are based in another country and you want to schedule the meeting around a time that's convenient for them. You can have Zoom generate the meeting ID automatically, which is preferred if you're also going to be having other meetings. Otherwise, you can use your personal meeting ID for all meetings involving the same participants. One of the essential options you can select when scheduling your meeting is to allow Zoom to automatically record the meeting on your local computer. This option, when enabled, will also record the meeting for all the other participants, but on the cloud. They can choose to download it to their computer afterward if necessary.

Zoom is an excellent place for people to work, participate in classes, discuss, and work together seamlessly. One of the four available quick-access buttons on the main screen is screen sharing. You can start a screen-sharing session by clicking on the button and entering the ID of the meeting room where you want to share or start a screen-sharing session directly from the room without entering the ID. Once you click on it, you can have three modes of sharing, such as basic, advanced, or file. Basic sharing will allow you to share any window from your computer that's currently running. While sharing, you can allow Zoom to also share the audio and cursor. Advanced screen sharing allows you to manually select any portion of the screen you want to share, which is preferable if you want more privacy. File screen sharing allows you to directly select any file from Dropbox, Google Drive, etc., to share with the participants from the cloud without having to download or locate them on your computer. This feature is vital for people who carry their work on the cloud and want to form a work session efficiently.
What do you dislike about the product?
I don't particularly have any issue with Zoom, but there are some areas where it can improve. The interface is pretty dull and the white background can irritate the eye when you're working for long hours while you're in meetings. An option to change the theme or a dark mode at the very least can be very refreshing.
What problems is the product solving and how is that benefiting you?
I've been working through Zoom for two years since the pandemic started. Working from home has become the norm due to the pandemic and Zoom has been the frontrunner in making it possible for us. We have daily meetings scheduled to take place automatically, so there was only a one-time setup needed for Zoom to host our meetings from Monday to Saturday without our intervention. In the event there's any delay, we can always cancel the meeting and host one manually in the same room at a different time when everyone's ready. In addition to its seamlessness, the excellent quality of the calls and meetings is a big benefit that makes Zoom easy to work with. We've yet to have any issues with the audio and so far every session we've had to date has been productive. While Zoom solves the necessity to have meetings, it's also allowed us to share files and host screen sharing effectively. By the drag-and-drop method, we can share any files during meetings to pass files for compilation, debugging, and co-editing. Screen sharing makes it possible for us to discuss and view the code we need to work on as well as create algorithms. When we open up screen sharing, there's an option to use the whiteboard, which comes in handy when you want to draw or write what you have in mind to express it better to the participants. The usefulness of these features isn't bound to any specific industry and can be used for education and webinars as well. We can also share our screen from iPhone or iPad from our computer, which is beneficial when we're testing iOS applications for clients.
Recommendations to others considering the product:
If you're in search of streamlined software to have meetings on, look no further than Zoom. Whatever the size your may be, Zoom is the perfect fit.


    Samir K.

A new way to work and do business

  • April 26, 2022
  • Review provided by G2

What do you like best about the product?
Thru zoom we can talk each other and share thoughts and opinions about business and our work, in a faster way
What do you dislike about the product?
Being accessible without internet to meetings
What problems is the product solving and how is that benefiting you?
well thru zoom I usually give some interviews and talk about my books and yes it's a way to reach more people be more productive, yes increase my business performance
Recommendations to others considering the product:
use zoom to share knowledge and increase your productivity


    Abhishek V.

Zoom is making easy lift to resolve the any issues

  • April 20, 2022
  • Review provided by G2

What do you like best about the product?
Its very helpful for video conferencing and now its very secure Ai transcript enabled
What do you dislike about the product?
Nothing to dislike about this application
What problems is the product solving and how is that benefiting you?
Now I am using zoom application to connect with customer and its very helpful to resolve the customer issue via screen sharing and also now a days its enabled with generative ai after call I can get very clear call summary.


    Nick F.

Zooming for Business Success

  • April 15, 2022
  • Review provided by G2

What do you like best about the product?
Reliability of the platform, opportunity to stay in touch with clients and employees in a meaningful way. We have integrated a TriCaster TC2 Elite system into our Zoom account for video conferencing and virtual event production.
What do you dislike about the product?
Less about Zoom, more just video conferencing on the whole, being "zoomed out." I really don't have any improvements to share at this time, Zoom has greatly benefited our business.
What problems is the product solving and how is that benefiting you?
The ability to connect both pre-pandemic and throughout the pandemic has been a vital part of our success. As a creative agency, so much of what we do relies on brainstorming and Zoom has allowed that momentum to continue throughout.
Recommendations to others considering the product:
We have tried a lot of the video conferencing software out there over the last 2+yrs and we always come back to Zoom as our preferred tool. We have recommended the platform above all other platforms when asked.


    Michelle B.

The best video calling service!

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
I've been using it this whole time with a flawless operation as it was in the beginning
What do you dislike about the product?
Still functioning at its peak and I'm still very pleased with using it
What problems is the product solving and how is that benefiting you?
I am solving the issues with person to person interactive meetings due to a global pandemic. The pandemic created so many issues with on site operating of everything and I use it for court ect.


    Khaled M.

An important Apps for Virtual world

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is very efficient and user friendly to use. Very easy to navigate through different sharing options. Audio,video quality,live chat and privecy features are excellent. Also we can use zoom for free and use anytime when we need to do any conference or meeting. Large audience can attend at the same time.
What do you dislike about the product?
I think every features are useful. There is nothing to dislike. In free version of zoom i can suggest to enhance the meeting time as not all can use the paid version.
What problems is the product solving and how is that benefiting you?
In our organisations in covid pandemic every meeting of directors are done by zoom app. Till now practice is going on. And also meeting with deferent vendors are also done via zoom apps.
Recommendations to others considering the product:
Very easy to use and effective one.


    Amanda S.

Zoom is very useful

  • April 11, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has been great in training over longer distances. I live over an hour away from the office so have been able to do the majority of my training using zoom. I am also able to use zoom for my personal business as a fitness instructor which allows clients from all over the country
What do you dislike about the product?
Zoom can have some minor glitches at times. It may be the wifi signal but it can be an issue on both sides of the conference. One thing I would like to be added to zoom is having a feature to disable the gallery view for the participants and not the host, allowing the host to only see those with camera on.
What problems is the product solving and how is that benefiting you?
I have solved the problem of distance. I am able to communicate to those who are all over with this conference tool. This has allowed fully remote work without skipping a beat.
Recommendations to others considering the product:
Zoom is a great tool to use for both personal & business use


    Swetha S.

Multi-purpose Conferencing App

  • April 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is a multi-purpose conferencing application that's viable in many industries and situations that'd require virtual communication. It's easy to use and takes no time to set up, allowing you to start your conferencing almost immediately once the users are available. You can host your meetings as and when you please or schedule them, which opens up more settings for you to configure. You can allow video for only the host or all the participants. You can enable the waiting room, which is incredibly beneficial because there are many instances of people joining meetings without invitation by entering random meeting IDs. The waiting room makes it so that anyone who joins the meeting has to wait for the host to permit them to participate first. This is an excellent security measure that no other conferencing software has added to their client. What makes Zoom viable is that there's no registration required to join, meaning participants can enter a name they wish to display during the meeting and join the session immediately from any medium of their choosing. Zoom is entirely a cloud-based application, so any shared file or image or video recordings of meetings are stored on the cloud that you and the participants from the meeting can view and download from any device that they've logged in. Zoom is scalable and excellent for meetings of any size. For smaller sessions, Zoom can display up to 4 participants in video conferences. But this can be expanded to 25 participants if there are enough participants in the session. You can also raise this to 49 other participants from the settings if you're in a large conference.

For work collaboration, Zoom is unmatched in performance and the tools that it offers to help you work in a streamlined manner. As a globally easy-to-integrate application, it draws connections from various other applications that people use daily for collaboration and communication, which can conveniently be embedded on Zoom to convert it into an all-in-one working environment. Zoom's screen-sharing feature is one of the most basic, yet essential tools that you can use to work with people and share visuals of anything. This tool makes Zoom the most used application in a variety of sectors and areas.
What do you dislike about the product?
I haven't found any issues with Zoom specifically that'd make me dislike it.
What problems is the product solving and how is that benefiting you?
The problem I've been solving with Zoom is worldwide connection and quick conferences. With one click, I'm able to communicate with anyone at any time for as long as I want. Zoom is cross-platform and supports connecting with any device, so you're never at a loss of communication for any reason. Zoom is not only a problem-solver when it comes to conferences but also allows you to collaborate and use other applications in a centralized window through its excellent integrations. You can have Salesforce, Asana, Dropbox, and more applications that you use daily for your work infused in Zoom to have an excellent working platform where you and your team can meet all your needs. Screen sharing on Zoom is a feature that makes it viable and universally beneficial in all sectors. You can view either one screen or multiple screens simultaneously in place of participants' videos when collaborating to multitask and work together better. Zoom also enables presenting, where any participant can start a presentation session. You can add other participants as co-organizers who can also help move the slide and annotate. Any presentation that is shared via Zoom is also available in the shared files for everyone to view after the meeting is complete. While you can record your meetings and also include the entire presentation in them, it's more convenient and also saves space to just view the presentation file afterward.
Recommendations to others considering the product:
I recommend Zoom without a second thought because it's been a huge benefit to my team while working. Its features and viability are excellent and you can do any remote work or assigned task with it. You're never at a loss of communication or have to switch between multiple tabs when Zoom can encapsulate every app seamlessly.


    Ahmed A.

Choose Zoom than other meeting applications

  • April 09, 2022
  • Review provided by G2

What do you like best about the product?
I had been using Zoom, and Microsoft Teams as well. As a Trainer, I felt easy to use Zoom.
1 - Zoom is user-friendly
2 - Easy Voting System
3 - Free Version is the best choice to use as newbie
4 - Zoom Mobile App is great and fast
What do you dislike about the product?
I didn't find any attendance system while using Zoom. So there must be some roles for webinar presenters and attendees. There must be some easy-to-share documents while the webinar.
What problems is the product solving and how is that benefiting you?
I am using the free version. So I do meetings with my clients and give short training to my students. Zoom gave me an opportunity to demonstrate my products to my clients. And train my students for free.