Zoom
Zoom Communications, Inc.External reviews
10,064 reviews
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External reviews are not included in the AWS star rating for the product.
Simple, Dependable Meetings with Clear Audio/Video and All-in-One Scheduling
What do you like best about the product?
What I like most is how simple and dependable it is. Meetings start on time, the audio and video quality are clear, and I don’t have to worry about tech issues. I also like that chat, meetings, and scheduling are all in one place, which saves a lot of time. Even people who aren’t very tech-savvy can use it without much trouble.
What do you dislike about the product?
There are a lot of features, which is great, but it can feel a little confusing at first. Some tools are hidden in menus, so it takes time to find everything. Also, some of the more useful features are only available on paid plans, which can be frustrating if you’re on a budget.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves the problem of poor communication, especially for remote or hybrid teams. It brings everyone together in one space, so meetings, messages, and collaboration don’t feel scattered. For me, it means fewer misunderstandings, quicker discussions, and staying connected with my team even when we’re not in the same office.
Overall experience is great but still I wish they get added more than 40 minutes in free version.
What do you like best about the product?
So I'm working at a company where I'm ordered a work from home. means my day is basically one long meeting after another, and Zoom is what keeps things running without any drama and with ease. The best part for me is definitely the stability and smooth interface I must say. In Delhi, especially rainy days, sometimes the internet fluctuates or the weather gets crazy, but Zoom somehow manages to keep the call going even on a shaky connection that's a reliable part over other platforms I guess. So I'm glad to use this correctly.
What do you dislike about the product?
It's truly great but not the best obviously. As for long meetings, the phone or laptops get heats up and also the worst past? The 40 minutes time limit (obviously free version) but this is not a great thing. We have important sessions and topics to cover in official meetings but calls get cut suddenly.
What problems is the product solving and how is that benefiting you?
I guess the biggest problem solving is that it solved Chaos of communication. It honestly just saves me time and mental peace. I can finish my meetings faster, explain my points clearly and properly.
Seamless Communication, High-Quality Video
What do you like best about the product?
I like the ease of use that Zoom Workplace offers, making it simple to get things done. The high-quality video is another great feature, ensuring our meetings are clear and professional. The good connectivity and integration features make everything run smoothly, especially since we use it with CRM and cloud storage. The seamless communication features enhance our virtual meetings, which is essential for effective team interaction. Additionally, the initial setup was quite easy, and that's always a plus.
What do you dislike about the product?
I think Zoom Workplace could improve the interface and add more good features. I'd like the addition of customized features and more stable connections.
What problems is the product solving and how is that benefiting you?
Zoom Workplace provides good communication and virtual meeting solutions with ease of use, high-quality video, good connectivity, and seamless communication features.
An All-in-One Platform That Makes Team Communication Simple
What do you like best about the product?
What I like best about Zoom Workplace is that it brings everything into one place—meetings, chat, calls, and collaboration—so work feels simple and organized. It’s easy to use, reliable even on low internet, and makes connecting with people quick and stress-free. 👍
What do you dislike about the product?
What I dislike about Zoom Workplace is that it can feel a bit heavy and cluttered with too many features for simple use. It also uses a lot of system resources at times, and some useful options are locked behind paid plans, which can be frustrating.
What problems is the product solving and how is that benefiting you?
Problems Zoom Workplace is solving:
Fragmented communication – Instead of switching between separate apps for messaging, video calls, and file sharing, Zoom Workplace puts them together in one platform.
Unclear collaboration – Teams often lose track of discussions and files. Zoom Workplace keeps messages, meetings, and documents in threads so things are easier to find.
Remote work challenges – It makes virtual meetings and team chats feel more natural and connected, even when people aren’t in the same place.
Fragmented communication – Instead of switching between separate apps for messaging, video calls, and file sharing, Zoom Workplace puts them together in one platform.
Unclear collaboration – Teams often lose track of discussions and files. Zoom Workplace keeps messages, meetings, and documents in threads so things are easier to find.
Remote work challenges – It makes virtual meetings and team chats feel more natural and connected, even when people aren’t in the same place.
Professional and Intuitive, But Needs Better Bandwidth Options
What do you like best about the product?
I use Zoom Workplace for professional meetings and also for formal interviews. It really helps in keeping things professional. I appreciate the one-on-one chat function, which aids in sharing insights without interrupting the entire meeting flow. The interactions feature and background changing feature are also really good. Additionally, the initial setup of Zoom Workplace was really easy and didn't require much hassle. Zoom Workplace adds a professional touch to the whole virtual meeting scenario, and I integrate it with Zoom Whiteboard for proper productivity. My team's first preference was Zoom Workplace, and it still is.
What do you dislike about the product?
The requirement for a stable bandwidth is not suitable for people with slow speed internet connections and also if you want to conduct meetings with a large number of people, it requires paid subscriptions. Instead of requiring a specific bandwidth, there should be an option available for people to select a mode which requires less internet and only transmits audio. The subscription model has become an issue because the competitors like Google Meet are providing their services for free.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for professional meetings, and it helps keep things professional with one-on-one chat that doesn't interrupt meetings. It allows host control and interactions, enhancing the overall meeting experience.
Efficient and Professional Tool with Room for Improvement
What do you like best about the product?
I frequently use Zoom Workplace for work meetings on my laptop, and it makes conducting meetings very easy. It has a very efficient interface with various options like screen sharing, muting participants, creating scheduled calls, and making groups for conversations, which is very smooth. I find it better for professional tasks than WhatsApp, as it enables easy connection with colleagues. I like the beginner-friendly UI interface, which made getting used to the platform easy for my team and me. The feature of being able to integrate and pre-edit all my needs makes work more professional and integrated. Also, using various tools like Snapchat for camera filters and other audio tools makes my meetings more efficient and attractive.
What do you dislike about the product?
One of the problems is that Zoom Workplace consumes too much data, and lag issues are one of the biggest problems due to the same.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for work meetings and find it makes connecting with colleagues easy. It has options like screen sharing, muting, and scheduled calls that make work more professional and smooth compared to alternatives like Google Meet.
Reliable Meetings, Great Features, Minor Connectivity Hiccups
What do you like best about the product?
I like Zoom Workplace for its ease of use and reliability. The interface is simple, meetings start quickly, and the audio and video quality remains stable even on an average internet connection. I value the screen sharing, high-quality audio and video, chat during meetings, recording features, and easy meeting setup, which stand out from other apps. Initial setup was quite easy.
What do you dislike about the product?
I don't like the high resource usage of Zoom Workplace, which can be a bit of a drain on my device. There are also limitations in the free version that can be frustrating. Occasionally, I experience connectivity issues where video or audio may lag, especially on slower or unstable internet connections. The limited customization options can be a downside too. Plus, the learning curve for some advanced features means they're not very intuitive for first-time users.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace for online meetings and video calls. It helps me with screen sharing, team collaboration, scheduling, and calendar integration.
Streamlined Virtual Meetings with Outstanding Features
What do you like best about the product?
I like that Zoom Workplace allows me to join meetings via a web browser without needing to download the application. I also appreciate the annotations feature, which lets me highlight certain points during meetings. Another feature I find valuable is the ability to assign another host if I'm unable to join a meeting, ensuring seamless management. The setup was easier for integration, handling larger audiences at the organizational level, and sharing invites and scheduling meetings.
What do you dislike about the product?
Sometimes Zoom Workplace glitches while sharing the screen or the audio, and the FPS drops during screen sharing. It would be great if Zoom could further solve these issues. Also, the ability to join meetings via a dial pad without an internet connection could be improved to still participate in the meeting.
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to connect virtually with a larger audience, solving the issue of being unable to visit someone physically. It's easy for handling larger audiences and simplifies sharing invites and scheduling meetings.
Great Noise Blocking on Calls, but App Navigation Can Be Tricky
What do you like best about the product?
I like how on the phone call feature its blocks out background noise.
What do you dislike about the product?
I struggle navigation the application at times.
What problems is the product solving and how is that benefiting you?
It is our main form of communication between employees and clients.
Effortless Meetings, Instant Connectivity
What do you like best about the product?
I find Zoom Workplace easy to use for meetings, allowing me to connect with everyone effortlessly. The tool is great for sharing documents and ensures conversation safety and security, which I appreciate. It's easy to connect for business-related meetings and discuss topics to grow the business. Plus, it works reliably even when the weather affects internet stability, making it easy to maintain a normal connection for meetings. The initial setup was very fast, which was a big plus for me.
What do you dislike about the product?
No
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to easily connect and meet with anyone, share documents, and ensure safety and security in meetings, even in bad weather.
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