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Zoom

Zoom Communications, Inc.

Reviews from AWS customer

3 AWS reviews
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External reviews

10,063 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Education Management

Best video calling platform

  • June 24, 2021
  • Review provided by G2

What do you like best about the product?
Zoom's standout feature is its seamless and user-friendly video conferencing platform, enabling high-quality virtual meetings, webinars, and collaborations with a range of interactive tools and features.
What do you dislike about the product?
A drawback of Zoom can be its occasional reliability issues, such as audio/video glitches or connectivity problems, which can disrupt smooth communication during important meetings or events. Additionally, the free version's time limitations might be limiting for longer sessions.
What problems is the product solving and how is that benefiting you?
Zoom addresses the challenge of facilitating effective communication and collaboration in a digital landscape by offering a robust platform for seamless video conferencing and virtual meetings. This benefits users by allowing them to connect, communicate, and collaborate with colleagues, clients, and partners from anywhere, fostering productivity, engagement, and efficient remote work.


    Mohd S.

Live video calls

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
One thing I really like about Zoom Workplace is how it’s bringing all collaboration tools.
What do you dislike about the product?
Yes, share full screen is not working properly from last few days, shows multiple screens and unable to see clearly.
What problems is the product solving and how is that benefiting you?
We meet our clients online and record the conversation for future reference.


    Brendan K.

The best video conferencing software

  • June 10, 2021
  • Review provided by G2

What do you like best about the product?
What I like about Zoom especially now that we were facing the pandemic restriction, is the fact that we can hold weekly or even daily meetings remotely and it will be as if we are in the same building. I'm also loving the integrations and partnerships that Zoom has come up with in the past few months/years, making it a lot more easier to connect and have remote meetings without any challenges and to make it easier to integrate with other tech stacks we use on a daily basis. In my line of wor, I use Zoom daily for internal meetings and for Discovery Calls with clients, and I have loved the whole experience so far.
What do you dislike about the product?
So far I like everything about Zoom and I have not found anything to dislike.
What problems is the product solving and how is that benefiting you?
Because most people are working remotely, we are holding all meetings online using zoom. It is making our work easier in a way that you can have a meeting with someone who is in a different time zone in different parts of the world. Multiple people can join the meeting as well and I like the fact that Zoom introduced a new feature for changing your background while on a call and you can share your screen as well during the meeting.


    Surajit C.

Best Software for Business meeting

  • May 29, 2021
  • Review provided by G2

What do you like best about the product?
I used Zoom for my office meeting daily. IT is very user-friendly and very easy to operate. I can join my meeting by using the meeting links. One of the most interesting features I liked about this software is I can handle other computers if they faced some trouble in their environment. Fro daily office meeting is a game-changer for me. The recording is very easy, so later part I can analyze my meeting and share it with other colleagues who have missed the meetings. Here, I can also arrange some safe meetings like password-protected meetings; Zoom has provided some security features for that also.
What do you dislike about the product?
Sometimes I faced lagging in this software. I am not very much sure if it is a network issue or a software issue. Zoom has a customer support feature only in paid version, but when you do then you do not find any customer support in the paid version(Not sure about others, but I have faced this issue). The virtual Background needs to be more realistic.
What problems is the product solving and how is that benefiting you?
I have faced a lot of issues while solving a bug. So, here in this software, I can share my screen with my senior colleague and ask for some help. Sometimes I used zoom meeting recording to analyze my DEV meeting or when I missed my meeting. I am using ZOOM since I joined my current organization for a product review or to deal with customers.
Recommendations to others considering the product:
Zoom is very effective in terms of video calls and audio calls. Screen Sharing options are very powerful in zoom.


    Krystle Beauchamp G.

Connected our company through the pandemic and beyond!

  • May 19, 2021
  • Review provided by G2

What do you like best about the product?
ZOOM has an amazing interface that everyone can use, regardless of tech comfort and allows us to connect our employees wherever they are. The interface is simple enough to also not be distracting.
What do you dislike about the product?
The meeting rooms and admitting folks and syncing to streaming platforms can sometimes be cumbersome, but not overwhelming. Some of the application requires a lot of bandwith, which can be difficult for employees who have weak wifi connections or are using cellular data.
What problems is the product solving and how is that benefiting you?
Bringing the right groups of people together that otherwise would have been a logistical nightmare is easy now, thanks to Zoom. The time we gain in the easy scheduling is measurable, and using ZOOM has allowed for greater collaboration overall.


    Marcelo B.

ZOOM, GOOD VIDEO CALL TOOL.

  • May 16, 2021
  • Review provided by G2

What do you like best about the product?
It is a tool that allows you to carry out work meetings via video call in a simple way. Although sometimes it is not very stable regarding the online connection between several people, it is advantageous. In my case, I employed it only like a family and not for an online job company.
What do you dislike about the product?
I am concerned about privacy and protection shields when using the tool. It has been public knowledge that he had computer security flaws.
What problems is the product solving and how is that benefiting you?
Obtaining great advantages in video conferences as long as you have an excellent audio and video system pre-installed in the office, ZOOM is a very versatile tool to carry out any remote work meeting. 100 percent effectiveness. Without a doubt, it is highly recommended over its GM competition.
Recommendations to others considering the product:
As I have already mentioned, when you are genuinely reliable with your computer security shields, they will undoubtedly be a global success!


    Marketing and Advertising

Friendly Video Platform With Good Options

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
Zoom provides multiple options - backgrounds, filters, ability to manage video calls, etc. You can customize backgrounds, your name, take polls, and use to record for use later on other platforms.
What do you dislike about the product?
I don't like the limits around number of participants - and ability to easily add music to background while on video as the meeting/event leader. I've had to get a separate Rodecaster Pro to have clear audio, music, and sounds.
What problems is the product solving and how is that benefiting you?
The ability to expand my business globally without traveling. The ability to record video and download it for use on separate platforms. The need for as close to face-to-face communication as is possible.


    Jennifer H.

Best way to meet and social distance

  • May 10, 2021
  • Review provided by G2

What do you like best about the product?
Quick access to video conferencing. This system is easy to use. The software allows for AI notetaking which is helpful and easy to follow. Customer support has provided assistance with our implementation as we use Zoom Workplace daily for both clients and staff meetings.
What do you dislike about the product?
I am not confident about the security and fear it could be hacked.
What problems is the product solving and how is that benefiting you?
I am learning how to make the system more secure.


    MarJean C.

I am in LOVE with ZOOM! It is my go to tool for my Business.

  • April 30, 2021
  • Review provided by G2

What do you like best about the product?
The ease of use. I can record my online training and repurpose the recording and use them in many different areas. I can use it and share it on Facebook and be live on both platforms. The free version provided all my needs until my company grew to the point where I had multiple people on the call for more than the minimum time, I had to upgrade, but I am glad I did. Zoom is constantly updating the platform with more ways to look professional.
What do you dislike about the product?
Sometimes the connection is not good but I do not know if it is a zoom issue or my wifi issue. Freezing is an issue but not sure if it is fixable. For me I understand the platform, but when I am invited to a zoom session I often help the presenter figure out how to use the platform. The paid version does have more bells and wistles than the free version. Possible Zoom could make it easier for new users get educated on using the platform.
What problems is the product solving and how is that benefiting you?
I am able to coach multiple clients at the same time, help my clients to be inspired and encouraged as I have the feeling of actually being in the same space. It is so much better than a phone. I upload my recordings as YouTube content for trainig purposes and have the recordings in multiple places just incase a platform goes down, I still have access. My clients can get a copy of the meeting for future replay purposes, my clients who cannot attend live get access to replays so they do not miss a beat as well. I love Zoom.
Recommendations to others considering the product:
I always recommend Zoom to my clients and prospects who are looking for a tool that will help them to connect with their prospects or clients in a more professional way with ease.


    Samuel K.

Zoom

  • April 22, 2021
  • Review provided by G2

What do you like best about the product?
The capabilities of connecting over Zoom apart from each other while physically apart
What do you dislike about the product?
The frequent lag when numerous people on Zoom session
What problems is the product solving and how is that benefiting you?
Meeting, presentations and collaborative opportunities. Physical presence is not always needed to accomplish goals
Recommendations to others considering the product:
We love utilizing Zoom and will do so moving forward in bussiness!! Thank you