Zoom
Zoom Communications, Inc.External reviews
10,063 reviews
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External reviews are not included in the AWS star rating for the product.
Crystal clear video calling
What do you like best about the product?
Zoom made it super easy to do my training and to connect with more than one person at a time. The video was crystal clear I was able to see everything that my trainer was doing the screen sharing option helped a lot when we are going over a different ways to do things for the job that they hired me for. I would definitely recommend Zoom for anyone who needs to use video. Chat for training or meetings.
What do you dislike about the product?
I didn’t have any issues with it so I have no complaints
What problems is the product solving and how is that benefiting you?
It helped me be able to do my training for my job, but also stay at home and be with my kids while they were out of school for the summer.
Helps with remote/hybrid work
What do you like best about the product?
Zoom is seen as solving the problem of distance, enabling daily remote collaboration, distributed teams, hybrid meetings, etc. Love Features such as waiting rooms, passcodes, encryption for calls
What do you dislike about the product?
Interface can be designed better, should be able to take quiz or poll
What problems is the product solving and how is that benefiting you?
Meeting notes, captions in English, very interactive with emojis
Powerful, Integrated, and Easy to Use
What do you like best about the product?
What I appreciate most is that despite having so many features (Mail, Calendar, Chat, Meetings, Phone), it doesn't feel cluttered or complicated. The interface is clean and intuitive. I can share files, have quick video huddles, use the integrated Whiteboard to brainstorm, and everything is saved and searchable.
What do you dislike about the product?
The file management system within the chat is good but not as robust as a dedicated solution like Google Drive or Dropbox. The notifications are sometime annoying.
What problems is the product solving and how is that benefiting you?
The main problem we've solved is context switching. I was losing productivity and information was getting scattered across multiple platforms. Now, all project-related communication from initial emails to ongoing chats and follow up video calls is centralized. The time i spend looking for old messages or files is reduced. I feels more connected and organized.
Zoom Workplace makes everything more efficient and productive
What do you like best about the product?
Helps me communicate with team members, helps give updates on projects, always there for when I need to talk to someone or communicate something to somebody. Excellent for tracking projects through communication and amazing for talking and getting assistance by explaining and showing the help you need with video and share screen along with annotation.
What do you dislike about the product?
There is nothing that I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
It is solving the problem of not communicating enough with other people in the company. Zoom allows me to meet with everybody and discuss day to day work and other projects.
Best workplace for video conferencing
What do you like best about the product?
Creating and joining meeting is very fast in zoom workplace. Also anyone can be contacted throughout the organisation through our contact list. Recording our own sessions is also best and fun.
What do you dislike about the product?
Nothing much to dislike.Only sometimes while sharing screen the computer audio doesn't get shared so we have to stop sharing and then again reshare using computer audio manually.
What problems is the product solving and how is that benefiting you?
Audio video clarity lag is getting solved by zoom workplace and it is benefiting from the lag.
Ease of Use / Intuitiveness
What do you like best about the product?
Even non-technical users say Zoom Workplace is quite simple to set up and to operate: joining calls, scheduling meetings, sharing content are fairly straightforward.
What do you dislike about the product?
Some settings or controls are not intuitive; things like managing permissions in large webinars is more steps than users expect.
What problems is the product solving and how is that benefiting you?
Zoom Workplace solves fragmented communication, tedious manual tasks, and scheduling headaches by unifying chat, video, phone, and calendar tools. It boosts team alignment, saves time, reduces costs, and enables seamless remote work—all while simplifying workflows with AI-powered summaries and integrated collaboration features.
Great tool for online meetings ad conferences.
What do you like best about the product?
User-friendly interface with simple meeting setup and joining process.
Works across devices (desktop, mobile, tablets, and web browser).
No steep learning curve—participants can join with just a link.
Works across devices (desktop, mobile, tablets, and web browser).
No steep learning curve—participants can join with just a link.
What do you dislike about the product?
When there are 2 schedulings in the same time slot and you are the owner, participants can't join if the owner is in a parallel booked meeting.
What problems is the product solving and how is that benefiting you?
Problems Zoom Workplace Addresses
Fragmented tools & app overload
Many teams use separate tools for video, chat, phone, document editing, calendars, whiteboards, etc. That leads to switching between apps, misaligned information, lost context, and inefficiencies.
Having too many tools also increases costs (subscriptions, management, training) and complicates integration and IT maintenance.
Inefficient meetings and collaboration
Meetings often lack good preparation, follow up, and actionable outcomes. Information shared in meetings (or chat) gets lost, duplicated, or not acted on.
Asynchronous work and collaboration across time zones is difficult: getting people aligned, catching up, seeing decision-points, accessing shared materials.
Wasted time on administrative / repetitive tasks
Tasks like writing meeting summaries, scheduling, following up, hunting down files, or aligning chat threads are tedious and drain time.
Fragmented tools & app overload
Many teams use separate tools for video, chat, phone, document editing, calendars, whiteboards, etc. That leads to switching between apps, misaligned information, lost context, and inefficiencies.
Having too many tools also increases costs (subscriptions, management, training) and complicates integration and IT maintenance.
Inefficient meetings and collaboration
Meetings often lack good preparation, follow up, and actionable outcomes. Information shared in meetings (or chat) gets lost, duplicated, or not acted on.
Asynchronous work and collaboration across time zones is difficult: getting people aligned, catching up, seeing decision-points, accessing shared materials.
Wasted time on administrative / repetitive tasks
Tasks like writing meeting summaries, scheduling, following up, hunting down files, or aligning chat threads are tedious and drain time.
Reliable
What do you like best about the product?
We use Zoom workplace, to host and produce webinar content, it allows to record our calls at a good quality to be used later on.
What do you dislike about the product?
I use both for work Zoom and Meet, and to me Googles call service feels more intuitive and easier to use.
What problems is the product solving and how is that benefiting you?
We can use or calls as collateral to later promote on different channels
Zoom Workplace: Intuitive, Seamless, and Highly Recommended
What do you like best about the product?
I appreciate Zoom Workplace for its excellent web conferencing functionality, intuitive setup, and simple user access features. I enjoy the seamless integrations with Slack, Airtable, and Google Calendar, along with the effective AI notetaker. The video conferencing quality, screen sharing, and noise-canceling abilities are particularly impressive.
What do you dislike about the product?
Support is not easy to get
What problems is the product solving and how is that benefiting you?
I use Zoom Workplace to simplify scheduling and hosting meetings, offering intuitive web conferencing, easy screen sharing, and background noise cancellation. Its integrations with Slack, Airtable, and Google Calendar enhance productivity, and the AI notetaker and user-friendly interface benefit my workflow significantly.
Great software for online meeting
What do you like best about the product?
Everyone used this for and easy to use and modified as our requirement like mute, voice, set timming privercy
What do you dislike about the product?
Currently nothing to any nagative for this on my used
What problems is the product solving and how is that benefiting you?
Need high internet
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