Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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Using zoom daily since pandemic
What do you like best about the product?
Zoom is now a common household name and everyone knows how to use it. It is versatile for work, school, friends etc.
What do you dislike about the product?
The price is a little bit on the expensive side for a small Canadian business
What problems is the product solving and how is that benefiting you?
Working from home during a pademic
Zoom is miles ahead of the game!
What do you like best about the product?
Zoom has quality image and audio. It is very easy to use and allows for virtual backgrounds. It offers a variety of meeting settings. I can share screens on the same network which makes my life easier
What do you dislike about the product?
I do not like the way video calls are displayed when there are too many people present for the call. When you have a less than perfect connection you pretty much lose sound and it is hard to get it back.
What problems is the product solving and how is that benefiting you?
Zoom allows me to hold a meeting anywhere with anybody at pretty much any time. I can sit in my car at a fast food restaurant parking lot and hold a meeting with 10 people without leaving my car. It saves time.
Recommendations to others considering the product:
Its a remarkable product and easy on the pocketbook. I suggest purchasing it.
An Essential for Today's Business
What do you like best about the product?
The best thing about Zoom is that they truly listen to their users and work to optimize their platform to address user needs. We've been using Zoom for over a year now and it was a great tool for communication and collaboration even before the remote working situation. With remote working we quickly brought all uses up to speed and it has been an essential tool in many aspects of our business, from internal meetings to external events and webinars.
What do you dislike about the product?
Zoom is growing so rapidly sometimes CSAs don't often have the answer or worse, the correct answer. The knowledgebase, while great, often trails behind the most accurate information. We've also received conflicting advice from some of their support staff. I think this is all related to growing pains and once they're able to slow down it will be better.
What problems is the product solving and how is that benefiting you?
Mechanisms by which we can more effectively communicate and collaborate both with internal and external audiences. We have much better communication and collaboration as a direct result of the Zoom platform in both arenas.
Zoom has been an amazing tool through COVID-19
What do you like best about the product?
My business would have completely shut down if it wasn't for Zoom during COVID-19. The tech works great for connecting with clients. I have had very few problems with the software during meetings.
What do you dislike about the product?
It would have been nice to have a "pay by call" option, rather than the monthly/yearly options. The virtual background screens are fun, but still a bit glitchy.
What problems is the product solving and how is that benefiting you?
Being unable to meet with clients would have ended my productivity. However, I have been able to continue meeting clients, showing materials, etc, all without issues thanks to Zoom.
Stay connected!
What do you like best about the product?
Zoom makes it so easy to have face to face conversations from the comfort of home.
What do you dislike about the product?
Some clients don’t use zoom and I’m always disappointed when we have to use an alternative.
What problems is the product solving and how is that benefiting you?
No problems other than lack of utilization by clients. Video and sound quality are far superior with zoom as compared to alternatives.
Great tool for video meetings
What do you like best about the product?
I love how easy it is to use! The integration with my calendar makes it so easy to schedule any meeting, and I use it at least twice a day, if not more.
Setting up the account took no time at all; it's been very easily implemented by our entire team.
I can send a Zoom link to people who don't have an account and they can still join the meeting. The recording feature has made it very easy to review my meetings, ensuring I don't miss anything.
Setting up the account took no time at all; it's been very easily implemented by our entire team.
I can send a Zoom link to people who don't have an account and they can still join the meeting. The recording feature has made it very easy to review my meetings, ensuring I don't miss anything.
What do you dislike about the product?
There isn't anything to dislike. So far, I haven't had any issues and it's been a helpful tool for our whole team.
What problems is the product solving and how is that benefiting you?
We have a full remote team and with Zoom, we've been able to have our daily staff meeting without missing a beat. It's also been great for client reviews and meetings. I love that I can record them and go back to watch, catching any notes or references I need.
Videoconferencing
What do you like best about the product?
As the administrator of the meeting I can control everything, such as mute and unmute whoever I want, ask the participants to turn on the video, there is an option to raise your hand if you wanna talk, so not everyone talks at the same time.
What do you dislike about the product?
Some functions like backgrounds are not available for all kinds of devices.
What problems is the product solving and how is that benefiting you?
Virtual Classes, work and family meetings
Excellent app to work from home during current situation around the globe
What do you like best about the product?
What I like the best is conference call feature. when we use this feature on whatsapp or Skype it not worked very well as compared to zomm
What do you dislike about the product?
zoom has to expand his free session time to 2 hours minimum. if Internet speed is not good zoom will go on sleep
What problems is the product solving and how is that benefiting you?
I can finish my office work from home . I can coordinate with my colleagues. I chat with my buddies while sitting in home safely and biggest plus point it helps me to attend my classes.
Recommendations to others considering the product:
Please use zoom to meet your friends, relatives,collegues and teachers instead of going outside to meet people during current situation around the globe stay at home stay safe and connected to the world through Zoom
ZOOM away
What do you like best about the product?
Easy to use. Anyone can learn this platform quickly
What do you dislike about the product?
I have nothing I. Dislike. For me this is the best system
What problems is the product solving and how is that benefiting you?
Communication for meetings. Good for social distancing
Zoom has become the go to for meetings
What do you like best about the product?
Zoom is fairly easy to use for non-tech people. Very few issues with connectivity and audio lag. zoom. It has many features you can choose to use, such as polls and breakout rooms This has helped keep people engaged during meetings. Not having to use a green screen for a virtual background has been a huge advance.
What do you dislike about the product?
The layout of all the controls can be a little confusing. Some are bottom left, some top right, some hidden until you know they are there. This can slow down the workflow if you are unfamiliar with the process. A panel of controls in one place would perhaps be more effective. Being able to add a breakout room after the rooms are opened would be a great feature to add. Currently you have to close the rooms and recreate. Also, being able to name the rooms and not have that change when you recreate would be nice.
What problems is the product solving and how is that benefiting you?
During COVID, this has been the best way to continue group get-togethers and meetings. It allows us to have weekly meetings, use PowerPoint to stay on track, and maintain a connection. The free accounts are great for short meetings and have allowed more to use it in this time of isolation. It has allowed businesses to connect more personally with those outside our normal geographic area. Attending new groups, meetings, and organizations that have formed online has been a great business advantage, and even using zoom to replace local face-to-face meetings has saved countless hours of travel time and bills for expensive coffee.
Recommendations to others considering the product:
Check out the video tutorials and practice a few times before the meeting. It can be a little tricky finding everything you need to click and practice can be a game changer.
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