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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Akhilesh P.

zoom meeting simple and easy to use

  • March 26, 2022
  • Review provided by G2

What do you like best about the product?
zoom meeting interface and other features like chat contact app share screen and easy to create a new meeting and very interest create automatically schedule meetings zoom app work very
smoothly.
What do you dislike about the product?
first of all zoom app size, and security concerns if teachers do not password-protect their online class limited features and usability on a free plan it will need between 600MB to 1.70GB of data per hour
What problems is the product solving and how is that benefiting you?
I would recommend you please reduce the zoom meeting application app size and how to minimize save user internet data I would like to thank you zoom meeting team because I am a couple of years using your application and your application is one of the best meetings application
Recommendations to others considering the product:
virtual background and media & audio control


    Maria S.

Stay connected with ease

  • March 23, 2022
  • Review provided by G2

What do you like best about the product?
Zoom is the best platform for video conferences, allowing you to conduct your sessions whenever you want, wherever you want. You can have video conferences with up to 99 other participants and this limit can be raised to 300 based on your account type. You can also have private sessions with just one person by hosting a conference from their DMs. Zoom is the most intuitive software for conferences as it has the settings to help you prepare yourself. You can receive audio feedback on how your mic sounds and see your video quality before you enter any conference, which helps eliminate any possible issues with clarity as you can fix them beforehand. Zoom has built-in screen sharing, which is beneficial in work conferences and sessions with clients or customers where you're sharing your project or new product. You can easily get feedback from polls, surveys, and forms at any point during the session. Zoom allows you to stream your conference on social media platforms simultaneously, which is an excellent way for businesses to make their conference calls and announcements easy to view on apps like Facebook and YouTube to reach a wider audience who may not use Zoom. Zoom makes it possible for people to work from home through its seamless communication features. While screen sharing takes up the entire window space on other video conferencing applications, Zoom not only allows you to see people's videos simultaneously but also allows more than one person to share at the same time. What I like best is that I can use Zoom on my tablet when I'm not on my computer to participate in conferences and exchange information through DMs. Zoom on a tablet is perfect as it's a much bigger screen than a mobile phone and it has more room to see multiple speakers at once instead of just the active speaker.
What do you dislike about the product?
Zoom badly needs the options to allow users to lower or increase the volume of other speakers in the conference. Oftentimes there are issues where one speaker is too loud while the others are too soft or vice versa. An individual volume slider for each participant will allow us to change their volume to our preference as opposed to the default one.
What problems is the product solving and how is that benefiting you?
I use Zoom for work conferences and customer conference calls that we stream to our Facebook page and Youtube channel for broader reach. We've been steadily using Zoom for years for customer conference calls where we showcase new projects, products, and services we offer. We're able to interact with them easily without filling up space in our conference room while still getting the feedback we need from them through surveys, polls, and forms. Since the beginning of coronavirus, my coworkers and I have been pretty dependent on Zoom for our work to maintain social distance. Our day-to-day conferences greatly aid in having a good line of communication throughout our work sessions. Our screen sharing sessions make it possible to work as a group on various assignments and partake in training sessions. Zoom not only allows us to do our work but also have seamless interactions with customers and interns on a daily basis. Our sessions with interns allow us to assist and guide them into our ways of doing things. Even when there's no local network for us to send files with, we can use Zoom to send files instantly as it's pretty fast. Zoom also allows us to share presentations independent of screen sharing sessions, where we can move through the slides easily on Zoom. The other participants also get the ability to look at past slides and move up to where the presenter is at any time.
Recommendations to others considering the product:
Zoom is fantastic for video conferences and allows users to interact with each other and customers seamlessly. It's portable so you can use it anywhere, even on your web browser. This allows you to invite people to your conferences even if they don't have the app downloaded. Overall, it's the most versatile and easy-to-use software where communication happens.


    Nachiket P.

The Most Intuitive and Simple to Join Meeting Platform

  • March 18, 2022
  • Review provided by G2

What do you like best about the product?
The best thing I like about Zoom is that it provides me a live feed in the Settings regarding the CPU and Memory usage. It also helps me trach the bandwidth, for both sending and receiving operations. Many a time, it happens that multiple applications are open on my system, which leads to high Memory consumption. This feature helps me decide whether I would need to close some of these applications, and also to decide whether to switch my network to a better one in case more bandwidth is required. This is really helpful since I have daily team meetings wherein a lot of content is shared on-screen, people switch on their videos, and this increases RAM usage and bandwidth.
What do you dislike about the product?
For some of the meetings, I have noticed that the camera directly tuns on as soon as I join, and I am not prepared for the same. I might be looking unprofessional, and this is really embarrassing during client calls wherein turning the camera on was not planned for. A separate message box should pop up to mention that the camera would be turned on upon joining the meeting so that people could ready themselves and adjust their looks.
What problems is the product solving and how is that benefiting you?
In the current Work From Home environment, virtual meetings are a must to keep the team bonded and well-informed on the progress of the tasks. Since my team follows an Agile model, daily team huddles are a must, and hence a virtual meeting platform is required. Zoom comes to the rescue to aid with all the meetings the team has, ranging from daily huddles to client demonstrations. The features of reminders, screen sharing, video sharing, and annotations have been a real boon and have increased interactivity during the meets.
Recommendations to others considering the product:
I would recommend everyone to use Zoom. It is a very user-intuitive platform for having meetings, and helps creates groups and send messages with the same ease as with Whatsapp. You can also share messages with yourself which can act as reminders. A very helpful meeting platform.


    Mulungi S.

Simple video conferencing and time saving

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom has a very good user interface with a variety of features.
It allows screen sharing with other users during meetings this makes sharing of documents so easy.
This app display HD videos which are so clear during video conferencing and also offers high quality audios.
They have a basic free plan up to 100 users which is just awesome.
What do you dislike about the product?
For now am not experiencing any short comings with this app, everything seems to be covered up.
But still they can add in more amazing features.
What problems is the product solving and how is that benefiting you?
We have been able conduct meetings for studies on this app with a lot of easy since it allows screen, we can all learn while seeing on the screen of the person teaching us. This has really helped in the smooth running of our company and maximized our profits.
Recommendations to others considering the product:
I recommend everyone to download this app to have the best way to communicate with others. It's so good indeed.


    Haritha S.

Most satisfactory conferences

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Zoom offers the best web conferencing today. It stands out in the category today for its ease of use and excellent UI and UX. You can have web conferences with people from all over the world at any time. You can have web conferences where only the host can display video or allow this permission to all participants. When creating a conference, you can enable the waiting room option, where all participants have to wait until you admit them into the main room. The waiting room will be available throughout the meeting, not just the beginning, making it convenient for participants who are late or their turn to participate isn't at the very beginning of the conference. Whether or not you're in a web conference, the text box and message threads are available all the time for chat-based conversations. You can have web conferences with one person or several people simultaneously. Zoom is excellent for those working from home as it provides the means to hide your background. Even if you don't have a green screen behind you, you can blur your surroundings or select a virtual background image that Zoom will display to the other participants for the sake of your privacy.

Furthermore, Zoom is an all-in-one software that you can use on phones and other devices for conferences if you cannot use your desktop computer. You can essentially take Zoom and your conferences with you in your pocket and attend them from anywhere.
What do you dislike about the product?
You get only 40 minutes of conferencing time if you're using Zoom without a subscription. This limit only exists for web conferences involving two other people or more. If it's just you and one other person, there's no such limit.
What problems is the product solving and how is that benefiting you?
Zoom is excellent for conferences, which I use it for daily. It allows me to connect and work with my coworkers seamlessly as we've been relegated to work remotely due to the lockdown. Although the restrictions aren't as strict as they use to be, we continue to work remotely as it allows us to be productive and save time and money on the commute to the office. Zoom has been so handy that it solves all problems that can arise from not having face-to-face communication in real life. My coworkers and I can work at our own pace without any time wastage since there is constant communication and collaboration throughout the day. For any issues we run into, we can solve them by sharing screens, a feature for which Zoom is well-known. File transfer is quick and secure on Zoom, enabling us to send confidential company data and software code we work on without any data leak. Zoom ensures our conference rooms are secure with the help of the waiting list, where we have full control over who we admit into our conferences. Remote work at our organization wouldn't be possible without Zoom and it's by far the most important tool for producing consistent results and being time efficient.
Recommendations to others considering the product:
If you're considering Zoom after using another web conferencing software, you'll find it easier to use due to its intuitive UI and excellent UX. It guarantees fantastic results and it's free to download. You can also use it on your other compatible devices and conference from anywhere.


    Fiorella S. C.

I started using Zoom when the pandemic hit and it has helped me immensely

  • March 05, 2022
  • Review provided by G2

What do you like best about the product?
I am an assistant teacher. So, during this last year and a half, we have been using Zoom to teach. It is incredible how this tool has allowed us to "transfer" many in-person activities we used to do with students to an online environment. For example: Group them, let them work together, and then call them back to the main room to check their work. Another great thing is that we can lock the meeting room. We have used this feature several times. When we have to talk privately with some students, we would tell them to arrive earlier, lock the room before everyone starts accessing and speak to them. Also, at the end of presentations, we usually say goodbye to them, and we stay in the room, block it and start reviewing works without the fear they may enter the meeting room without us noting, just like it was during the in-person classes.
What do you dislike about the product?
There are a few things I think can be improved. For example, we must call the students back to the main room. Two possible ways: One is to enter the room they are in and tell them to go back; the other is using the announcement option, but letters are so small, and if students do not see their screen, they won't even notice it.
What problems is the product solving and how is that benefiting you?
We are translating physical classes to virtual ones. One of the benefits is that students now feel like they are all "in the front row". We usually have rooms of 20-30 students, and not all of them get to be in the front row. Now, all can hear their partner's critics and comments on their work. Another great thing is that we can record classes, and we can share them with students later. The "raising hand" emoji is also a great option to know when students participate.
Recommendations to others considering the product:
Zoom offers the best user experience. If you are new to virtual meetings (as we all were before the pandemic started), it may take you a while to get used to it. But soon, you will love it. You will want to change it for any other software.


    Jillian M.

Simple to Use, Effective Application

  • February 19, 2022
  • Review provided by G2

What do you like best about the product?
I like that when I click on Personal Meeting in the Zoom app, it will allow me to click on the Personal Meeting button to easily copy and paste it into Google Calendar for meetings.
What do you dislike about the product?
I dislike that it is sometimes hard to cultivate individual meeting links, in that I do not know how to do it and the product does not make it easy to figure out.
What problems is the product solving and how is that benefiting you?
It is an easy, accessible product for internal and external meetings (i.e. with clients). Nearly everyone knows how to at least get into Zoom, which has allowed my company to conduct meetings seamlessly.
Recommendations to others considering the product:
I suggest that you really experiment with the user interface before purchasing because it is challenging to find out exactly what your upcoming meetings are or where they are all scheduled in a calendar.


    Verified User in Legal Services

Effortless Communication, Limited by Meeting Duration

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
I like the ease of setting up meetings with Zoom Workplace, which I use for communication with clients, staff, and parents. The initial setup was easy, which I appreciate, and it's convenient not having to meet in person, especially during bad weather.
What do you dislike about the product?
I don't like the time limit on meetings. It seems sometimes you can be restricted on how long your meetings can be.
What problems is the product solving and how is that benefiting you?
Zoom Workplace makes it easy for me to communicate with clients, staff, and parents without meeting in person, which is especially helpful in bad weather.


    Yahawa A.

Lots of functionality to help with the new work/school from home culture

  • February 14, 2022
  • Review provided by G2

What do you like best about the product?
I like that on top of being a video communication option for the modern world, you can also do things like present your screen, connect and control someone's screen, draw on slides, amongst many other things. It is helpful for a lot of different types of meeting formats as well as beneficial in the IT field to present and instruct users. Features like break out rooms have also been useful in many different ways. It works well on my computer, tablet, and phone which is also a good option for when one is on the go. I feel like everytime I log into zoom I discover a new feature to make life easier.
What do you dislike about the product?
Sometimes it can be very laggy, even more than google meet, which is why we tend to still use Meet for most of our general, larger meetings. While having a stronger internet connection helps, it is not always possible, and meet tends to be more stable in that field overall. Sometimes I have trouble getting my bluetooth speakers to properly connect and even when they are connected the volume seems very low no matter what I do. I feel like, as a premium user, audio should not be the main problem I am having.
What problems is the product solving and how is that benefiting you?
This product has helped with long-distance communication, maintaining social relationships, meeting for the class as well as meeting with outside vendors for work. I like all of the tools that it has for classroom use and learning. It feels intuitive and allows for a more direct experience when learning new material. Features like break out rooms have been useful in many of the classes I have taken so far as well as being useful for interviews. I have attended several webinars on zoom as well and it always goes smoothly. I am glad we are way passed the time of having to use laggy Skype for everything!


    Tendai Gibson M.

The Ideal Companion for the Home Office!

  • February 05, 2022
  • Review provided by G2

What do you like best about the product?
During the Covid-19 pandemic, I used Zoom a lot more. The mobile app is a great way to catch up with meetings while I am on the run. Although I am using the free plan now, I will buy a premium plan very soon.
Zoom is, without a doubt, the best meeting software available. It's not just because of its features, but also because of how easy it is to use. Zoom's user interface is somewhat traditional, whereas competitors take a more modern approach. Also, the screen sharing tool is handy and has many features.
What do you dislike about the product?
One of them is Zoom's inability to host longer-term meetings. Another issue is that it can't use my phone's features, such as recording. Overall, bugs, audio dropouts, and connectivity issues are the most serious issues I've encountered.
What problems is the product solving and how is that benefiting you?
I used to travel to my students for lessons before Covid-19, but during Covid-19, I solved this problem by using Zoom Conferencing. Some of the meetings I've held have been via Zoom.
Recommendations to others considering the product:
Zoom is a great technological tool that, when used correctly, will give you all great results. Please take time to read more on using zoom correctly on google.